Terrible
I have to keep re logging this in. Does not show my speaker. Utterly useless. I just want to listen to radio. Take me back to olden days
Bose Blunder
Just switched on my Bose Wave to find they have updated my radio. Unfortunately I can no longer use the Internet channels as the SoundTouch app no longer displays ANY sources for music. Nothing. Zilch.What a mess
The agreement to terms button
I have downloaded the app try to agree to terms to be able to use the app. It takes me to the terms and conditions but never activates the agreement button even after I have checked the agreed terms box the button will not light up to be able to select it. What am I doing wrong? And is there a way to fix this? I’ve re-downloaded the app and it still has the same issue.
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Terrible App
One of the worse apps for such a great product. Connectivity works better when trying directly from devices bluetooth connections than from app. App gets stuck when trying to connect the soundbar to wifi. Doesn’t give option to proceed.
Poor
Connectivity issues before May and now Bose have killed the functionality all together.
Update update
It used to be a good app though it’s no good won’t let me play anything. I can’t get pre-Set on the app
Garbage app and speakers
Have had a variety of SoundTouch speakers for years, they are so buggy they’re not worth having and the app is dreadful a constantly disconnects from the speakers or forgets you or your connected services. Truly dreadful
What should I do
Stuck at the privacy page in the app, won’t allow me to continue even if I agree with their privacy policy
Does not connect
I have 2 Bose speakers and since they dummied their cloud connection speakers don’t connect the way they used to do so.
Zero Stars
Lose Wi-Fi, Lag, Lag, Reconnect Speaker, Lose Wi-Fi, “Can’t Connect”, Lag, Lose Wi-Fi, Reconnect Failed, Lag, Can’t Connect to Wi-Fi…..
This product, app, and company deserves to be put down. But who even cares about these reviews? Nobody. No way Bose
This product, app, and company deserves to be put down. But who even cares about these reviews? Nobody. No way Bose
App apparently no longer supported
I got stuck on not being able to progress after agreeing to the terms of use.
Drops configuration on a regular basis.
Technology would be wonderful if it worked. 40% of the time I need to re-initialize this hook up to the LAN. Its reliability requires my correction often enough to make me angry that I gave too much to learn more than I want to about network engineering. It works just enough for you to believe it could, but not enough that you stop feeling you’re losing your humanity in managing the idea that it should.
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O aplicativo perdeu a função!
Não é possível mais predefinir as seleções de músicas nas opções! Era o que diferenciava das outras marcas!
Redundant speakers
I had used these speakers to play internet radio and now it’s redundant as cloud facilities removed. Bit of a joke now. Premium speakers with basic services
Bad customer care
So just found out my SoundTouch 20 is no longer supported and basically just a very expensive Bluetooth speaker. Very poor service for a ‘premium’ company like Bose. Will not buy Bose again.
Reseña
Ta bien es una app buena
Most annoying experience
I have owned my speaker and app for a long time . It is always an annoying experience to use. The app is constantly updating and never just works the first time. I have been trying to play some music for the last 30 mins, but it is always a process to reconnect the speaker. I realised I don’t even use this speaker much anymore and instead use my kids JBL because it connects instantly and there is no gagging around. So so so disappointed in this product
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Updated app is inferior, no longer allows multiple phone connections, often fails to connect
The updated app is far inferior. It no longer allows you to sign in and connect your several devices. Now you can only connect one iPhone at a time, if it connects at all. Most of the time it doesn’t connect. And when it does connect, the signal from the app to the sound system lags a lot. Bring back the old app from earlier in 2026!
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Pésimo Interfaz, mala conexión siempre
Todos los productos de BOSE que usan soundlink son inestables, siempre se desconectan, es un dolor de cabeza. NO LOS RECOMIENDO
Does not work at all
I have tried fruitlessly to connect my Bose but to no avail. Call me frustrated. Please find the bug or reset to older version. This one sucks a big one. Please give me back my original Bose 20 . Thank you. Hard to give it one star!
