Useless app!
Menus are NOT the same as their website…just 1-2 selections for sandwiches, melts, etc (except salads, those they have several choices).
Don’t bother with this one. I downloaded today and now deleting it!
Don’t bother with this one. I downloaded today and now deleting it!
Fresh ingredients good value and fast service
One of my favorite places to go is if I need bread or something to bite into for a sandwich or pizza. Everything is great at this location. The staff at all levels are just amazing.
3 fixes
It would be better if I could see the person’s name with the sandwich when ordering online.
It would be better if I could look up a past order and edit it to create a new order, rather than entering all the information again.
It would be better if on a past order, when one thing is out of stock, it doesn’t prevent me from being able to order the rest of the whole order.
It would be better if I could look up a past order and edit it to create a new order, rather than entering all the information again.
It would be better if on a past order, when one thing is out of stock, it doesn’t prevent me from being able to order the rest of the whole order.
Show more
No Apple Pay?
App is easy. No Apple Pay though.
Amateur hour
This app feels like it was built by an offshore team that’s never used an app to order food before. Maybe pay your developers a living wage so they can get fast food delivered via their phone from time to time.
Exceptional
Just finished eating the Cobb salad from the Fremont Ca store. Ordered on line and pu in store. Also got the pepperoni sausage pizza. Everything was outstanding. One of the best salads I’ve had. Pizza was terrific too. Very impressed. Will definitely go back
Service fee to order
I won’t order from here because of service fee. My combo is already $15 no reason to keep adding fees and surcharges.
App won't let me login or create new account
Months later, still the same: Got a new phone and the app won't let me login. When I try to reset my password, it says I can't. When I try to create a new account, it says the email is used. When I try to contact someone, they ignore me.
I guess they just don't want my business. I'm happy to oblige.
I guess they just don't want my business. I'm happy to oblige.
Show more
Non intuitive cumbersome app
The app is not at all intuitive. The button says “buy now” when it means “add to basket”. There is also no way to update payment methods w/o having an order in place. Add to that, if you’ve started an order there is no way to add rewards. Please fix this and make it more user friendly.
Exceptional Service- Vacaville
The Vacaville store was amazing. I was an hour late for a pickup and Malia offered a solution that I didn’t expect. I really appreciate her care and concern about our health safety as customers. It’s not often you see great customer care and it’s not often that I write reviews..but I had to in this case..feeling well cared for. Great job Vacaville, Boudin for having associates that look out for your customers like Malia! You have a long time customer now because of her service!! Thank you Malia for your care and doing what was right and not settling with what was easy!!
Show more
Almost perfect
This app works well for me. I even had them make a change to it because their patty melts did not have an option to withhold onions. They fixed that issue pretty quickly and made me happy. I haven’t been able to figure out where your favorite orders that I have saved go though so it’s not as intuitive as I would like. Also I would like to see an Apple Pay option added to the app. Other than that it’s pretty good and a fast way to order and pickup food. The delivery part is a little off though as it always defaults to handing the order to someone and there is no way to change this.
Show more
Best sourdough anywhere
I love fresh sourdough that I get at Boudin. My favorite sandwich is the BLTA (BLT with Avocado). The sourdough toasts up super crunchy. I tried an over priced cookie and found it just ok. Save you dessert cravings Fr somewhere else.
Horrible app
The app is clunky and outdated. I can not associate a recent purchase from my receipt with this app. I ordered at the kiosk, and it didn’t recognize my account through my phone number. It also required my email address, which is ridiculous when only a phone number should be needed. So I printed the receipt, thinking I could associate it with the app to earn points. I discovered this isn’t possible. Terrible user experience.
Show more
App won't let me login or create new account
Got a new phone and the app won't let me login. When I try to reset my password, it says I can't. When I try to create a new account, it says the email is used. When I try to contact someone, they ignore me.
I guess they just don't want my business. I'm happy to oblige.
I guess they just don't want my business. I'm happy to oblige.
Easy ordering except
Adding items to your cart is straightforward, but the payment process is cumbersome. The site lacks Apple Pay support and prohibits pasting credit card numbers.
Can't login, no one will help
Got a new phone and the app won't let me login. Won't let me request a new password. And won't let me create a new account. No one will help when I email from their own site to request help. They've just lost my business.
Won't let me login
New phone, trying to login. Password doesn't work so I do the Forgot password. App says my email is invalid. So I try to create a new account. App says my email already has an account. Apparently Boudin doesn't want me using their app. Or as a customer.
Launch crash
Not sure what happened here but I’m getting a launch crash. Even after deleting and reinstalling it’s crashing immediately.
Cannot redeem rewards in the app
The app works well would just like for the ability to redeem rewards, it always says it’s not able to do it even when i have rewards available.
Boudin online order
Order took over an hour & a half to be delivered. Soup was cold & bland. Terribly disappointed.
