Unable to login after 2FA
Extremely disappointed. Enabling 2FA has effectively locked me out of the app. It always triggers a 'wrong password' error making the app useless. I’m forced to use the web version.
Simply shi t app
This is worst app I ever seen. Who ever design the app does not have knowledge.
Not working anymore
App isn’t letting me logged in now.
Only the web service functional at the moment!
Only the web service functional at the moment!
Service and user experience
I have been using ComBank Digital for quite a while when I was in Sri Lanka. I have always found that this app was super convenient. But after I started to travel back-and-forth in and out of the country, this app has been glitchy. Must change your password every now and then, I understand the concern of security, but for an individual who travels away from Sri Lanka, ComBank representatives ask me to visit my branch is a bit unrealistic. Even to send some money if I don’t have a person I’m opted out from my own account.
Really disappointed the way your representatives handle calls not taking accountability and providing a solution. An OTP should be as simple as receiving from either your phone number or your email which you are registered to.
Specially given the fact that sometimes OTP are sent to the email first.
Really disappointed the way your representatives handle calls not taking accountability and providing a solution. An OTP should be as simple as receiving from either your phone number or your email which you are registered to.
Specially given the fact that sometimes OTP are sent to the email first.
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Best app compared to other banks in SL
I found this app is very user friendly and has lots of recent improvements. Now I can give four stars and a thumb up.
