Not great
The promo codes don’t work.
Awful
Bad quality, bad customer service. Only still shopping here because they put my refund on a gift card without asking me and refused to give me a refund to my bank. Also parcels have gone missing and had items missing and they have still charged me full price and refuse to give me a refund. Getting a reply from customer service takes weeks and you have to repeat yourself and explain the problem over and over
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Last minute
Thought I didn’t have anything for Saturday this saved me perfect I hope this doesn’t disappoint I’m very proud
Good
Nice
Code not working
The 10% code is not working
Slow app
The app is so slow I’ve stopped shopping on it because it’s way to slow which is Ridiculous in this day and age
Best shop
good customer service
What’s with all the fees
Why do customers have to be responsible for us custom fees etc. Which is why I don’t order as I use to
WARNING! Prices Change at Checkout! Same Items, Different Subtotals, Multiple Receipts!
Very disappointing and misleading experience. From the beginning, I don’t feel like the pricing was honest or transparent. The prices shown in my cart and at checkout did not match what I was ultimately charged, and I even received different receipts with different subtotals and totals for the exact same order.
To make sure I wasn’t misunderstanding something, I recreated the same order in a mock cart. At one point the total was around $156, and now the same cart is showing around $185 before final payment option. None of these numbers are consistent, and customer service has still not been able to give me a clear breakdown explaining why.
Instead, I keep receiving generic responses about promo codes that don’t actually address my concern. I have screenshots showing the different prices, totals, and receipts.
At this point, I’ve completely lost trust in this company and will not be ordering again. I strongly recommend taking screenshots of your cart and checkout before paying because the pricing is not clear or consistent, and getting a straight answer afterward has been extremely frustrating.
It’s not even about the money it’s about the feeling of being scammed!Trust is extremely important. Just be upfront from the beginning, clearly show every charge, and give customers the transparency they deserve so they know exactly what they’re paying for.
To make sure I wasn’t misunderstanding something, I recreated the same order in a mock cart. At one point the total was around $156, and now the same cart is showing around $185 before final payment option. None of these numbers are consistent, and customer service has still not been able to give me a clear breakdown explaining why.
Instead, I keep receiving generic responses about promo codes that don’t actually address my concern. I have screenshots showing the different prices, totals, and receipts.
At this point, I’ve completely lost trust in this company and will not be ordering again. I strongly recommend taking screenshots of your cart and checkout before paying because the pricing is not clear or consistent, and getting a straight answer afterward has been extremely frustrating.
It’s not even about the money it’s about the feeling of being scammed!Trust is extremely important. Just be upfront from the beginning, clearly show every charge, and give customers the transparency they deserve so they know exactly what they’re paying for.
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Cute Clothes, however bad functionality and customer service.
The website and app are very glitchy. The wishlist rarely functions correctly, you can add items in, leave and come back, and they’re just gone. Quality, fabrics, and sizing of clothes can also be inconsistent, which is disappointing because the clothes and experience being advertised is not the reality.
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Seamless
Great selection, process, and checkout experience.
Rip off
Way too high for delivery US customs pretty little things couple dollars just too much
Zero stars
Completely terrible costumer communication. I did return some items and they didn't check properly, and gave me back less money. And when i tried to contact them and ask for my money back, I kept talking to an "virtual helper" totally unhelpful and they said now the time of returning has passed we can't do anything. LITERALLY SCAMMING AND STEALING YOUR OWN MONEY. Terribleeeeee nrver buying there again
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Shipping fees
They will give you a sale and then make up for the money lost with high shipping fees!
Frustrating password reset
Good app layout, great clothes most times. Only problem is having to reset my password every other week even when the app is downloaded on my phone. It’s quite frustrating and I don’t know what that’s about!
I might stop paying your wages and go shien
Shouldn’t have to pay for returns especially if I’m exchanging or returning for a reorder.
I loveee
I loveeeee❤️❤️❤️
Fix wishlist
So we are only allowed up to 150 items in our wishlist. But when I try to delete items using the website & app, the items aren’t deleting. Please fix this, it’s been happening for months now.
Horrible communication and glitches in the system
I literally ordered two complete outfits from there and they charged me twice for the same order. Only one of the packages came and I don’t even like it. They’ve yet to deliver the second package they charged me for so I can attempt to refund it. $200 down the drain. Never again.
Terrible
This company refuses refunds and decides there entitled to keep your money
