Love Boohoo Man
My son is 16 and struggles with his dress sense but every time he seems to find something on boohoo. He’s gone through every stage imaginable and the quality is great too!
Terrible
a store that cheats people, customer service is terrible, they will continue to lie to you if you have problems with your order, or ignore your emails, also you will not get any refund if your package is lost, and they will also prove to you that it was delivered without any confirmation of this, at the same time the company that delivered the package will confirm its loss And yet you will not get anything, after spending a lot of nerves and time to resolve this you will receive letters with the promise that they will send you a refund, which you will also not receive, and with each new letter they will tell you how sorry they are, give us a little more time and you will get your refund "only in words"
Show more
awful
false advertisement, ordered a dress and paid £5 for next day delivery and checked it all before i placed the order and as soon as i placed the order it came up as standard delivery. When i tried to refund it before it came/ cancel my order it wouldnt let me. So dissapointed
Poor customer service
You. Annoy contact this company for love nor money. They do not put anything right and have zero sales aftercare , you can only speak to bots via Facebook who do not help! No complaints procedure!
⭐️ Avoid — awful customer service
I returned 5 items totalling £55 and requested a refund to my card.
Boohoo refunded 2 of the items onto a gift card instead, and the remaining £35 has not been refunded at all.
Customer service is only available via text. When I raised the missing refund, I was simply told I was wrong and that the matter was closed.
Boohoo refunded 2 of the items onto a gift card instead, and the remaining £35 has not been refunded at all.
Customer service is only available via text. When I raised the missing refund, I was simply told I was wrong and that the matter was closed.
Show more
