Boohoo experience
Normally a little skeptical of ordering clothes online due to sizes and appearances but with boohoo what you see is what you get. Would 100% highly recommend
Karen
I hope the items come as good as they look in the picture
Very classy dresses
Very comfortable and good quality dresses. Looks so good on my daughter and myself.
AI Customer Service
Had to delete this app and decide to not shop here again. I’m a US customer. I purchased petite pants in what I assumed was US size 6. The app doesn’t specify US or UK in the sizing. I received a UK 6 which is a US 2. I wanted to do a return, but I wasn’t sure whether I was going to get a UK or a US 6. So I asked customer service to help me or possibly check on the issue. NOTHING BUT AI replying with IRRELEVANT CANNED REPLIES via text and via email. These CEOs don’t give a F about the customers who LINE THEIR POCKETS. I was so excited to discover a brand with extensive petite section, already had my shopping cart full for next purchase and planned to be a repeat customer. I feel so disrespected, and also that it’s just too risky to shop here again. I deleted the app and wont spend another dime at Boohoo.
BE WARNED.
BE WARNED.
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Terrible
Disgraceful company. Almost impossible to return items and then give dispute over receipt of a gift voucher rather than refund. Had to use the gift voucher to close any connection with this company, I will never use again. Check the Facebook reviews before using!
