Shipping
Shipping is a bit expensive
Information farming
I should not have to add any of my personal information to use Apple Pay
Can’t amend so be sure
Can’t amend your order even if it’s been seconds
No one to speak to
My package was delivered and stolen. I have been emailing and texting them (virtual chat) because there is no actual number to speak to someone. The communication is horrible and there has been no resolution and it doesn’t seem to be any when you can’t actually speak to someone. I had to reorder and send to different address because the delivery drivers they use don’t seem to use logic smh. After this order is received 🤞🏾i will no longer be patronizing them. Letting go of 200 dollars just because the company doesn’t make it easy to get help sounds crazy to me.
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Expensive Shipping
Very expensive shipping and is not that far, you pay less from china, you pay return also, they took 14.99 from return, so if bought the wrong size it doesn’t worth it, quality is not that good also, bad customer service, you are not protected as a customer.
Basket
Be better if you didn’t have to select the ‘ax’ after you added items to
Your basket.
Your basket.
Best shop ever
I love plt for its style, prices and fast delivery. they have never let me down with next day delivery
Invalid promo codes
Apparently the promo codes don’t work within the app according to customer service!
Clothing
Hugs your body , excellent fabric and long lasting comfort
Absolutely terrible
Everything about shopping with PLT is useless payment system down , Bonus10 doesn’t work falsely advertised discount
Pricing
All the extra added fees at checkout are too much . Even with the sales and codes it’s become so expensive . I actually like this brand so it’s a bit disappointing.
Customer
My total order amount was $89 but you guys had too much fee and it became $120 actually $120.99 that’s not fair. I don’t like that.
Poor website
Absolutely useless when trying to checkout as a guest… Poor website when using search bar
Poor quality
Stuff is always sold out, they make it hard to find customer service in the app, quality is cheap
Horrible return and refund system!!
The return is so expensive and you only get cents for ur refund from the item u payed for? the item i ordered arrived with the bag open. i also payed for fast delivery and it arrived 4 days later. tbh this feels like a scam. Very bad
Incorrect item delivered.
Incorrect item delivered and now I have to pay to sort it. Including waiting however long they wish to take to issue my refund. Will think twice shopping on there again as not first time happened
The best clothing retailer ever to exist
I honestly don’t know what I would do without PLT
It’s outstanding ALWAYS
The quality of clothes is 5*
The royalty next day even on a Saturday delivery is 5* and the return process if needed is 5*
They always have offers on and the price is so reasonable for the quality of clothes.
The company is chosen by myself and probably thousands of other people over any other clothing brand due to quality, convenience and price.
Excellent service always
Thanks so much
It’s outstanding ALWAYS
The quality of clothes is 5*
The royalty next day even on a Saturday delivery is 5* and the return process if needed is 5*
They always have offers on and the price is so reasonable for the quality of clothes.
The company is chosen by myself and probably thousands of other people over any other clothing brand due to quality, convenience and price.
Excellent service always
Thanks so much
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Not great
The promo codes don’t work.
Awful
Bad quality, bad customer service. Only still shopping here because they put my refund on a gift card without asking me and refused to give me a refund to my bank. Also parcels have gone missing and had items missing and they have still charged me full price and refuse to give me a refund. Getting a reply from customer service takes weeks and you have to repeat yourself and explain the problem over and over
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Last minute
Thought I didn’t have anything for Saturday this saved me perfect I hope this doesn’t disappoint I’m very proud
