-10
It used to be a good app though it’s no good won’t let me play anything. I can’t get pre-Set on the app
So now you can’t even get support.
You forgot about people who spent money on your old products. You’ve got all these apps for your new ones. The old ones don’t work we spent money on this.
So now you can’t even get support.
You forgot about people who spent money on your old products. You’ve got all these apps for your new ones. The old ones don’t work we spent money on this.
Why?
Why has Bose dropped support for preselected radio stations on the sound touch?
App update suggestion
Bose should update the SoundTouch app to include more features from the physical controller, including preset buttons, music source selection, and advanced speaker controls. The sound systems are excellent, but the app needs better functionality to give customers the full experience.
EOL since May 2026 🤬
This is a total disaster. I can't believe you guys didn't even inform us about this, and why are you doing this? There are so many people with this device, and now I'm not able to operate some of my main actions, like the buttons and the easiest way to play music.
I'm definitely going to take this into consideration when buying any other Bose product. This has not happened to me before with any other device (Apple, Sony, LG, Samsung, none). Their support always continues.
I'm so disappointed.
I'm definitely going to take this into consideration when buying any other Bose product. This has not happened to me before with any other device (Apple, Sony, LG, Samsung, none). Their support always continues.
I'm so disappointed.
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No more streaming music
Bad move Bose
Does not work but… READ!
There are other speakers that offer WiFi playback like mainly the JBL Charge 5 WiFi and JBL Boombox 3 WiFi which is available at Walmart, shipping only. Recently bought the Charge 5 WiFi and it works flawlessly so if you want an alternative option because of Bose’s closure of SoundTouch, GET JBL’S WIFI SPEAKERS WHILE THEY ARE AVAILABLE ON THE WALMART APP!
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Bose gives up
The app and the SoundTouch devices are no longer supported. So not only can you no longer use the presets, but the stereo pairing doesn’t work, and connecting to you network doesn’t work and the Bose app in general fails to find the devices or allow you to configure them. The only thing you can do is to connect to one device at a time via Bluetooth and that’s even spotty. It’s as if they sabotaged the whole SoundTouch system so it’s nearly useless. Big blunder.
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Horrible app. Renders your speakers worthless. Go with Sonos. Bose is dead.
Horrible app. Renders your speakers worthless. Go with Sonos. Bose is dead.
Era buena
Paso de ser un excellente Alta vos a solo trasmitir por Bluetooth, adios a las emisoras ahora los numeros para que sirven
Bose SoundTouch
Not sure what’s happening but I’ve gone through all possible steps (multiple times) and I’m unable to connect it to my phone. Done factory resets, installed everything again, turned of my WiFi and modem….
It always used to work fine and I was able to turn it on and off with the remote.
Can someone please help me?
It always used to work fine and I was able to turn it on and off with the remote.
Can someone please help me?
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Stuck at the screen with Terms and Conditions
App is stuck at screen with Terms and conditions. Button is always disabled
Not work anymore
This is ridiculous and disgusting. They stopped supporting some devices, you spend hundreds of dollars and after several years Bose disconnect you from support your, smart speaker start be just Bluetooth device with no option. Shame Bose your customer policy is selfish and disgusting. Absolutely zero stars for zero respect for customers.
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Useless gadget
Since the radio dropped off the SoundTouch app. I’ve never used it.
Terrible
I have to keep re logging this in. Does not show my speaker. Utterly useless. I just want to listen to radio. Take me back to olden days
Bose Blunder
Just switched on my Bose Wave to find they have updated my radio. Unfortunately I can no longer use the Internet channels as the SoundTouch app no longer displays ANY sources for music. Nothing. Zilch.What a mess
The agreement to terms button
I have downloaded the app try to agree to terms to be able to use the app. It takes me to the terms and conditions but never activates the agreement button even after I have checked the agreed terms box the button will not light up to be able to select it. What am I doing wrong? And is there a way to fix this? I’ve re-downloaded the app and it still has the same issue.
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Terrible App
One of the worse apps for such a great product. Connectivity works better when trying directly from devices bluetooth connections than from app. App gets stuck when trying to connect the soundbar to wifi. Doesn’t give option to proceed.
Poor
Connectivity issues before May and now Bose have killed the functionality all together.
Update update
It used to be a good app though it’s no good won’t let me play anything. I can’t get pre-Set on the app
Garbage app and speakers
Have had a variety of SoundTouch speakers for years, they are so buggy they’re not worth having and the app is dreadful a constantly disconnects from the speakers or forgets you or your connected services. Truly dreadful
