Shameful
Bank of ceylon prff can’t even develop a single transaction app
Very disappointed app
Whenever I try to transfer some money, the app is always sucking
Excellent development
It's much better than B-App
Response from developer
Dear User Thank your for the valuable feedback. It's our pleasure to serve you.
Utterly useless app!
Have not been able to access the BOC Flex app for over 1 year. It won’t accept my passport number. I was using the old BOC app as a workaround, but now access has been removed I cannot access my bank accounts at all. Frustrating service.
👎
මේකෙ ac number සහ name වගේ දේවල් copy&paste කරන්න දෙන්නෙ නැති එකනම් හරි කරදරයි ඒ වගේම payment එකක් කලාම screenshot ගන්න දෙන්නෙ නැති එකත් හරි කරදරයි වෙන රටවල් වල apps ගොඩක් ලේසියෙන් use කරන්න පුලුවන් ඒ වගේම තමයි වෙන apps වල payment එක කරන්න ඕන කෙනාගෙ ac number එක දාපුවම ඒ කෙනාගෙ name එක auto ම පෙන්නනවා එතකොට අපිට payment එක sure ඒත් මේකේ එහෙම නෑ payment එක කරලා ඒ කෙනාගෙන් අහන්නත් වෙනවා අනිත් දේ තමයි other bank වලට transfer කරද්දි 25ක් කැපෙනවා එක payment එකකට 25ක් කියන්නෙ පොඩි ගානක් නෙමෙයි
Show more
Absolute waste of an app
This is hands down one of the worst banking apps out there. It barely supports the iPhone and constantly fails. To make matters worse, if you are currently abroad, you are completely stranded. Trying to contact BOC via phone call to resolve app issues is an absolute pain and nearly impossible. They offer zero effective support for international users. A complete waste of time and space.
Show more
Not user friendly
Please make it user friendly. Can’t do anything.
OTP NOT FIXED YET
You still haven’t fixed the issue with OTP arriving late - after it has expired. You can’t get rid of the previous BOC app until you’ve fixed this! I still can’t set up Flex.
I 7 plus issue..?
What is the problem with i phone 7 plus…?
App doesn’t run.
App doesn’t run.
Response from developer
Dear User, we sincerely apologize for the inconvenience caused. Due to enhanced security updates introduced to better safeguard your account, the latest version (V1.4.3) is currently not compatible with your device. You can continue using our services through BOC Website via using Flexonline banking. For more information please visit our nearest BOC branch..
Crashing
After the recent update app just wouldn’t start. Crashes on opening. Been it for days. No fix yet.
iphone not working.
Iphone7 not working.
New update.
New update.
App keeps crashing after update
After the latest update, the app is not opening on my iPhone. I really need this app for urgent matter, but it keeps crashing and I am unable to do anything.
Response from developer
Dear User, we sincerely apologize for the inconvenience caused. Due to enhanced security updates introduced to better safeguard your account, the latest version (V1.4.3) is currently not compatible with your device. You can continue using our services through BOC Website via using Flexonline banking. For more information please visit our nearest BOC branch..
OTP delay
Each new transaction OTP takes longer and most of the time it gets sent late so the transaction cannot be completed
Getting Better
Getting better every time. Thanks to the team.
Very frustrating login system
Terrible user experience. I forgot my username, and there is no option anywhere in the app to recover or view it.
There are multiple options to reset the password, which I did several times, but it’s completely useless because every time I try to log in, it says my username is incorrect. How am I supposed to log in if I don’t even know my username?
This is a basic feature that every app should have. Without a username recovery option, the whole login system is broken and extremely frustrating.
Would not recommend until this is fixed.
There are multiple options to reset the password, which I did several times, but it’s completely useless because every time I try to log in, it says my username is incorrect. How am I supposed to log in if I don’t even know my username?
This is a basic feature that every app should have. Without a username recovery option, the whole login system is broken and extremely frustrating.
Would not recommend until this is fixed.
Show more
Searching previously saved transfer accounts is a total nightmare
Expected this to be more user friendly. Previous app was way better than this in terms of usability. Looking for previously saved transfer accounts is a total nightmare. Does not load up. Not in proper order. You need account numbers for most of it, not shown under saved names. And if you try to create a new account to transfer if you can’t find, wouldn’t allow you to create a new account for the same account number as well. This is a waste of money and our time.
Show more
No 1 bank in sri lanka but they couldn’t build a proper app to serve the customers. Worst ever
No 1 bank in sri lanka but they couldn’t build a proper app to serve the customers. Worst ever
Recent transactions unavailable
Not showing recent transactions. Pls fix
Response from developer
We sincerely apologize for the inconvenience caused. If the problem persist Please contact our support team via 0112204705/4612 imbp2@boc.lk to assist you.
Malfunctioning
If you live abroad, this is the worst banking app you would ever come across. Their phone number auto default to +94 (Sri Lanka). As a result you don’t receive OTP and cannot add your account to this “unflex”. Talking to BOC is a pain as well, this is a bank that lives in stone age!
Inconvenience
BOC Flex App is not working properly most of the time. I am frequently unable to log in, the app keeps loading, and it often closes automatically.
