Terrible
The actual cost of our trip was double the estimate. We chose to get out early and walk!
Didn’t show
Scheduled this ride days in advance. I booked this to go the airport to catch a flight. Gave my self some extra time because of the other negative reviews and am glad I did! They assigned someone to come to me but 5 mins before they were across the city with no signs of moving any closer. Ended up calling at my assigned pick up time and got the dispatcher. Dispatcher told me he would cancel and request another ride for me. 5 mins later the app was still trying to find someone. Ended up using Lyft so I would get to the airport in time. No accountability with these guys. Why even have an app? Don’t waste your time!
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Waste of time...
This app is a good idea in theory. However, I ordered a taxi to take me to the airport at 7 am. When the time came, there was no taxi at my apartment. I checked out the app and that taxi was waiting at the airport. The driver must have figured it out though because 20 minutes later I got a call saying that my taxi was ready. Checked the app, sure enough the driver was at my apartment. Thank goodness for uber, coming in hot when this company couldn't pull it together.
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Couldve been better
Scheduled rides ahead of time, and the rides came on time, however the cab number is always way off of what the app tells me it will be. Then, when we noticed that our cab number was behind another, we asked them if they were truly our cab, and they said they were going somewhere completely different, and that instead we had the cab in front of them.
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Needs Navigation Tweaks
I just started using this app. Right now I find that when I want to see the status of a current reservation I first need to go to History and then Status. Fair enough, though it would make much more sense for the app to know that o am waiting for a cab and to not have me first go to History. Otherwise so far so good.
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