Pushy
To sign up was too many questions and too pushy on getting notifications. I was exited for the app but I hate apps like this that play 100 questions before you can even check it out. Make it an option inside the app. Like (let’s learn more about you and your interests). But Ben no one does that. Because it’s extra and unseated for most people. I’ll probably rarely use this app now out of spite. I’ve read most of these books already and have audible. This just seemed like a fun way to change it up. Then you get to the end of all the BS and your like “sign the pact to get you free trial” like were 8yo. Just tell people upfront what the monthly subscription is or charge per listen. Deleting and I am out.
Show more
Too Soon
You’re asking for a review and I haven’t even tried the app or had a preview of what it is, so I believe this question is a bit premature.
Love it!
So amazing to be able to get a quick view of these books
Cool
Cool
First Timer
Reading the introduction and deleting my 3+ books, where far as I could go before asking to leave a comment and rate. To that, it was seamless and I’m actually looking forward to trying BookWatch.
Very disgruntled
It said it will let you know when your subscription was getting ready to run out it did not do. Trust me $89.99 for a year subscription. That I did not want, I tried to cancel the service it kept giving me the runaround and not let me cancel . I emailed them did not get a response to cancel the subscription. I would not recommend trying it out at all.
Show more
Incorrect $89.99 charge and no support
I signed up for a three-day trial. On Day 3, before the trial ended, I chose to cancel. BookWatch then offered me an annual subscription for $19.99, which I accepted and paid through Apple.
Despite that agreement, BookWatch separately charged my checking account $89.99 through Stripe. I should have been charged only the accepted $19.99 rate plus tax.
I have emailed customer support twice and also contacted BookWatch through the in-app chat. I provided documentation of both charges and clearly requested a refund of only the incorrect $89.99 charge. I have received no response through either channel.
The lack of customer service regarding a billing problem is unacceptable. I will update this review if BookWatch responds and issues the refund.
Despite that agreement, BookWatch separately charged my checking account $89.99 through Stripe. I should have been charged only the accepted $19.99 rate plus tax.
I have emailed customer support twice and also contacted BookWatch through the in-app chat. I provided documentation of both charges and clearly requested a refund of only the incorrect $89.99 charge. I have received no response through either channel.
The lack of customer service regarding a billing problem is unacceptable. I will update this review if BookWatch responds and issues the refund.
Show more
Book Watch
Misleading, There are no books on your list that interest me , but is forced to pick among your list to move through your app!
Good app but no response to my refund request via email
I actually thought the app was pretty good and it seems like it could be useful for the right person. However, it wasn’t quite what I expected, so I decided I didn’t want to continue with the subscription.
Unfortunately, I forgot to cancel before the free trial ended and was charged $89.99 for the annual plan. Within about an hour of noticing the charge, I contacted support and requested a refund.
It’s now been going on 2½ weeks, and after 3 emails, I still haven’t received a response. At this point, I’m mainly looking for communication and an update regarding my refund request.
I’m hoping an employee or member of the support team sees this review and can help me resolve the issue. I’d be happy to update my review if someone gets back to me.
Thanks.
Unfortunately, I forgot to cancel before the free trial ended and was charged $89.99 for the annual plan. Within about an hour of noticing the charge, I contacted support and requested a refund.
It’s now been going on 2½ weeks, and after 3 emails, I still haven’t received a response. At this point, I’m mainly looking for communication and an update regarding my refund request.
I’m hoping an employee or member of the support team sees this review and can help me resolve the issue. I’d be happy to update my review if someone gets back to me.
Thanks.
Show more
Nice
I like it but sometimes the quizzes don’t even pop up and then I can’t go back to take them
Books
It does not have my schools book on the app like advertised.
Great Content, but a Glitchy App and very poor Customer Service
I love the idea behind BookWatch and really enjoy the book summaries and content. Unfortunately, the app itself has been very frustrating to use. It’s full of glitches—some books won’t play at all, and others don’t show as completed even after I’ve finished them.
What has been even more disappointing is the customer service. I’ve tried contacting support through the chat, but no one responds, and I also sent an email without receiving any help.
The content has a lot of potential, but good content doesn’t make up for poor app quality and nonexistent customer support. At this point, I wouldn’t recommend the app.
What has been even more disappointing is the customer service. I’ve tried contacting support through the chat, but no one responds, and I also sent an email without receiving any help.
The content has a lot of potential, but good content doesn’t make up for poor app quality and nonexistent customer support. At this point, I wouldn’t recommend the app.
Show more
Canceling subscription
It impossible to cancel subscription
Soon to be
I just signed up for and I will charge my honest review of the app in general. I selected the books I am interested in reading. I will see you guys soon.
Horrible
Won’t let you cancel subscription
App trouble
This app sucks. It told me it wasn’t gonna charge me till after the 7 days of the free trial and it immediately charged me right after. Any time I start a lesson it doesn’t let me move on so I’m starting books for nothing. Garbage.
None
Great for breaking down the book in sections or summarizing it with the video, but the advertisement had me thinking. It was Going to turn the entire book into a video I can watch.
Is good
🤗
Nice
I like it but sometimes the quizzes don’t even pop up and then I can’t go back to take them
Noahs review
Easy to start
