Board & Brew User Reviews

Customer Experience

Positive experience18.2% of reviews
Neutral2.3% of reviews
Negative experience79.5% of reviews

~ Based on 44 written reviews from the US App Store.

Is Board & Brew Safe?

Not enough ratings yet to assess Board & Brew.

Is Board & Brew Legit?

Board & Brew appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Board & Brew is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love Board and Brew But…

If you are no longer serving the orange sauce with a sandwich, I wish you would let us know.
My husband, who doesn’t usually do the ordering, came home today with NO SANDWICH SAUCE!!!
And I remember last time I ordered it wasn’t given to me until I asked.
Makes me want to get out sandwiches somewhere else.
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no menu

i love board & brew, but their app SUCKS! there’s only about 6 items on the app to choose from, not their usual menu. it’s a nightmare to navigate and you lose progress very easily. you’ll be in the middle of ordering and if you go back, it starts you over. there’s literally 6 items on the app and that’s it. super pointless. i’d just call ahead or order in person.
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App Works as Intended

The app works great with no issues. Yes it would be nice to have rewards, but the app performance is 5 Star.

order is almost always wrong on the app

amazing food, poorly designed app. i always select “no jack cheese” due to a health condition requiring me to limit daily fat intake (esp saturated fat), and in their system, this translates to “add jack cheese.” there were several other cases in which they’d give me a completely different set of toppings from another sandwich, too.

tl;dr don’t use the app, just order in-person during off-peak hours, which is basically only right when they open at 10:30am.
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Love Their Food, NOT their app

Don’t get me wrong, I am not rating board & brew food, but this application is pointless. I’ve eaten here my whole life and there’s no reward system, no offers, this is the most pointless app to have on your phone. Just use the online order method on Google instead of taking up space on your phone to use this. If the owner of Board and Brew is reading this, I hope this is in early development. Hopefully one day you’ll have a reward system, until then this is a pointless one star application.
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Great Improvement

Upgraded user experience, Apple pay, locations services, favorite locations, the new and improved app has all of them. So easy to order, pick-up and go! Thank you for making ordering easier!

Works so much better

Love the look and feel and simplicity of the app. So happy you upgraded!

Response from developer

Thanks, Emad! We appreciate the feedback and we're stoked you like the new app! All the best - B&B

Location doesn’t work

There’s a board and brew down the street from me and it doesn’t show up on the app

No locations?!

Couldn’t place an order because no locations were found, although I live less than 3 miles from a Board and Brew. Tried using the zip code and then the city, and then the state - still no locations loaded.

Love the food but the app is horrendous

Worked once and now just straight up won’t even let me choose my location or start my order. My previous order is no longer there and crashed 3 times trying to even open the thing. I would love if it actually worked properly since my location always has a line.

Response from developer

Sorry for the previously poor experience! We had to remove locations from the old app so we could roll out our new online ordering site and app. Please check out the updated version of our app 10.1. We are positive you'll appreciate the new experience. All the Best - B&B

Unable to choose a location

I can’t choose a location

App is broken, no locations

App hasnt been updated in a year and is now just broken, the location search doesn't show any of the locations so you can't order.

Nice logo, that’s it

No loyalty program, annoying multiple prompts to buy beer, and for some reason you have to specify you want a side of their sauce for every sandwich you get

Awful

Without doubt the worst app on my phone. The sandwiches are fantastic but it’s a nightmare to order. The app is so poor it is not telling me that my local store is doesn’t exist.

Terrible app

Great place. Please fix the app.

A genuinely terrible app.

Great food. One of the worst apps ever. Half the time when you place an order, the app just crashes. The other half the time when you can place an order, it spams you with five different notifications about “Try our IPA” “Try our Chips”, etc. Really embarrassing for a great brand to be represented by a really awful app.
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Response from developer

Sorry for the previously poor experience! We had to remove locations from the old app so we could roll out our new online ordering site and app. Please check out the updated version of our app 10.1. We are positive you'll appreciate the new experience. All the Best - B&B

Love the food hate the app

App doesn't work, you enter your order and all of your cc info then at the very end it says that an error occurred and the transaction didn't go through. Same through their website, so you have to call.

This App crashes a lot

It’s highly disappointing to carefully select your sandwiches with mods and whatnot but when you go to pay it crashes. You are losing money Board and Brew! Get this fixed. It’s been broken off/on for at least one year.

Crashes and lacks common features

App is prone to crashing while ordering, and lacks the feature of using Apple Pay to pay for orders. No real reason to use an account either unless you care about tracking orders. UI feels clunky as well.
Just use the website on a desktop pc

Way faster to just go in

Unless you like to add frustration to your day just walk in to one of the restaurants. Not sure I’ve encountered a worse functioning app, and that’s not mentioning the annoying pop up asks as you try (unsuccessfully) to check out.