Don’t order from here!
I ordered from here one time and I’ll never do it again. Yes they have cute stuff but I basically paid for something I’ll never see. They made me go back and forth weird then about my package not being delivered. That’s not even the worst part after 3 weeks of complaints they finally sent me a picture of them “dropping off my package.” They drought my package to the wrong address. I resent them the pictures that they took and showed them that it they dropped it off at the wrong address and they told me there’s nothing they can do about it. They said that’s a delivery issue and I need to take it up with them and I would not be getting my money back and they won’t replace my items. They gave me store credit but it wasn’t equal to the amount I paid. Then after a week they took the credit out of my account. That being said this ghetto scamming app trying to steal your money.
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Never received anything
I ordered from there about a year ago I never received any packages or anything and when I tried to return it they never gave me my money back it’s a iffy situation with blushmark I did my research on them before doing it and I’ve seen so many blushmark hauls but when I order 70$ worth of things I was upset with the fact it never came and I never got my money back till this day they wouldn’t give me points for a refund or anything I know doing this now won’t help anything but I hope you guys see this review and realize a bunch of them other reviews could be scammers and be there ppl writing them to trick you guys into buying from them don’t let them scam you guys idk how it is now but I still wouldn’t trust it it’s just another rip off of shein …ps I was really upset because I was gonna come out my comfort zone and wear some clothes I wouldn’t have dared to think of just for it to not come and they were so cute very upset with that don’t trust blushmark guys
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Response from developer
Hi dear, thanks for your feedback. I am sorry to hear about this issue. Would you mind reaching out to our support team at blcs@blushmark.com for more details? I will work with my team to address this right away.
Customer feedback
This is my second time ordering a few items on blushmark, the first time I never had any problems I got my package right on time. I ordered a few items this time and been tracking it ever since so I noticed a few problems with my tracking details, the tracking details won’t update or tell me anything else it just says “transfer to sinoair” I contacted the agency and they gave me this tracking number with USPS but it turns out I’ve got the wrong tracking number and been tracking the wrong package or even maybe they sent my package to the wrong location idk.. but I have been so frustrated on this whole catastrophe and I don’t trust blushmark anymore like I used to so I don’t think I will be using it anymore because now I’m having second thoughts because it’s becoming a untrustworthy site even SHEIN is a lot more better than this but blushmark may have a few better items on here so that’s the reason why I ordered but I will not again this feedback may have not been helpful to a few people but that’s just me.
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Response from developer
Hi dear, thanks for your feedback. I am sorry to hear about this situation. Would you mind reaching out to our support team at blcs@blushmark.com for more details? I will work with my team to address this right away.
Shipping
I ordered on February 5th and my package was supposed to be here on February 14th. It sat at the warehouse to get package until the 14th. They said it was picked up and left the warehouse on the 13th but then on the 14th it said it was waiting to be picked up and shipped. The 15th it was in transit for clearance which it also said it was cleared all on the 15th. Then the 27th it says transfer to SINOAIR. And haven’t had an updated yet since then. They give you these points or each day! But me personally when i spend $200 plus on clothes i rather have my clothes than point that only adds up to what $5 cause they put a cap on how many point. I needed these clothes for my birthday vacation planned ahead and order over 20days in advance and now i will most likely have to go somewhere and buy even more clothes. I wish i insert pics so i can show my receipts on how my process and what they saying on my package. Also no tracking number either.
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Response from developer
Hi dear, thanks for your feedback. I am sorry to hear that the package was not received. Would you mind reaching out to our support team at blcs@blushmark.com for more details? I will work with my team to address this right away.
Package
Something is not right about this order & company!! MY PACKAGE has not moved ANYWHERE since 1/28 order was placed on 1/21 during their holiday which was over the 26th after all that waitin and patiently because of their holiday I respected they claim to have sent my package 1/28. The tracking number provided the package has not moved at all in 6 days. USPS is saying "label created, but that does not mean USPS has received package".They need to CHECK the NUMBER this is UNSCCEPTABLE! Order placed 1/21, a LABEL CREATED 1/28 & it still has not reached USPS NO MOVEMENT. REFUND ME MY MONEY, this is UNACCEPTABLE this means my package is just latying around somewhere it does not take 5 or 6 days to see that the package is moving within the system. I would like a refund to much dishonesty with this company. You keep supplying me the same tracking number & USPS keeps saying a label has been created which does not mean it reached USPS! You see the screen shot. Tired of playing these holiday games and your company keeps giving me the same tracking number of a package that has not moved!!
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Response from developer
Hi dear, thanks for your feedback. I am sorry to hear this issue. Would you mind reaching out to our support team at blcs@blushmark.com for more details? I will work with my team to address this right away.
THEY ARE SCAMMERS
If you make a return the either don’t give you your money back or give you part of it back never select put money in your wallet it doesn’t let you use it the clothes and the sizes never look the same or add up they are wayyy over priced for things I know I can get on shein for less and the shipping is high prices as well they also choose how much of your coins you actually get to spend if you have enough to cover your shipping than it’ll only let you use like a dollar of it they’re products always come late or don’t show at all there is entirely too many inconsistency’s and the timing of them accepting your return is sometimes purposely held till it’s over the 30 days meaning you won’t get your money back they have done all of these things to me multiple times IM WARNING EVERYONE delete this app they are scammers they take your money and they keep it if you get your product there is a 20 percent chance it will actually be the right size or even look like what you ordered BE SAFE because even their customer service number isn’t real it’s a dead end THE RATINGS ON HERE ARE FAKE AND HAVE ALL WEIRD MADE UP USERNAMES DO NOT BE FOOLED my money is wasted I didn’t get my clothes and the trash ones that I did get I sent back just for them to choose how I get refunded FOR ME and they put it into my “BlushMark” wallet that I can’t even use I will be pushing this forward to a higher up y’all need to stop this
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Response from developer
Hi dear, am sorry to hear about this situation. Blush Mark offers free returns if you are not 100% satisfied with your purchase. After the return is successful, the warehouse will generally verify the package information and issue a refund within 7 business days. The refund method is based on the refund method selected by the customer at the time of initiation [Optional original payment method/blushmark wallet] Under normal circumstances, we will not directly change your refund path. Even if the original payment path is a credit card but the refund cannot be completed due to certain circumstances, we will explain it by email. Would you mind reaching out to our support team at blcs@blushmark.com for more details? I will work with my team to address this right away.
It’s given
I love the look this brand is given me!!!! Thank you I just need for you to be on time next time please cause you guys gave me a scare I didn’t think my order was going arrive before Christmas because my eta was 8 days late but it got here before Christmas came. Also they canceled a whole order I paid for just because 1 item was out of stock it should’ve kept payment for the rest and just paid me back for the item that was out of stock these were Christmas gifts that I never went back and ordered because I didn’t realize they had canceled order until it was to late but over all I love the fit style materials all together
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Response from developer
Hi, I am so sorry to hear this. Please reach out to our support team at blcs@blushmark.com for more details if there are any questions. I will work with my team to address this right away.
I LOVE BLUSH-MARK!!!!!
I absolutely love blush-mark! It is such a beautiful brand and it is exactly what I have been trying to find in a online clothing store! It has very good prices and you can get over 15 items for under 200$! I have loved everything I have bought from there, and I hope to buy even more. Make sure to check out there black-Friday flash sale and get major deals over your favorite Clothes!!
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Plus size items
I found that I came across the website and saw that it had a lot of plus size items I bought the items and they are true to size they fit very well have not heard but one problem since I have been ordering from BlushMark the website is awesome a little pricey but awesome love the fabric love this stuff
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Express Shipping communication and inform consumers
I enjoy using blush mark what I don’t enjoy is when using the app too check out and when using rush delivery the items don’t come on time you never know it’s an issue with your package until you don’t receive it they must do better with communication and keeping consumer informedFor example I just recently placed the order where I pay for us to live with that said my items will be delivered on the fourth now I’m looking back at information and it’s saying that my item will be delivered on the eighth I need my items by November 11 no one from BlushMark has contacted me to let me know why they are for the delays on my item so now what am I supposed to do continue to try to find a way to speak to someone in contact because your way of contacting or your way of trying to reach someone it’s very inconvenient because all he does is ask Mel miscellaneous questions I cannot answer our questions you guys need to have a automatic quick text chat for any time a consumer has an issue they directly can talk to someone who is able to give them for the information
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Response from developer
Hi, I am so sorry to hear about this issue and we will consider the chat form. Would you mind reaching out to our support team at blcs@blushmark.com for more details about the order you mentioned? I will work with my team to address this right away.
What I personally think of blush mark
I personally don’t recommend this app for a plus size girl because they don’t even have a lot of options for us plus size girls they only have a lot and when I say a lot of options for skinny girls y’all like omg they need to have the same stuff they have for skinny girls for plus size woman too because I’m tired of trying to find something it’s like they have 15-20 outfits for plus size like what but a app I really do recommend is SHEIN 100% all the plus size they have the same clothes for skinny and plus size baddies if you see a small shirt that’s not your size you can go to plus size and I bet you they have that same shirt for the same price to but blush mark for plus size girls is really expensive like 26$ and up but for skinny girls it 2-10$ that’s not fair until then imma just stick to SHEIN the best app to shop on blush mark do better.
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Response from developer
Hi, if you're more of a looser type of clothing, you can check out the list FIT TYPE - Loose Fit, and we will also report this issue to the relevant departments.
mediocre service & quality.
i ordered 17 items about 2 weeks ago with standard shipping, and everything was going well . I was keeping up with my order to see when it was going to be delivered and it said I was going to receive my package by July 12th . It is now July 14th and i still haven’t received my order. I looked again to see what was up and saw that my order had been “delayed” they sent me 200 points to “make it up to me” but i feel that is simple not enough because they sent my package to YUNTU . YUNTU can take weeks and even months to deliver packages which is completely unbelievable especially because i’ve ordered from BlushMark plenty of times and haven’t had any problems like this . Also, a lot of these clothes quality aren’t the same as when you see it on the app , so for me to be waiting so long to receive clothes that aren’t the best quality is kinda disappointing . My patience is wearing thin with this company lol 🤣..
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Response from developer
Hi rosiefendii_, sorry that your order wasn't delivered as scheduled. Under normal circumstances, the order will arrive at the local area according to the estimated time or in advance. But a few exceptional delays are uncontrollable, and we will try to avoid such bad situations as much as possible. We have always been concerned about the needs of customers on products. If you have relevant cases, please show us, we hope to provide customers with better quality. Please reach out to our support team at blcs@blushmark.com if there is any problem, thank you.
Good
I usually really like the app quality of the clothes was generally really good for the price. Recently the model pictures have all been straight from Photoshop Land so its really hard to picture how it would look on a normal body. Before the model pictures used to be completely normal people of all shapes and sizes so it was definitely more relatable and easier to see how I would like it on myself.
Definitely look at the reviews they help a lot to see if something is good.
Definitely look at the reviews they help a lot to see if something is good.
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🍅🍅🍅🍅🍅🍅..
I bought $80 worth of clothes from blush mark. On the app it said it would take A MONTH to be delivered to my house. I took the chance anyway because the clothes looked great but I was kinda disappointed. Anyway I got a message saying that my package was delivered but I didn’t receive anything! I called my local post office to see if it was there or if they can tell me exactly where they dropped it off. They weren’t much help so I contacted blush mark and they told me they’ll open an “investigation” with the delivery company. I waited about a week or so for them to tell me that my package was delivered “successfully”. When I told them that I haven’t received anything and for a refund or to resend the clothes they denied me a refund and told me to order the clothes again. I was so frustrated I thought I lost $80 for no reason thank god I called my bank and disputed the chargers. PLEASE DONT WASTE UR TIME, MONEY OR ENERGY WITH THIS APP. THEY HAVE NO SENSE OF CUSTOMER SERVICE AND ITS GIVING VERY MUCH SCAMMMMM! I highly recommend shopping with Pretty little thing or SHEIN. At least they compensate for missing or damaged items no questions asked..
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Response from developer
Hi There, sorry to hear that your parcel ended up getting lost. When there is a shipping issue, we usually rely on the investigation result from the local courier as they are the last handler of your package. Can they provide you with a valid proof of delivery? If not, please do reach back to our support and we'll take care of it for you. Thanks!
Didn’t receive my order
Refuse to give me my money from a package I didn’t receive, won’t even resend me the clothes or nothing, gonna tell me “ If you did not receive it, you would need to file a lost package claim directly with the carrier. If they accept your lost package claim or confirm that the package was misdelivered, you would need to provide us with a screenshot of the email where they confirmed this, and only then would we be able to move forward with a full refund” how am I going to get a screenshot from the courier, this was a phone call. Overall you guys will never receive another dollar from me, APP DELETED
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Quality of the material.
Blush mark to me is not a very good place to order from. The items that I ordered was all but maybe two items was made of cheap material as if it was made in someone’s sewing room in their house sorry not sorry I want good quality stuff yes I know the prices are not bad but still don’t make things look like what they not just to get ppl money. And they know you mot gonna worry about sending anything back because it probably cost more to send back. If I new what I know now I would have never ordered from blush mark at all ‼️‼️‼️‼️ #lookingforafullrefund🥲🥲🥲🥲
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Customer service
I never received my package even after I got an email and text message saying it was delivered. Mind you I spent close to $100. I reached out to BlushMark and they told me to wait a couple days just in case the carrier was behind. I waited patiently, nothing. BlushMark told me they would file a claim with the carrier to see where my package was and get it to me asap. BlushMark never reached back to me, I had to contact them again, then I was told 2 weeks later that the claim resolution was the package was delivered successfully and that they couldn’t do anything for me. Not a refund, nothing. I have never had this issue with any other website I’ve used such as shein, romwe, fashion nova, etc. The only issue I’ve had was with romwe, and I told them I never received my package and they re-shipped my package free of charge with express shipping and I got it in 2 days. BlushMark does not know how to take of their customers, this was my first time using them as I was referred to them by multiple friends and I was excited to get from them myself, but I will tell you I will never be ordering from BlushMark ever again!!! Horrible experience!
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Response from developer
Hi There, we are truly sorry for all that you've experienced with your package. The courier companies we are using now are reliable most of the time and we pretty much depend on their investigation result to decide how to move forward. That being said, there could be some mistakes, or something unusual happened. We surely would like to help you out in best possible way. Could you please keep with out support team so that we can figure this out? Please do mention that you've talk with the supervisor via APP review. Thank you!
My package
I was loving this app I’ve ordered from them twice and everytime it came but now my last order which was 68 dollars and some change didn’t come when I went to them about they said they wouldn’t refund me because I’ve had problems with that already but I tried to explain I’ve never had any problems but they still kept saying the same thing all I want is my money back because I don’t have money to just spend or get scammed money doesn’t grow on trees yall also need to work on just giving people they refund no matter how many problems they’ve had that’s what a good company does it doesn’t scam
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What is this? (honest review)
It’s like a bootleg copy of SHEIN but with horrible presentation of their clothing. I don’t find myself interested in the clothes they display. For one it’s nothing to get excited for, the prices aren’t that great for the quality, this looks like something strippers would shop on, the dresses look ridiculous. I don’t wanna spend my money on something that’s gonna make me look like Ronald McDonalds cousin. I’m not bias to any online shopping store but if I have to give an honest opinion about it, I’m not gonna sit and say the clothes they have are cute when that definitely isn’t the case, I feel like I’m shopping on Craigslist, the item I received looks nothing like the pictures 😂 I’m being forced to give it a 1 star, I surprised it has 4.8. Money wasted 🙂
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Billing/Payments
I will be deleting this app because as much as I like the products that are in my cart and cannot purchase said items. The reason behind why I can’t purchase my items are because the billing address for my debit card is a PO BOX and even though the box clearly states billing address it still won’t let you change the address because your company for whatever reason can’t make deliveries to post office boxes is the message I keep getting on the billing address mind you. I have a physical address that the packages are going to be shipped to. This is an inconvenience because these are items meant for Christmas. Now I have to try and find similar items elsewhere.
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