Great app
Great Product
Elite400
Response from developer
Hi, we're sorry that the latest firmware update has affected your network connection on the Elite 400 V2. Please send us your serial number (SN) and firmware version to app@bluetti.com. We'll investigate this specific issue and work on a fix. Thank you for your patience.
Wi-fi disconnect offen
Response from developer
Hi, we're sorry to hear about the frequent Wi-Fi disconnections. Please send us your serial number (SN) and firmware version to app@bluetti.com. We'll look into the issue and help you get a stable connection.
Excellent produit
Fantastic
Great app.
Mandatory pestering for premium features
Bluetti aplicación
Failure after the warranty
Great
When it works, it’s great
Response from developer
Thank you for your message, and we’re very sorry to hear about the issues you’re experiencing after adding additional devices—especially with power level display and connecting to the mini fridge. To help us investigate and resolve this as quickly as possible, please email the detailed fault information to app@bluetti.com.
App issues
Edit:
After a few updates the above issue were solved. But now after the last update I noticed other issue, on the home screen the battery appears to have 0% battery and doesn’t show when AC or DC is connected. When I select the battery to enter in menu, the battery reports for a couple of seconds the percentage that it had before the last app update, and also doesn’t monitor anymore the solar input. These all happened after the last app update
Response from developer
Thank you for your message, and we’re very sorry to hear about the issues you’re experiencing after adding additional devices—especially with power level display and connecting to the mini fridge. To help us investigate and resolve this as quickly as possible, please email the detailed fault information to app@bluetti.com.
Good but needs work
Complicated
Only one person can be bound
Average
This morning I had 0% showing after having 84% when I shut it down 8 hours previously with nothing plugged in
It has taken most of this morning to go through everything.
I still don’t know.
I am trying to get into fault codes and history but none of that appears in the app and there is very little help in the user guide. It shows how to get there but nothing further
Even Google is laughing at me!
Response from developer
Thank you for your message, and we’re very sorry to hear about the issues you’re experiencing after adding additional devices—especially with power level display and connecting to the mini fridge. To help us investigate and resolve this as quickly as possible, please email the detailed fault information to app@bluetti.com.
Landscape unsupported on iPadOS.
Response from developer
Thank you for your feedback. We apologize for the inconvenience caused by the landscape display issue. We truly appreciate your suggestion—rest assured that we will improve the app support for landscape mode on iPadOS in future updates.
