EOL since May 2026 š¤¬
This is a total disaster. I can't believe you guys didn't even inform us about this, and why are you doing this? There are so many people with this device, and now I'm not able to operate some of my main actions, like the buttons and the easiest way to play music.
I'm definitely going to take this into consideration when buying any other Bose product. This has not happened to me before with any other device (Apple, Sony, LG, Samsung, none). Their support always continues.
I'm so disappointed.
I'm definitely going to take this into consideration when buying any other Bose product. This has not happened to me before with any other device (Apple, Sony, LG, Samsung, none). Their support always continues.
I'm so disappointed.
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No more streaming music
Bad move Bose
Does not work butā¦ READ!
There are other speakers that offer WiFi playback like mainly the JBL Charge 5 WiFi and JBL Boombox 3 WiFi which is available at Walmart, shipping only. Recently bought the Charge 5 WiFi and it works flawlessly so if you want an alternative option because of Boseās closure of SoundTouch, GET JBLāS WIFI SPEAKERS WHILE THEY ARE AVAILABLE ON THE WALMART APP!
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Bose gives up
The app and the SoundTouch devices are no longer supported. So not only can you no longer use the presets, but the stereo pairing doesnāt work, and connecting to you network doesnāt work and the Bose app in general fails to find the devices or allow you to configure them. The only thing you can do is to connect to one device at a time via Bluetooth and thatās even spotty. Itās as if they sabotaged the whole SoundTouch system so itās nearly useless. Big blunder.
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Horrible app. Renders your speakers worthless. Go with Sonos. Bose is dead.
Horrible app. Renders your speakers worthless. Go with Sonos. Bose is dead.
Era buena
Paso de ser un excellente Alta vos a solo trasmitir por Bluetooth, adios a las emisoras ahora los numeros para que sirven
Bose SoundTouch
Not sure whatās happening but Iāve gone through all possible steps (multiple times) and Iām unable to connect it to my phone. Done factory resets, installed everything again, turned of my WiFi and modemā¦.
It always used to work fine and I was able to turn it on and off with the remote.
Can someone please help me?
It always used to work fine and I was able to turn it on and off with the remote.
Can someone please help me?
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Stuck at the screen with Terms and Conditions
App is stuck at screen with Terms and conditions. Button is always disabled
Not work anymore
This is ridiculous and disgusting. They stopped supporting some devices, you spend hundreds of dollars and after several years Bose disconnect you from support your, smart speaker start be just Bluetooth device with no option. Shame Bose your customer policy is selfish and disgusting. Absolutely zero stars for zero respect for customers.
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Useless gadget
Since the radio dropped off the SoundTouch app. Iāve never used it.
Terrible
I have to keep re logging this in. Does not show my speaker. Utterly useless. I just want to listen to radio. Take me back to olden days
Bose Blunder
Just switched on my Bose Wave to find they have updated my radio. Unfortunately I can no longer use the Internet channels as the SoundTouch app no longer displays ANY sources for music. Nothing. Zilch.What a mess
The agreement to terms button
I have downloaded the app try to agree to terms to be able to use the app. It takes me to the terms and conditions but never activates the agreement button even after I have checked the agreed terms box the button will not light up to be able to select it. What am I doing wrong? And is there a way to fix this? Iāve re-downloaded the app and it still has the same issue.
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Terrible App
One of the worse apps for such a great product. Connectivity works better when trying directly from devices bluetooth connections than from app. App gets stuck when trying to connect the soundbar to wifi. Doesnāt give option to proceed.
Poor
Connectivity issues before May and now Bose have killed the functionality all together.
Update update
It used to be a good app though itās no good wonāt let me play anything. I canāt get pre-Set on the app
Garbage app and speakers
Have had a variety of SoundTouch speakers for years, they are so buggy theyāre not worth having and the app is dreadful a constantly disconnects from the speakers or forgets you or your connected services. Truly dreadful
What should I do
Stuck at the privacy page in the app, wonāt allow me to continue even if I agree with their privacy policy
Does not connect
I have 2 Bose speakers and since they dummied their cloud connection speakers donāt connect the way they used to do so.
Zero Stars
Lose Wi-Fi, Lag, Lag, Reconnect Speaker, Lose Wi-Fi, āCanāt Connectā, Lag, Lose Wi-Fi, Reconnect Failed, Lag, Canāt Connect to Wi-Fiā¦..
This product, app, and company deserves to be put down. But who even cares about these reviews? Nobody. No way Bose
This product, app, and company deserves to be put down. But who even cares about these reviews? Nobody. No way Bose
