Nonsense before you can even start
I loathe apps that do what this one did. They lure you. They set a trap. They ask generic questions and quiz you to see if you’re a right fit for the app. They leave you with baited breath hoping that the app can give you exactly what you’re after and of course after the 10 minute sign up process, it’s going to agree with you because they need the sale. You get all the way through, you sign up through email, link your account, etc. Then at last, it says you’re ready to begin your free trial. You look for pricing on the page where it wants you to proceed to finishing but it’s nowhere to be found. You have to do extra searching online only to find it’s either $13 a month or $90 a year for some BS AI images. This is typical snakeoil sales.
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EASIEST APP TO UNDERSTAND
Great interface, Great 1st selection of books & overall Pretty great idea for an App!
Bell
Bell
Toya Walker
Shania
Haven’t used the app
I give it 4 for the idea but i havent used the app yet
How to be a grant person
Grant person
Great stuff
Marvelous books and easy
BookWatch
Great
Huh
I get to watch a video of some book???? Dumb
BookWatch
Excellent app!
Could have been great
Love the concept. The execution is lacking, so far… maybe great in the future? The audio summaries are great. But, they randomly stop and you can’t access the rest of the content, leaving you stuck. The videos need to be curated. They are AI slop and could be neatly consistent if someone would just look at the AI content and tidy it up. For example, the same illustrative person shown from idea to idea or chapter completely changes and then changes back. Jeez. Just fix the simple distracting things like this and this product could be amazing.
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Unable to use core features after purchase
I subscribed during a free trial and was charged $89.99 when it renewed.
Since then, the app consistently freezes during audio playback and never progresses to the quiz or summary screens. The only way to continue is to force close and reopen the app.
I have an up-to-date iPhone and tried basic troubleshooting. I also attempted to contact support but was unable to reach a representative (stuck on “connecting you with someone now”).
I was unable to obtain a refund through Apple after contacting support.
Based on my experience, the app was not usable after purchase due to repeated crashes/freezing in the core learning flow.
Since then, the app consistently freezes during audio playback and never progresses to the quiz or summary screens. The only way to continue is to force close and reopen the app.
I have an up-to-date iPhone and tried basic troubleshooting. I also attempted to contact support but was unable to reach a representative (stuck on “connecting you with someone now”).
I was unable to obtain a refund through Apple after contacting support.
Based on my experience, the app was not usable after purchase due to repeated crashes/freezing in the core learning flow.
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Excited to try it
This is my first tome downloading and I’m interested in what is to come!
Extremely Disappointed!
I had a very disappointing experience with the BookWatch app and their customer service.
I signed up for the 7-day free trial and canceled it immediately because I did not want to be charged after the trial ended. Shortly afterward, I noticed a pre-authorization hold for the full annual subscription amount of $98.31.
When I contacted Apple, I was told they had already paid BookWatch and that I needed to pay the balance before I could request a refund. I specifically expressed my concern that I would have trouble getting my money back, and I was assured on a recorded call that there would be no issue with a refund.
Unfortunately, that was not the case.
Apple denied my refund request twice, so I reached out directly to BookWatch. I have now emailed them three times requesting assistance, including again this morning, and have received absolutely no response.
Charging customers after they cancel a free trial is frustrating enough, but completely ignoring multiple refund requests is unacceptable. Customer service should at least acknowledge a customer’s concerns and provide a response.
Based on my experience, I cannot recommend this app. Be very cautious before signing up for the free trial, and don’t expect timely customer support if you have a billing issue.
I signed up for the 7-day free trial and canceled it immediately because I did not want to be charged after the trial ended. Shortly afterward, I noticed a pre-authorization hold for the full annual subscription amount of $98.31.
When I contacted Apple, I was told they had already paid BookWatch and that I needed to pay the balance before I could request a refund. I specifically expressed my concern that I would have trouble getting my money back, and I was assured on a recorded call that there would be no issue with a refund.
Unfortunately, that was not the case.
Apple denied my refund request twice, so I reached out directly to BookWatch. I have now emailed them three times requesting assistance, including again this morning, and have received absolutely no response.
Charging customers after they cancel a free trial is frustrating enough, but completely ignoring multiple refund requests is unacceptable. Customer service should at least acknowledge a customer’s concerns and provide a response.
Based on my experience, I cannot recommend this app. Be very cautious before signing up for the free trial, and don’t expect timely customer support if you have a billing issue.
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Just amazing
10 out of the 10
No cancelation option scam
This app does not provide a cancellation option so you cannot cancel the trial subscription. Scam
Too long to set up
It just takes too long just to set up. I’d rather see how the stuff works. Then try to set everything up at once.
Not what it seems
The library is preset, you can’t upload a book to watch.
Love it !
Best app ever !
Could be great
Love the concept. The execution is lacking, so far. The audio summaries are great. The videos need to be curated. They are AI slop and could be neatly consistent if someone would just look at the AI content and tidy it up. For example, the same illustrative person shown from idea to idea or chapter completely changes and then changes back. Jeez. Just fix the simple distracting thin g s like this and this product could be amazing.
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