Free

Details

Released
April 13, 2020
Updated
October 20, 2026

Features

Botmaker screenshot #1 for iPhone
Botmaker screenshot #2 for iPhone
Botmaker screenshot #3 for iPhone
Botmaker screenshot #4 for iPhone
Botmaker screenshot #5 for iPhone
iphone
ipad
🖼️Get Icon
Icons↘︎

About

Manage customer conversations and respond in real-time from your smartphone. This platform integrates with multiple communication channels to streamline sales and customer service.

✓Real-time chat response
✓Manage conversations
✓Multi-channel integration
✓Customer service automation
✓Sales automation
Show original description

What's New in Botmaker

1.32.1

October 20, 2026

We redesigned chat and calls. We are enabling it account by account, so you may not see it yet. CHAT • Message actions menu on long press or double tap • Delivery info by swiping a message • Older messages load automatically as you scroll • Voice notes at 1x/1.5x/2x, one at a time, played back to back • Voice notes play through the earpiece when you hold the phone to your ear • PDF and document previews with icon, size and extension • Files open only after passing the antivirus check • Quick replies with resolved variables and shortcuts • Close a conversation without leaving the chat • Starred messages CONVERSATIONS • Pinned chats grouped in their own section • Queue filters and channel logos • Open Central channel support CALLS • Redesigned call screen with clear states • Minimize the call into a floating bar SECURITY • Lock icon on encrypted conversations • Encrypted attachments can now be downloaded and opened FIXES • Android: the navigation bar no longer covers buttons • Android: voice notes no longer replay after finishing • Cleaner bottom sheets and keyboard handling on both platforms

More

User reviews

Podria mejorar

Mi empresa la utiliza, pero no es muy dinámica. Los mensajes son dificiles de identificar cuando llegan

App fechando ao fazer login

Ao tentar fazer login com e-mail e senha, quando o app solicita a segunda senha da autenticação de dois fatores, o app fecha.

No tengo acceso

Acabo d e instalarlo y lo único que veo es “Solicite acceso a su administrador para empezar a usar la plataforma”
😱

Busca

A busca de conversa pela web é muito ruim. Pelo App, não existe.

la aplicación mobile mas basica que vi en mi vida

ni siquiera podes buscar un chat

FAQ

What channels does Botmaker support?

Botmaker supports a wide range of voice and text channels including WhatsApp, Facebook Messenger, websites, Twitter, Skype, SMS, Alexa, Google Assistant, Telegram, and Google RCS.

Is Botmaker suitable for managing customer service?

Yes, Botmaker is designed for customer service automation, allowing agents to respond to users in real-time from their smartphones and manage all conversations.

How does Botmaker use AI and machine learning?

The platform leverages artificial intelligence and machine learning to understand and anticipate customer needs and requests, enhancing the automation capabilities.

What is Botmaker's rating and age appropriateness?

Botmaker has a rating of 4.2 stars from 5 ratings and is suitable for users aged 4 and up.

When was Botmaker last updated?

The latest version, 1.29.0, was last updated on March 5, 2026.

On which devices can I use Botmaker?

Botmaker is available for iPhone, iPad, and iPod devices.

Does Botmaker have ads?

No, Botmaker does not contain advertisements.

What are the key benefits of using Botmaker for sales?

Botmaker assists in sales automation by allowing real-time interaction with potential customers across various channels, helping to understand and meet their needs.