BOK Financial Mobile Banking User Reviews

Customer Experience

Positive experience64.7% of reviews
Neutral9.8% of reviews
Negative experience25.5% of reviews

~ Based on 51 written reviews from the US App Store.

What users say

Is BOK Financial Mobile Banking Safe?

BOK Financial Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for BOK Financial Mobile Banking is 98/100.

This assessment is based on 5,743 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.0% of ratings point to a safe experience
1.3% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 5,743 App Store ratings for BOK Financial Mobile Banking.

Is BOK Financial Mobile Banking Legit?

BOK Financial Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for BOK Financial Mobile Banking is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy to use but

It doesn’t show details of transactions like it does on the website . It’s just a reference for your balance, transactions and transfers. Not details about your transactions

I can’t log in

With a security feature on, it, sends me a code multiple times and times out quickly before I can connect. It often shuts down in mid use.

GIVE ME MY MONEY

4.9 stars my arssssss! The second I put money on my account (I’ve been reluctant because this app is so archaic) all of a sudden I can’t even access my account? NEVER touch this app or bank. I am livid

I LOVE THIS BANK!

This bank goes above and beyond for you. They know your name and the branch manager, Sandy, is far superior than anyone I’ve ever dealt with at my other banking institutions!

Best Bank

I love this Bank. I have been banking here since 1978. I have seen it go from the Women’sBank, the Colorado, Business Bank, and now BOKF. I would never bank anywhere else.

Fees going up …

Unfortunately we are looking at other banking options since your fees are astronomical now.

Used it for years always been very good to me

Never had any issues with this app always there and always working for me when I needed it.

External transfers

Making your customers use some outside source to manage a transfer into your bank is ridiculous

Response from developer

Hello! Thank you for your feedback. We apologize for any inconvenience that this may cause. Please contact ExpressBank at 1-844-517-3308 if you would like to discuss other transfer options.

Transfer

I really like the app of Bank of Oklahoma. It’s easy and convenient to transfer from one account to another.

AUTOMATIC TRANSFER

The transfer is quick easy and reliable. I love this feature!
Thank you BOK

Does not work on an iPad

Every time I try to open it it crashes right after you login. Useless.

App needs more options for payment

Online system needs adjustment to be able to make payments less than the current amount. Getting paid bi weekly is tough enough, being able to change payment amounts would be helpful. The phone system is even worse when entering a payment different from current it always says it’s greater than or equal to current payment and it’s not.
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Response from developer

Thank you for taking the time to share your feedback. We try hard to provide customers with the best support possible and apologize that this wasn't your experience. We'd like to better understand what happened and how to make things right, do you mind reaching out to us directly at socialmedia@bokf.com or 1-844-517-3308?

Scroggins Family

We are brand new to the BOKF realm but from what we have experienced thus far, we’ve NEVER been happier!!! A big shoutout for our new Personal Banker Kassandra Colin-Rivas at the Fay branch, Thank You for all the help!!!

Thank you

I access a lot of websites, and yours is the best! It’s well laid out, easy to understand and easy to use! Thank you!

Great App

I rarely have a problem with this app. The only reason I’m giving it a 4 stars rating is because, every now and then the app has a problem recognizing the back of a check when I’m trying to deposit it. There’s been a couple of times I’ve had to go to the bank in order to deposit checks.

Love it

Love the way you can move money around, Zelle is awesome.
Bank of Texas makes it easy for us old people

Transfer

Random transfer amount set at 2500 but no one told me. Was oh hold with bank for 2o minutes not calling bank back

Bill pay

Bill pay does not show me the check number unless you log in on a computer and drill into the transaction! Very frustrating

Response from developer

Thank you for taking the time to share your feedback. Our team works hard to provide customers with the best support possible and we apologize that this wasn’t your experience. We’d like to better understand what happened and how we can make things right, so please reach out to us at socialmedia@bokf.com or 844-517-3308.

Bok Finalcial

Me encanta Bok Finalcial realmente el mejor banco que e tenido desde que llegue a USA

Missing standard functionality

App seems like it is from 2015. Registration took forever, doesn’t integrate with iOS pwd manager or its default copy/paste function, makes you re-enter all registration values if the username is in use (after submitting). Finally got through that mess & I can’t enroll in auto-pay because the form won’t let me scroll to the bottom to accept terms & submit. My loan was transferred to BOK without consent, but I’m so glad I don’t bank here. Avoid it, if you can.
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