Tritoon Rental
We had the best experience reserving and renting a Tritoon with Boatsetter!! Great communication, ease of checking in, great directions! Loved the whole day thank you!!
Ridiculous
Wont even let me start using the app without writing a review
Boat ride
Captain Hector was the man! He was amazing. We had a great time and he was extremely professional at the same time. Highly recommend Hector!
Bennington 22 SSI Pontoon
The weather wasn’t good to take a boat out during a tropical storm in Florida, but the app as well as the boat owner Nathan were very attentive and nice. He responded right away and even tried to work with us to get us out there the following day. Unfortunately MOTHER NATURE was not as kind. I will definitely book again with him on our next trip. Thank you.
Show more
Response from developer
Thank you so much for your review. We're sorry to hear that the weather got in the way of your day out but we look forward to seeing you out on the water with us soon!
Don’t Waste Your Money on the Insurance
I paid for extra insurance, and it didn’t even cover a small incident. Then, before my deposit had even finished processing, I received a legal threat even though I had already explained I would pay as soon as the funds were released.
Very disappointing customer service and a frustrating experience overall. I won’t be using Boatsetter again.
Very disappointing customer service and a frustrating experience overall. I won’t be using Boatsetter again.
Show more
Kritidasi Flutura
I Thank You so much The Boat Rental Company Because the availability to help out was there , flexibility too and I didn’t pay that much money and we the crew enjoyed so much on the Lake with The Boat ❤️it was 103 degrees hot and we didn’t feel it on the boat but dive in the water and having fun 🤩 Thank you 🙏🏽 The Best For Real
Show more
Scheme
This is a scheme. I had my credit card charged twice without my authorization and with an amount 3x the “quote”
Broker 5 star
Thank you Boatsetter you system is very good
Celebration of life
We could not have asked for a better day. Captain Rick, the boat, the weather and most importantly our family. Our sister would have loved today. We will miss her dearly and know that she is watching over us. Thank you for making this day special.
SCAM APP
Do not use this app the boat owners are not listing at the price they charge customer service is trash this is a headache DO NOT BOOK THROUGH THIS APP
not a great app
a couple of observations. 1. Changing my password was a horrible experience. Likely because I had initially logged in from chrome and then attempted log into the app that I had subsequently downloaded. 2. The use case was editing an inquiry which was not a complete edit. I could not edit the duration from 3 to 4 hours nor could I change the number of people. In addition there was no obvious way to delete the inquiry and start over. These are pretty fundamental editing items that I would’ve thought would’ve been caught during the initial testing phase of this application.
Show more
Response from developer
Thank you for your feedback and we apologize for any inconvenience you faced. I have reported this to our tech team who are currently working on a new app, we hope to get this fixed soon!
Great app
Great app
Log in issue
Can’t login, just loops around
Bait and Switch. Zero Accountability. Stay Far Away.
I booked a boat through this platform - instantly confirmed, charged in full, confirmation number and everything. Seemed seamless. It wasn’t.
45 minutes before our family boat day, I called the owner to check in. He told me his boat was already rented to someone else. That’s right - double-booked. Paid, confirmed, and completely abandoned.
What followed was a masterclass in corporate incompetence. Their support team promised callback after callback - none came. Instead, I got vague, unhelpful texts that said absolutely nothing. No urgency, no apology, no real solution.
Their idea of “making it right”? A 10% discount toward a last-minute reservation on a smaller, lesser boat. Sounds generous until you look at the math: that replacement boat carried a 25% surcharge, making it more expensive than the original — not cheaper. A booking that should have cost roughly $40 less ended up costing 20% more. That’s not compensation. That’s an insult dressed up as a favor.
And when I pushed back? They blamed the owners. Classic. Build a marketplace, take the booking fees, collect the money — then point fingers the moment something goes wrong.
This company had every opportunity to make this right and chose not to at every single turn. If you’re planning a family day on the water, do yourself a favor and book literally anywhere else. This platform is not worth your money, your time, or your trust.
45 minutes before our family boat day, I called the owner to check in. He told me his boat was already rented to someone else. That’s right - double-booked. Paid, confirmed, and completely abandoned.
What followed was a masterclass in corporate incompetence. Their support team promised callback after callback - none came. Instead, I got vague, unhelpful texts that said absolutely nothing. No urgency, no apology, no real solution.
Their idea of “making it right”? A 10% discount toward a last-minute reservation on a smaller, lesser boat. Sounds generous until you look at the math: that replacement boat carried a 25% surcharge, making it more expensive than the original — not cheaper. A booking that should have cost roughly $40 less ended up costing 20% more. That’s not compensation. That’s an insult dressed up as a favor.
And when I pushed back? They blamed the owners. Classic. Build a marketplace, take the booking fees, collect the money — then point fingers the moment something goes wrong.
This company had every opportunity to make this right and chose not to at every single turn. If you’re planning a family day on the water, do yourself a favor and book literally anywhere else. This platform is not worth your money, your time, or your trust.
Show more
Response from developer
Thanks for telling us about your experience and we apologize that you were unable to get out on the water. As you can imagine, we are not fans of cancellations either and we work hard to make sure that all types of cancellations are infrequent. Please email us on contact@boatsetter.com and we can help you get on the water soon!
Scammed out of our deposit
The boat was dirty when we arrived and the owner is taking our entire deposit because of some foot prints left in the boat (it was pitch black when we returned to the dock so we only cleaned the boat when we got on it). The owner sent his elderly mother to meet us and she knew very little about the operating the boat and had to read from a legal pad to tell us how to disconnect the battery and operate it. Seriously, just rent a boat at an actual marina and don’t try to save a few bucks like we did…
Show more
Easy way to rent a boat
I have used this app to rent boats and it is the easiest way and a lot less expensive than renting from a lot of the big boat rental sites.
Great adventure
We rent a boat to celebrate my husband’s birthday . We enjoy so much ! Did snorkel , hear good music and enjoy the water . 10/10 🫶🏼🫶🏼🫶🏼 captain Rob was amazing !
Can’t trust any reservations to be secure
Tried booking a few times and the owners always cancelled. It was frustrating to not be able to rely on any booking.
Great platform
Boatsetter is a great platform. It has high quality renters. Much better than Get my Boat.
Wonderful time on the water time & time again!
5 stars plus!!!
