BOC Flex appears to be a legitimate app. The AppsHunter Legitimacy Score for BOC Flex is 83 out of 100 points across 7 verification signals from App Store and developer data.

BOC Flex Reviews: Is It Legit?

Name: BOC Flex
Rating: 3.34568 (81 reviews)

BOC Flex

BANK OF CEYLON

💼 Business

💰 Finance

Customer Experience

Positive experience25.0% of reviews

Neutral4.7% of reviews

Negative experience70.3% of reviews

~ Based on 64 written reviews from the US App Store.

Is BOC Flex Safe?

BOC Flex has mixed safety signals based on user ratings. AppsHunter Safety Score for BOC Flex is 68/100.

This assessment is based on 81 user ratings, with an App Store average of 3.3/5.

Safety Analysis

53.3% of ratings point to a safe experience

6.7% of ratings suggest some concerns

40.0% of ratings point to a risky experience

~ Based on 75 App Store ratings for BOC Flex.

Is BOC Flex Legit?

BOC Flex appears to be a legitimate app. AppsHunter Legitimacy Score for BOC Flex is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Such a terrible app

Sorry to say that it’s not a friendly app at all. I cannot search my saved contacts. When I try to add again, it says duplicates. All of my scheduled transfers happened just once while I set them for 6 months. I wonder why they can’t fix this app or revert to the previous one. I’m thinking of changing the bank. It’s been several months and it’s a total failure.

MMeddage

12 days ago

Issue resetting password

Trouble loggin in

Rrrt980

16 days ago

Disappointing

Not receiving otp to the registered email.

PPradeep979

16 days ago

Never Recommend to Use

Never choose this to make a payment in a hurry or if u in a emergency. You can't trust it. It's a service with no quality.

DDLakshan

a month ago

Asking for all the debit card details

When registering, this app is asking for all the credit card details including the pin. Looks more like a scam app than a legit one.

AAyesh2025

2 months ago

Response from developer

Thank you for bringing this to our attention. We think your in the Wallet customer journey. Please contact nearest branch or contact our support team via 0112204705/4612 flexinquiries@boc.lk to assist you.

The app is excellent but

Not being able to take screenshots is a pain in the a**

JJoySmies1987

2 months ago

Response from developer

We understand that not being able to take screenshots can be inconvenient. However, screenshots are currently restricted in the mobile app for security reasons, to help protect sensitive information and maintain the privacy of our users. We appreciate your understanding.

OTP issues

Hi, I am living in abroad and cant remember the PIN number.i have forgotten the password and they don’t send the OTP to email or uk number. if can add that facility highly appreciated:

LLokumee

3 months ago

Response from developer

Please contact our support team via 0112204705/4612 or imbp2@boc.lk to assist you.

Very poor

Very poor, not user friendly also unable to change phone numbers. Not advisable

Jjambu78

3 months ago

Response from developer

For security reasons, changing the registered phone number requires you to contact or visit your nearest branch or Please contact our support team via 0112204705/4612 or imbp2@boc.lk to assist you. We understand that this may be inconvenient, and we appreciate your understanding. Thank you for your feedback.

Bad

Not recommended

BPBathiya N P

3 months ago

Response from developer

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused. If the problem persist Please contact our support team via 0112204705/4612 imbp2@boc.lk to assist you.

Shameful

Bank of ceylon prff can’t even develop a single transaction app

Hhkjjsksmaoas

4 months ago

Very disappointed app

Whenever I try to transfer some money, the app is always sucking

BBaccarattt

4 months ago

Response from developer

Excellent development

It's much better than B-App

S2Sampath you 2

4 months ago

Response from developer

Dear User Thank your for the valuable feedback. It's our pleasure to serve you.

Utterly useless app!

Have not been able to access the BOC Flex app for over 1 year. It won’t accept my passport number. I was using the old BOC app as a workaround, but now access has been removed I cannot access my bank accounts at all. Frustrating service.

SSFK_UK

4 months ago

Response from developer

👎

මේකෙ ac number සහ name වගේ දේවල් copy&paste කරන්න දෙන්නෙ නැති එකනම් හරි කරදරයි ඒ වගේම payment එකක් කලාම screenshot ගන්න දෙන්නෙ නැති එකත් හරි කරදරයි වෙන රටවල් වල apps ගොඩක් ලේසියෙන් use කරන්න පුලුවන් ඒ වගේම තමයි වෙන apps වල payment එක කරන්න ඕන කෙනාගෙ ac number එක දාපුවම ඒ කෙනාගෙ name එක auto ම පෙන්නනවා එතකොට අපිට payment එක sure ඒත් මේකේ එහෙම නෑ payment එක කරලා ඒ කෙනාගෙන් අහන්නත් වෙනවා අනිත් දේ තමයි other bank වලට transfer කරද්දි 25ක් කැපෙනවා එක payment එකකට 25ක් කියන්නෙ පොඩි ගානක් නෙමෙයි

라라**을

4 months ago

Response from developer

Copy/Paste සහ Screenshot ලබාගැනීම සීමා කර ඇත්තේ පාරිභෝගික තොරතුරු ආරක්ෂා කිරීම සහ අනවසර භාවිතයන් අවම කිරීම සඳහා ක්‍රියාත්මක කර ඇති ආරක්ෂක පියවරයන් ලෙසයි. අනෙකුත් බැංකු වෙත මුදල් මාරු කිරීමේදී අය වන ගාස්තු බැංකුවේ සේවා සහ මිල ගණන් ප්‍රතිපත්ති අනුව තීරණය කරනු ලබයි. ඒ සම්බන්ධයෙන් ඔබගේ අදහස සහ සැලකිල්ල අපි අගය කරමු. ඔබගේ අත්දැකීම සහ යෝජනා අප සමඟ බෙදාගත්තාට ස්තූතියි. ඔබ වැනි පාරිභෝගිකයින්ගේ අදහස් අපගේ ඩිජිටල් බැංකු සේවාවන් තවදුරටත් වැඩිදියුණු කිරීමට මහත් උපකාරී වේ.

Absolute waste of an app

This is hands down one of the worst banking apps out there. It barely supports the iPhone and constantly fails. To make matters worse, if you are currently abroad, you are completely stranded. Trying to contact BOC via phone call to resolve app issues is an absolute pain and nearly impossible. They offer zero effective support for international users. A complete waste of time and space.

DDPKRusjp

5 months ago

Not user friendly

Please make it user friendly. Can’t do anything.

112334778

5 months ago

Response from developer

Dear User, thank you for your feedback. We're sorry to hear that your experience with the BOC Flex app has not met your expectations.

OTP NOT FIXED YET

You still haven’t fixed the issue with OTP arriving late - after it has expired. You can’t get rid of the previous BOC app until you’ve fixed this! I still can’t set up Flex.

Ssabster2012a

5 months ago

Response from developer

I 7 plus issue..?

What is the problem with i phone 7 plus…?
App doesn’t run.

DDasanayaka7

5 months ago

Response from developer

Dear User, we sincerely apologize for the inconvenience caused. Due to enhanced security updates introduced to better safeguard your account, the latest version (V1.4.3) is currently not compatible with your device. You can continue using our services through BOC Website via using Flexonline banking. For more information please visit our nearest BOC branch..