Bose SoundTouch User Reviews

Customer Experience

Positive experience56.2% of reviews
Neutral6.7% of reviews
Negative experience37.1% of reviews

~ Based on 2,111 written reviews from the US App Store.

What users say

Is Bose SoundTouch Safe?

Bose SoundTouch appears safe based on user ratings. AppsHunter Safety Score for Bose SoundTouch is 95/100.

This assessment is based on 119,727 user ratings, with an App Store average of 4.7/5.

Safety Analysis

95.3% of ratings point to a safe experience
2.6% of ratings suggest some concerns
2.1% of ratings point to a risky experience

~ Based on 119,727 App Store ratings for Bose SoundTouch.

Is Bose SoundTouch Legit?

Bose SoundTouch appears to be a legitimate app. AppsHunter Legitimacy Score for Bose SoundTouch is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Updated app is inferior, no longer allows multiple phone connections, often fails to connect

The updated app is far inferior. It no longer allows you to sign in and connect your several devices. Now you can only connect one iPhone at a time, if it connects at all. Most of the time it doesn’t connect. And when it does connect, the signal from the app to the sound system lags a lot. Bring back the old app from earlier in 2026!
Show more

Pésimo Interfaz, mala conexión siempre

Todos los productos de BOSE que usan soundlink son inestables, siempre se desconectan, es un dolor de cabeza. NO LOS RECOMIENDO

Does not work at all

I have tried fruitlessly to connect my Bose but to no avail. Call me frustrated. Please find the bug or reset to older version. This one sucks a big one. Please give me back my original Bose 20 . Thank you. Hard to give it one star!

Pésimo

Ya no se actualiza y si no tienes saldo en tu cuenta  (tarjeta de débito) no te permite descargarla, o sea que Ya cuesta $$ actualizarla sino no la puedes usar más?!? Detesto apple, pura robadera de $$$, como si no fuera suficiente con lo que uno paga en equipo y accesorios encima hay que comprar todo de las aplicaciones!!!
Show more

Man

Βλακεία εκανα αγόρασα μάλιστα και δυο

Aplicación desactualizada

La aplicación trabajaba bien pero ahora no puedo agregar mis servicios y no aparecen los botones para agregar listas predeterminadas

I HATE you Bose

After spending hundreds of dollars 6 ST10’s and one ST20
You have fleeced me.
I hate you

Issues to connect it to internet

Always is very complicated to config the Bose and add a new internet red, the app do not continue after follow the steps

Ya no actualiza radio

Me gustaba porque escuchaba música de todo el mundo. Ya con la nueva actualización solo me sirve como un altavoz. Una lástima excelente sonido y poca utilidad

Koop geen bose

Cloud ondersteuning volledig weg. Enkel nog de Bluetooth optie waarbij signaal regelmatig wegvalt. Schandalig! Klantenbedrog!

Can’t add music

What happened to adding apple Music and Sirius FM?

App ficou muito ruim

Retiraram a possibilidade de programar os botões do aparelho ou conectar serviços de stream. Só consigo conectar via AirPlay.

No pudo oír las emisoras que prometen

Antes si oía las emisoras, ahora se borraron y no logro meter ninguna

Disappointed

Am having so much trouble with this app and wondering when Bose will get it together. 1/2 the time it can’t find my Bose system and am constantly resetting.

Changed features

Can no longer add music players app like Amazon music or Spotify… might get rid of all my Bose set up. Playing on Bluetooth only is a pain

Problemas con la actualización

Desde la última actualización, no puedo conectar Spotify a la app

Bose App Radio

I have seen a few other reviews on here and relieved that it’s not just me. I have three of these speakers, and since the new updates I have been unable to see any way to connect to the simple radio through the app so I can add my presets. I have reset all the speakers added them all and the connectivity is constantly dropping out, it’s not my WiFi. Bose please can you fix it and go back to the days when it was simple to just listen to the radio.
Show more

Música

No puedo conectar proveedor de música

Ya no sirve!

Me cambiaron el módem y ya no quiere conectarse. ¡Ayuda, por favor! Mi bocina funcionaba súper bien 💔

Going beyond end of life

After Bose nerfed all the SoundTouch streaming functions in early 2026. I am using a WiiM mini thru the aux input to get the streaming functions back and then some! Fairly inexpensive workaround to keep the speaker going with more options than it ever had.