Worst mobile banking app
I use mobile bank accounts of around 8 banks in Sri Lanka, this is the worst. Features and absolutely minimum and they don’t grow. Worst of all is the login flow, app gets locked time to time even if you enter correct login credentials. Recorrect login flow is a mess, there is an option to rest it called “Having trouble logging in” which is absolute useless feature which is not working at most needed times or helpful to customers. It asks you to visit the branch. I’m not sure who designs these user experience flows and absolute rubbish is a modern digital era like this. Other bank apps are way ahead.
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Worst experience for expects
Terrible app experience for expats. Constantly forced to change passwords, endless OTPs for every action, and the app locks you out after a few failed attempts. There’s no proper online support either — you have to call a Sri Lankan number from overseas just to regain access. Very outdated and frustrating banking experience.
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Passcodes not working
Face ID, passcodes doesn’t work and when is apple pay gonna come?
Unable to login after 2FA
Extremely disappointed. Enabling 2FA has effectively locked me out of the app. It always triggers a 'wrong password' error making the app useless. I’m forced to use the web version.
Simply shi t app
This is worst app I ever seen. Who ever design the app does not have knowledge.
