Completely useless – cannot connect to smartwatch
This app is an absolute nightmare to use. It constantly fails to detect or pair with my boAt smartwatch, even when the watch is sitting right next to the phone with Bluetooth fully enabled. Every sync attempt either endlessly buffers or throws a random connection error.
I have tried restarting both devices, reinstalling the app, and resetting network permissions multiple times, but nothing resolves the issue. Without a working connection, the smartwatch is basically just an overpriced digital watch. The developers need to push a fix for these pairing and stability bugs immediately. Avoid until they overhaul the software.
I have tried restarting both devices, reinstalling the app, and resetting network permissions multiple times, but nothing resolves the issue. Without a working connection, the smartwatch is basically just an overpriced digital watch. The developers need to push a fix for these pairing and stability bugs immediately. Avoid until they overhaul the software.
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Response from developer
Hi Tushar, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at customer.support@coveiot.com with your contact details and the given reference number #69360001.
Worst App
Frustrated with the app. I bought Boat Ultima Ember watch in March 2026. Since then I am trying to connect the watch to my iPhone. It’s not allowing. While logging in asks for mobile no. After entering mobile no it goes for OTP. But no OTP to my mobile. Instead unknown email ID is shown and hence I am not getting OTP. It’s not allowing to input correct email. Nor customer support team helped. They simply asked me to claim warranty. Even after sending my watch to Service Centre they simply returned back telling watch is working fine.
I am fed up with the app and also boat company. Final option is to go to Consumer Forum.
I am fed up with the app and also boat company. Final option is to go to Consumer Forum.
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Response from developer
Hi! We are extremely sorry for the inconvenience. To help you with this, kindly write to us at customer.support@coveiot.com. We will help you at the earliest. Feel free to reach out to us for further assistance.
OTP
It is ok but the OTP does not work
App not responding
The app has not been working in iOS for past 3 weeks, it is really irritating that i even cannot change time of my watch due to this issue, the watch is of no use to me because of this.
Good
Nice features but can be more accurate and advanced.
Response from developer
Hi, thank you for taking the time to leave us a positive review.
