Bosch eBike Connect User Reviews

Customer Experience

Positive experience36.1% of reviews
Neutral18.5% of reviews
Negative experience45.4% of reviews

~ Based on 205 written reviews from the US App Store.

What users say

Is Bosch eBike Connect Safe?

Bosch eBike Connect appears mostly safe based on user ratings. AppsHunter Safety Score for Bosch eBike Connect is 82/100.

This assessment is based on 476 user ratings, with an App Store average of 4.1/5.

Safety Analysis

76.9% of ratings point to a safe experience
8.8% of ratings suggest some concerns
14.3% of ratings point to a risky experience

~ Based on 476 App Store ratings for Bosch eBike Connect.

Is Bosch eBike Connect Legit?

Bosch eBike Connect appears to be a legitimate app. AppsHunter Legitimacy Score for Bosch eBike Connect is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Works ok, but mainly dependent on phone accuracy and does not integrate with other bike computers.

The route recording is dependent on your cell phone connectivity and it lacks integration with other bike computers that have far more accurate gps data.

It is as dissatisfying as their lack of supporting the right to repair as most of their motors are very modular in construction and not hard to rebuild, but they are more interested in replacement than rebuilding.
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GPS

Après avoir rentré les données sur le GPS pour me rendre du a au point b, le GPS n’a jamais pu suivre le trajet que j’avais

Useless heart monitoring

2026/06/02: just received an answer from “Your Bosch eBike Team” that tells me they do not support the Apple Watch!!!!
So the real question is: WHY do you provide (and install) an app on the Apple Watch to do what you are telling me is not supported?
The logical conclusion seems “just to be listed in the Apple App Store and benefit from Apple marketing machine”

In my book, this is absolutely unethical if not downright fraudulent!!!

Original review:

I have several sport apps which NEVER had any issue with heart monitoring on my Apple Watch while I exercise.
This e-bike Connect is horrible: while biking, there has never been one ride (out of hundreds) where the heart function worked from start to finish. It is both frustrating and useless that they cannot properly develop it after all these years.
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Ok but utterly unreliable

This app has the potential for greatness but I've been using it for almost 5 years with a Nyon head unit and Bosch has never put in the effort to get it there. It regularly stops syncing, then forcing you to remove the bike from the phone's Bluetooth list, remove the phone from the bike's memory, and re-pair from scratch - which also then fails to pair 3 times out of 4 if not more so you often spend a bunch of time getting it to reconnect.

Even putting aside the fundamental failure to generate decent directions in the map module or even let you manually input them without a lot of effort, dumping your connection repeatedly and forcing the user to waste time on setting up again is egregious IMHO.
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Response from developer

Hello Jim in Santa Cruz. Please ensure the following settings: Geolocation data saving allowed, eBike Connect excluded from battery optimization and location tracking permission set to "Always allow". If the problem persists, please contact our technical support at contact@bosch-ebike.co.uk. Your Bosch eBike Team

Bosch kiox gps stopped working again

Yet again the GPS on the kiox 2020 has stopped working after an iOS update , you’d think they would have solved this problem by now, very annoying Bosch don’t seem to care about supporting older systems

Love my bike-Not the app

The app isn’t great, but oh well

Absolute rubbish

I have no words… though honestly, what can you expect from BOSCH about as disappointing as their automotive footprint. And from a company that can’t even spell “Filter” correctly (“Fiiter”), the bar clearly isn’t very high.

Useless

Upgraded my E-bike to the connect app and thought I’d try to add this app.
The flow/Kiosk 300 work fine. But e-bike won’t connect
Yes I followed the instructions.
Yes I looked at help which just repeats the instructions
And yes I used single-key login. Also tried separate login.

Unreliable

Will fail to log or do partial logging where it shows that an activity happened but has no detail.

Good app and getting better

Thanks for a good app that is getting better over time.

There are decent features which make me use the app every time I get on my bike.

I can see the charge status of my bike’s battery, even when the bike is not turned on.

Following a ride or a series of rides, I can track my historical progress in app.

My rides are synced to Apple’s fitness app.

Querying the data gives all time kilometres covered.

Marvellous way to keep track of my rides.
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missing features

The app is okay, but it doesn’t actually record much of the data it captures to the fitness app.

E-bike connect

The app works great. It does stop pretty quick though so it breaks up the ride. That is ok to deal with I am just a recreational rider. I have the Trek Domane+ HP I love the bike. The motor is a little noisy compared to my wife’s Verve +. The riding I have done so far has been a dream the bike rides great shifting, braking, steering. I’ve done 3 Ragbrai’s so far and can’t say enough about the bike, the battery last the whole day for the most part, except the century ride of course. I would love to get the extender battery or a spare. They are pricey of course and I’ve already put a good chunk of paychecks into this bike. Too bad they stopped making this model. But I can understand the new models look a lot sleeker. This bike is a beauty though along with the new ones. All and all I am very happy with the bike and the app. They are very good tech and are user friendly thank you Bosch and Trek. John Schuler
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Response from developer

Hi Urgerbay, We appreciate your suggestions, thank you! We will consider them in our planning. Your Bosch eBike Team

I’m not sure what use this app is

So I bought the nylon monitor with the expectation that I could use the premium features. When I downloaded the app I found out these features are not available anymore. Feel like I’ve wasted a lot of money on an app that’s doesn’t have the features that is advertised online

How does this have 4 stars?!

Does not connect. This app requires Flow. It asks to download Flow when Flow is open and running. Stuck in the loop. Awful.

Trouble syncing map data to my I phone

Trouble syncing my map data to my I phone and sometimes doesn't record ride after stopping for a rest , (troublesome) had to reset to factory setting whilst out on a ride as lost smart e, shift gear selection when stopped 😢

missing features

The app is okay, but having it record watts, cadence, and actually send heart rate to the bike would be nice

Basic & slow

What more to say? Well, the graphics are childish, it doesn’t update rides (I’ve waited days to look at completed rides), it gives so little information (compared to my Garmin that shows so much) that I just don’t bother with it anymore. Bosch could really do with investing in their app as there is a lot of competition out there plus they obviously have all the data from the bike, why not show it to us?
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what start button?

app always references a start button for a ride... i cannot find it anywhere. results in really weird strava data. I have a nyon unit and up to date app. Seems like a bug

Stopped displaying my route after ride - issue fixed after version update

I used to be able to view my route after my ride was completed. It has just stopped doing that and now I see an error message.

Response from developer

Hello Clemntn. We're glad you now have a better opinion and thank you for updating your review. Have fun cycling! Your Bosch eBike Team

Buggy

Last few revisions of this app have been appalling, not connecting to the bike and crashing regularly.