BOC Flex appears to be a legitimate app. The AppsHunter Legitimacy Score for BOC Flex is 83 out of 100 points across 7 verification signals from App Store and developer data.

BOC Flex User Reviews

Name: BOC Flex
Rating: 3.4 (60 reviews)

BOC Flex

Bank Of Ceylon

💼 Business

💰 Finance

Customer Experience

Positive experience27.1% of reviews

Neutral5.1% of reviews

Negative experience67.8% of reviews

~ Based on 59 written reviews from the US App Store.

Is BOC Flex Safe?

BOC Flex has mixed safety signals based on user ratings. AppsHunter Safety Score for BOC Flex is 69/100.

This assessment is based on 60 user ratings, with an App Store average of 3.4/5.

Safety Analysis

55.0% of ratings point to a safe experience

8.3% of ratings suggest some concerns

36.7% of ratings point to a risky experience

~ Based on 60 App Store ratings for BOC Flex.

Is BOC Flex Legit?

BOC Flex appears to be a legitimate app. AppsHunter Legitimacy Score for BOC Flex is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

The app is excellent but

Not being able to take screenshots is a pain in the a**

JoySmies1987

21 days ago

Response from developer

We understand that not being able to take screenshots can be inconvenient. However, screenshots are currently restricted in the mobile app for security reasons, to help protect sensitive information and maintain the privacy of our users. We appreciate your understanding.

OTP issues

Hi, I am living in abroad and cant remember the PIN number.i have forgotten the password and they don’t send the OTP to email or uk number. if can add that facility highly appreciated:

Lokumee

a month ago

Response from developer

Please contact our support team via 0112204705/4612 or imbp2@boc.lk to assist you.

Very poor

Very poor, not user friendly also unable to change phone numbers. Not advisable

jambu78

a month ago

Response from developer

For security reasons, changing the registered phone number requires you to contact or visit your nearest branch or Please contact our support team via 0112204705/4612 or imbp2@boc.lk to assist you. We understand that this may be inconvenient, and we appreciate your understanding. Thank you for your feedback.

Bad

Not recommended

Bathiya N P

a month ago

Response from developer

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused. If the problem persist Please contact our support team via 0112204705/4612 imbp2@boc.lk to assist you.

Shameful

Bank of ceylon prff can’t even develop a single transaction app

hkjjsksmaoas

2 months ago

Very disappointed app

Whenever I try to transfer some money, the app is always sucking

Baccarattt

2 months ago

Response from developer

Excellent development

It's much better than B-App

Sampath you 2

2 months ago

Response from developer

Dear User Thank your for the valuable feedback. It's our pleasure to serve you.

Utterly useless app!

Have not been able to access the BOC Flex app for over 1 year. It won’t accept my passport number. I was using the old BOC app as a workaround, but now access has been removed I cannot access my bank accounts at all. Frustrating service.

SFK_UK

2 months ago

Response from developer

👎

මේකෙ ac number සහ name වගේ දේවල් copy&paste කරන්න දෙන්නෙ නැති එකනම් හරි කරදරයි ඒ වගේම payment එකක් කලාම screenshot ගන්න දෙන්නෙ නැති එකත් හරි කරදරයි වෙන රටවල් වල apps ගොඩක් ලේසියෙන් use කරන්න පුලුවන් ඒ වගේම තමයි වෙන apps වල payment එක කරන්න ඕන කෙනාගෙ ac number එක දාපුවම ඒ කෙනාගෙ name එක auto ම පෙන්නනවා එතකොට අපිට payment එක sure ඒත් මේකේ එහෙම නෑ payment එක කරලා ඒ කෙනාගෙන් අහන්නත් වෙනවා අනිත් දේ තමයි other bank වලට transfer කරද්දි 25ක් කැපෙනවා එක payment එකකට 25ක් කියන්නෙ පොඩි ගානක් නෙමෙයි

라**을

3 months ago

Response from developer

Copy/Paste සහ Screenshot ලබාගැනීම සීමා කර ඇත්තේ පාරිභෝගික තොරතුරු ආරක්ෂා කිරීම සහ අනවසර භාවිතයන් අවම කිරීම සඳහා ක්‍රියාත්මක කර ඇති ආරක්ෂක පියවරයන් ලෙසයි. අනෙකුත් බැංකු වෙත මුදල් මාරු කිරීමේදී අය වන ගාස්තු බැංකුවේ සේවා සහ මිල ගණන් ප්‍රතිපත්ති අනුව තීරණය කරනු ලබයි. ඒ සම්බන්ධයෙන් ඔබගේ අදහස සහ සැලකිල්ල අපි අගය කරමු. ඔබගේ අත්දැකීම සහ යෝජනා අප සමඟ බෙදාගත්තාට ස්තූතියි. ඔබ වැනි පාරිභෝගිකයින්ගේ අදහස් අපගේ ඩිජිටල් බැංකු සේවාවන් තවදුරටත් වැඩිදියුණු කිරීමට මහත් උපකාරී වේ.

Absolute waste of an app

This is hands down one of the worst banking apps out there. It barely supports the iPhone and constantly fails. To make matters worse, if you are currently abroad, you are completely stranded. Trying to contact BOC via phone call to resolve app issues is an absolute pain and nearly impossible. They offer zero effective support for international users. A complete waste of time and space.

DPKRusjp

4 months ago

Not user friendly

Please make it user friendly. Can’t do anything.

12334778

4 months ago

Response from developer

Dear User, thank you for your feedback. We're sorry to hear that your experience with the BOC Flex app has not met your expectations.

OTP NOT FIXED YET

You still haven’t fixed the issue with OTP arriving late - after it has expired. You can’t get rid of the previous BOC app until you’ve fixed this! I still can’t set up Flex.

sabster2012a

4 months ago

Response from developer

I 7 plus issue..?

What is the problem with i phone 7 plus…?
App doesn’t run.

Dasanayaka7

4 months ago

Response from developer

Dear User, we sincerely apologize for the inconvenience caused. Due to enhanced security updates introduced to better safeguard your account, the latest version (V1.4.3) is currently not compatible with your device. You can continue using our services through BOC Website via using Flexonline banking. For more information please visit our nearest BOC branch..

Crashing

After the recent update app just wouldn’t start. Crashes on opening. Been it for days. No fix yet.

upul.

5 months ago

Response from developer

iphone not working.

Iphone7 not working.
New update.

hdjdndnxdn

5 months ago

App keeps crashing after update

After the latest update, the app is not opening on my iPhone. I really need this app for urgent matter, but it keeps crashing and I am unable to do anything.

Kushi_😊

5 months ago

Response from developer

OTP delay

Each new transaction OTP takes longer and most of the time it gets sent late so the transaction cannot be completed

Dassa_K

5 months ago

Response from developer

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused. Kindly visit your nearest branch to resolve this issue. If that is not possible, please feel free to contact our support team at 0112204705 / 4612 / 4679 or email us at imbp2@boc.lk.

Getting Better

Getting better every time. Thanks to the team.

M Sakeel

5 months ago

Very frustrating login system

Terrible user experience. I forgot my username, and there is no option anywhere in the app to recover or view it.

There are multiple options to reset the password, which I did several times, but it’s completely useless because every time I try to log in, it says my username is incorrect. How am I supposed to log in if I don’t even know my username?

This is a basic feature that every app should have. Without a username recovery option, the whole login system is broken and extremely frustrating.

Would not recommend until this is fixed.

Randika01

6 months ago

Response from developer

Dear User Thank your for the valuable feedback. Your concern is duly noted and already being attended by our technical team. We are continuously improving BOC flex for user convenience and better user experience.

Searching previously saved transfer accounts is a total nightmare

Expected this to be more user friendly. Previous app was way better than this in terms of usability. Looking for previously saved transfer accounts is a total nightmare. Does not load up. Not in proper order. You need account numbers for most of it, not shown under saved names. And if you try to create a new account to transfer if you can’t find, wouldn’t allow you to create a new account for the same account number as well. This is a waste of money and our time.

ධීෂ්