Slow app
The app is so slow I’ve stopped shopping on it because it’s way to slow which is Ridiculous in this day and age
Best shop
good customer service
What’s with all the fees
Why do customers have to be responsible for us custom fees etc. Which is why I don’t order as I use to
WARNING! Prices Change at Checkout! Same Items, Different Subtotals, Multiple Receipts!
Very disappointing and misleading experience. From the beginning, I don’t feel like the pricing was honest or transparent. The prices shown in my cart and at checkout did not match what I was ultimately charged, and I even received different receipts with different subtotals and totals for the exact same order.
To make sure I wasn’t misunderstanding something, I recreated the same order in a mock cart. At one point the total was around $156, and now the same cart is showing around $185 before final payment option. None of these numbers are consistent, and customer service has still not been able to give me a clear breakdown explaining why.
Instead, I keep receiving generic responses about promo codes that don’t actually address my concern. I have screenshots showing the different prices, totals, and receipts.
At this point, I’ve completely lost trust in this company and will not be ordering again. I strongly recommend taking screenshots of your cart and checkout before paying because the pricing is not clear or consistent, and getting a straight answer afterward has been extremely frustrating.
It’s not even about the money it’s about the feeling of being scammed!Trust is extremely important. Just be upfront from the beginning, clearly show every charge, and give customers the transparency they deserve so they know exactly what they’re paying for.
To make sure I wasn’t misunderstanding something, I recreated the same order in a mock cart. At one point the total was around $156, and now the same cart is showing around $185 before final payment option. None of these numbers are consistent, and customer service has still not been able to give me a clear breakdown explaining why.
Instead, I keep receiving generic responses about promo codes that don’t actually address my concern. I have screenshots showing the different prices, totals, and receipts.
At this point, I’ve completely lost trust in this company and will not be ordering again. I strongly recommend taking screenshots of your cart and checkout before paying because the pricing is not clear or consistent, and getting a straight answer afterward has been extremely frustrating.
It’s not even about the money it’s about the feeling of being scammed!Trust is extremely important. Just be upfront from the beginning, clearly show every charge, and give customers the transparency they deserve so they know exactly what they’re paying for.
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Cute Clothes, however bad functionality and customer service.
The website and app are very glitchy. The wishlist rarely functions correctly, you can add items in, leave and come back, and they’re just gone. Quality, fabrics, and sizing of clothes can also be inconsistent, which is disappointing because the clothes and experience being advertised is not the reality.
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