Software suggestion
Would like to see an option to apply a 4 digit PIN for each camera as an added security feature.
Current issues:
8 September 2026.
1. Connecting to live chat fails a lot.
2. Accessing local videos. Tap on camera in live view. Then select local. No recordings are displayed.
3. Go to main menu where all your cameras are. Tap on events. There are descriptions of events but unable to access the recordings when you tap on the event.
4. Tap on calendar and select a date. No recordings are being displayed.
5. Workaround for connecting to your cameras is to disable your VPN.
6. No two factor authentication & no PIN protection to stop hackers from accessing your cameras.
Current issues:
8 September 2026.
1. Connecting to live chat fails a lot.
2. Accessing local videos. Tap on camera in live view. Then select local. No recordings are displayed.
3. Go to main menu where all your cameras are. Tap on events. There are descriptions of events but unable to access the recordings when you tap on the event.
4. Tap on calendar and select a date. No recordings are being displayed.
5. Workaround for connecting to your cameras is to disable your VPN.
6. No two factor authentication & no PIN protection to stop hackers from accessing your cameras.
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Отзыв
Ужасное приложение как и сами товары.
Glitch ridden
I bought the BOTSLAB G300H Plus dashcam. Set up, bonding and pairing with my 17e iPhone has been terrible due to this App’s know errors and issues. You must use this App to even use the dashcam. The App isn’t ready at this point. Avoid until they fix it.
Everything worked
Now my motion section doesn’t work.
Solar panel
IP66
More hassle than its worth
Bought two window security cameras, set them up with no issues 5days ago, but last 3 days the front window camera kept disconnecting from the wifi, i discovered yesterday that both had stopped and now struggling to get wither of them to connect to my wifi. Spent more time speaking to customer services to try rectify the situation than enjoying the cameras. Disappointing 5 days in. I’ve now been told to delete the app and start from scratch.
Video quality has been getting poorer i’ve noticed, unsure why, very glitchy at times too. Things started off well, nice clear images etc but that lasted 2 days.
Video quality has been getting poorer i’ve noticed, unsure why, very glitchy at times too. Things started off well, nice clear images etc but that lasted 2 days.
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好评
非常结实的摄像头，用了好多年了
APP Doesn’t Open
I just got this 3 days ago and it’s been so frustrating to say the least.
App doesn’t open just stays in the same opening green screen with Botslab logo.
When it detected movement or people I would go to open the app and nothing.
When it actually does open it work it’s great.
App doesn’t open just stays in the same opening green screen with Botslab logo.
When it detected movement or people I would go to open the app and nothing.
When it actually does open it work it’s great.
Вопрос к разработчику.
Уважаемые разработчики. Почему когда отключают интернет камера перестает писать на карту памяти? Покупалась для автономности для записи 24/7. Но как интернет отключают в этом интервале записи нет, облако не подключала.
质量第一品牌企业
非常好用！
Поищите другого производителя
Советую не связываться с этим производителем и не тратить просто так свои деньги! Камера или приложение постоянно теряет связь, и проблема точно не связана с интернетом. Прошивка стоит самая последняя, приложение обновлено и все равно постоянные проблемы с подключением. От поддержки толку нет.
App Update
I have been having issues ever since installing the latest app update. The camera triggers to record “ghost” vids even when turned off. I was told to reformat the SD card, which I did. It still does it. It also has been turning itself off in the middle of the night when I want it on.
MORE TONES
please give us more tones or at least let us upload our own
造型很好，使用体验也不错
造型很好看，放在家里不突兀，使用感受也很好，画面清晰，回转顺畅
好产品
好的生活需要它
5-Star service from Kelly!
The 24/7 customer support team is outstanding, with special recognition to Kelly. She was incredibly helpful in guiding me through the app setup and camera functionality. I am highly impressed by Kelly's professionalism, dedication, and responsible attitude. Thank you, Kelly!
摄像头好用
清晰可对话
Kundensupport ist spitze!
Ich bin mit dem Kundensupport von Botslab sehr zufrieden. Besonders hervorheben möchte ich Kelly vom Support-Team. Sie hat sofort auf mein Anliegen reagiert und sich direkt um mein Problem gekümmert.
Bei meiner Kamera lag ein Defekt vor. Kelly hat den Fehler ohne lange Rückfragen oder Diskussionen anerkannt und umgehend für Ersatz gesorgt. Der gesamte Ablauf war schnell, unkompliziert und äußerst kundenfreundlich.
So stellt man sich einen guten Kundenservice vor: kompetent, freundlich und lösungsorientiert. Vielen Dank an Kelly für die hervorragende Unterstützung – ein wirklich erstklassiger Support!
Bei meiner Kamera lag ein Defekt vor. Kelly hat den Fehler ohne lange Rückfragen oder Diskussionen anerkannt und umgehend für Ersatz gesorgt. Der gesamte Ablauf war schnell, unkompliziert und äußerst kundenfreundlich.
So stellt man sich einen guten Kundenservice vor: kompetent, freundlich und lösungsorientiert. Vielen Dank an Kelly für die hervorragende Unterstützung – ein wirklich erstklassiger Support!
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Broken mount on my camera
I went to the chat on the Botslab and let them know I broke mount on my camera they had me send them pictures and told me they would send me a new one right away they were quick easy to talk to and it was a great experience I would recommend their customer service for these camera cameras
超级好用
支持国产，非常好用。缺点是不能一直记录，不能回看。
