Zenvia Converter vs Botmaker
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Zenvia Converter
This platform facilitates customer communication and integrates with various tools to enhance sales performance and customer experience. It helps businesses optimize sales opportunities through conversations on multiple channels like WhatsApp, Instagram, and Facebook Messenger.
- Multichannel communication
- Sales performance optimization
- Customer experience enhancement
- Automation of first contact
- Shared inbox
- Contact distribution
- API integrations
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Zenvia Converter is a conversational platform that enables communication between customers and companies and enables integration with various tools, providing improvements on sales performance and a better customer experience. It is Zenvia's Sales Engagement solution that helps small and medium-sized businesses measure, optimize and convert sales opportunities through conversations on multiple channels such as WhatsApp, Instagram and Facebook Messenger. Increase your sales, offering a better experience for the client, with agility in the interaction. Manage your customers and improve the routine of your sales team through performance reports and dashboards. It provides compatibility with the main channels: WhatsApp, Facebook Messenger and Instagram. Main features: - Automation of first contact and quick replies. - Shared inbox - Automatic distribution of contacts to sales teams - Integration with dozens of sales channels through APIs
Botmaker
Manage customer conversations and respond in real-time from your smartphone. This platform integrates with multiple communication channels to streamline sales and customer service.
- Real-time chat response
- Manage conversations
- Multi-channel integration
- Customer service automation
- Sales automation
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Access all the conversations with your users and respond online anywhere, anytime. With the Botmaker App you will see the conversations with the bot and all live chats, with the ability to respond in real time. Your customer service agents will be able to respond directly from their smartphone. Now you can manage Botmaker from the palm of your hand. About Botmaker Founded in 2016, Botmaker is a sales and customer service automation platform. We are WhatsApp Official Solution Provider and Messenger Partner. With artificial intelligence and machine learning, the platform allows you to understand and anticipate your customers needs and requests. Available Channels The Botmaker platform can be integrated with voice or text channels, such as: WhatsApp, Facebook Messenger, Web Sites, Twitter, Skype, SMS, Alexa, Google Assistant, Telegram, Google RCS and others. WhatsApp Official Solution Provider Botmaker is WhatsApp Official Solution Provider.
Screenshots
Verdict
The clearest difference is rating: Zenvia Converter at 4.6 against Botmaker's 4.2. Zenvia Converter also leads on ratings volume (29 vs 5). Botmaker's advantage is monetization model (free vs freemium) and review sentiment (27% vs 16%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Zenvia Converter holds the better App Store score, 4.6 against 4.2. That said, the two scores are not equally well evidenced: Zenvia Converter has 29 ratings behind it against 5, so its average is the more settled of the two. Written reviews complicate that: 16% of Zenvia Converter's written reviews are positive against 27% of Botmaker's, so the app with the better star average is not the one people write more warmly about.
Zenvia Converter ships an update every 3 weeks, Botmaker fortnightly. The most recent releases landed on October 11, 2026 and October 16, 2026 respectively.
| Parameter | Zenvia Converter | Botmaker |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (29 ratings) — better | 4.2 (5 ratings) |
| Positive reviews | 16.0% of reviews | 26.7% of reviews — better |
| Number of ratings | 29 — better | 5 |
| Update frequency | Every 3 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 14.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 136 MB | 74 MB |
| Age rating | 4+ | 4+ |
| Developer | Zenvia Mobile Servicos Digitais SA | Botmaker |
Customer experience
Zenvia Converter
Botmaker
Bugs and requests
Zenvia Converter
Reported bugs
40 issues- App not working
- App slow and freezes
- App is horrible, slow, and prehistoric
- App keeps loading without option to enter email
- App cannot be opened
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- New update makes app not work
- Messages not sending on iPhone
- Fewer features on iPhone
- App closes by itself, messages disappear
- App closes when selecting a conversation
- Contact search/filter not working
- Cannot send files or images
- Automatic responses not synchronized
- Messages not always sent
- Notifications not working
- App freezes and does not load
- Notifications not arriving on time
- Messages not loading
- App errors are getting worse
- App closes when starting session
- Conversations not updating correctly
- Cannot log in, incorrect email/password error
- Messages from WhatsApp not arriving
- Cannot load images sent by client
- Pre-saved responses not loading
- Pre-saved responses not synchronized with web
- App does not update or function
- Slow to scroll conversations
- Audio messages not sending
- Messages replicate on other leads
- Repetition of messages
- Messages not sending
- Messages not loading correctly
- Report and Summary tabs do not work
- Need one login for each tab
- Cannot see active clients of other team members
- App does not function at all
- Cannot register
- Cannot enter, cannot register
- Audios not working
Requested features
6 requests- Option to delete messages
- Improved calendar visualization for alerts
- Ability to see all active clients
- Integration with Messenger
- Individual licenses
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- Option to modify notification sound
Botmaker
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Zenvia Converter
No in-app purchases
Botmaker
No in-app purchases
