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Zenvia Converter

Zenvia Converter

Multichannel sales solution

29 ratings
50 reviews
💼 Business
📊 Productivity
Free

Details

Released
June 3, 2016
Updated
September 21, 2026

Features

Developer

Zenvia Mobile Servicos Digitais SA
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Zenvia Converter screenshot #1 for iPhone
Zenvia Converter screenshot #2 for iPhone
Zenvia Converter screenshot #3 for iPhone
Zenvia Converter screenshot #4 for iPhone
Zenvia Converter screenshot #5 for iPhone
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❓5 answered
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About

This platform facilitates customer communication and integrates with various tools to enhance sales performance and customer experience. It helps businesses optimize sales opportunities through conversations on multiple channels like WhatsApp, Instagram, and Facebook Messenger.

✓Multichannel communication
✓Sales performance optimization
✓Customer experience enhancement
✓Automation of first contact
✓Shared inbox
✓Contact distribution
✓API integrations
Show original description

What users say about Zenvia Converter

Reviews of Zenvia Converter are mostly negative: the Productivity app is rated 4.6/5 from 29 App Store ratings. What users like most: effective communication tool, useful for managing clients. Top complaints: slow performance, frequent crashes. Summarized from real user reviews.

Positive things

  • 👍Effective communication tool
  • 👍Useful for managing clients
  • 👍Good for sales professionals
  • 👍Simple and useful app

Negative things

  • 🐛Slow performance
  • 🐛Frequent crashes
  • 🐛Messages not sending
  • 🐛Notifications not working
  • 🐛App freezes/hangs
  • 🐛Poor user interface
  • 🐛Lack of features
  • 🐛Difficult to use on iPhone
  • 🐛Unresolved bugs
  • 🐛Slow support response
  • 🐛App closes unexpectedly
  • 🐛Messages not loading
  • 🐛Audio messages not sending/playing
  • 🐛Synchronization issues
  • 🐛Login problems
  • 🐛Cannot send files/images
See all reviews

What's New in Zenvia Converter

4.8.3

September 21, 2026

- Minor improvements

User reviews

Most RecentHighest RatedLowest Rated

No funciona ni dan atención

No funciona
Checo gonCheco gon

Lento, Trava, Poucas funcionalidades

Lento, Trava, Poucas funcionalidades
Rick_SenaRick_Sena

ruim demais

horrível, lento e pré-histórico
vazribju30vazribju30

Malísimo

Hace meses pido que resuelvan el problema que tengo con la app y nadie lo resuelve. Necesito poder usar la app en el iPhone y me queda cargando sin darme la opción de ingresar mi mail. Reclame mil veces y nadie resuelve!!!
-2892-2892

Falla

No puedo abrir mi aplicación desde el móvil ya la elimine y la volví a descargar y nada la nueva actualización hace que no funcione
BrenalanisBrenalanis
See 45 more reviews

Developer apps

Zenvia
Zenvia

Solução de vendas multicanal

📊 Productivity
Free
See developer apps

User experience

🐞

Reported Bugs

40 issues

App not working

Bug

App slow and freezes

Bug

App is horrible, slow, and prehistoric

Bug

App keeps loading without option to enter email

Bug

App cannot be opened

Bug

New update makes app not work

Bug

Messages not sending on iPhone

Bug

Fewer features on iPhone

Bug

App closes by itself, messages disappear

Bug

App closes when selecting a conversation

Bug

Contact search/filter not working

Bug

Cannot send files or images

Bug

Automatic responses not synchronized

Bug

Messages not always sent

Bug

Notifications not working

Bug

App freezes and does not load

Bug

Notifications not arriving on time

Bug

Messages not loading

Bug

App errors are getting worse

Bug

App closes when starting session

Bug

Conversations not updating correctly

Bug

Cannot log in, incorrect email/password error

Bug

Messages from WhatsApp not arriving

Bug

Cannot load images sent by client

Bug

Pre-saved responses not loading

Bug

Pre-saved responses not synchronized with web

Bug

App does not update or function

Bug

Slow to scroll conversations

Bug

Audio messages not sending

Bug

Messages replicate on other leads

Bug

Repetition of messages

Bug

Messages not sending

Bug

Messages not loading correctly

Bug

Report and Summary tabs do not work

Bug

Need one login for each tab

Bug

Cannot see active clients of other team members

Bug

App does not function at all

Bug

Cannot register

Bug

Cannot enter, cannot register

Bug

Audios not working

Bug
✨

Requested Features

6 requests

Option to delete messages

Feature

Improved calendar visualization for alerts

Feature

Ability to see all active clients

Feature

Integration with Messenger

Feature

Individual licenses

Feature

Option to modify notification sound

Feature

FAQ

What does Zenvia Converter do?

Zenvia Converter is a conversational platform designed to improve communication between companies and their customers. It integrates with various tools to enhance sales performance and customer experience, helping businesses optimize sales opportunities through conversations on channels like WhatsApp, Instagram, and Facebook Messenger.

What are the main features of Zenvia Converter?

Key features include the automation of first contact and quick replies, a shared inbox for team collaboration, automatic distribution of contacts to sales teams, and integration with dozens of sales channels through APIs. It also offers performance reports and dashboards to manage customers and improve sales team routines.

Is Zenvia Converter free to use?

The provided information indicates that the app has no in-app purchases and no ads, suggesting a freemium model. This typically means there is a free tier with basic functionalities and potentially paid tiers for advanced features or higher usage limits.

What channels does Zenvia Converter support?

The platform provides compatibility with the main communication channels used by customers. Specifically, it supports WhatsApp, Facebook Messenger, and Instagram, allowing businesses to manage conversations across these popular platforms.

How can Zenvia Converter help my business?

It can help your business increase sales by offering a better customer experience with agile interactions. By managing customers and improving your sales team's routine through performance reports and dashboards, it aims to optimize sales opportunities and boost overall sales performance.