App Hasn’t Been Updated in Years
Same workouts each time
Could be 5 stars
Update needed
Update - turned on Bluetooth in app setting under general settings. Works like a charm. Great workouts!!!
Like it but it could be better
Response from developer
Hey JChimy - stoked to hear you're enjoying the app and the machine altogether and we appreciate your feedback! We're always looking to improve so we will be sure to pass this along to our app development team! Keep up the great work. -Bowflex Team
Love the machine, but could be better
Response from developer
Hey jcm4425 - more than happy to hear you're loving your machine so far! We appreciate your feedback as our customer's success is very important to us. Please feel free to send over an email to our app support team for any questions on those resistance levels. Their email is appsupport@nautilus.com. Thank you! -Bowflex Team
Need iPad app
Need an update
When are you all gonna push an update with updated workouts. Obviously you can do more with the machine why not add more workouts so we can add them when we create our own workout. Last update version is over a year old. Dont just take our money and not keep us the users hungry for more. Also with the added exercises you need to give us the user the ability to add whatever workout we want to any block we choose to. For instance of i wanted to do chest press followed by flys and chest press again i should have the ability to customize my work out to my liking based off of what body parts “I” want to work out!!
Response from developer
Hey there - we appreciate your feedback and thank you for being a customer! We will be sure to pass this along to our app development as we're always looking to improve. Keep up the great work! -Bowflex Team
IPad Compatibility
Response from developer
Hey there - happy to hear you're enjoying your HVT and the HVT app is available for Apple devices like the iPad! If you're having trouble with that, please feel free to send an email over to our app support team. Their email is appsupport@nautilus.com. We look forward to it and keep up the great work! -Bowflex Team
Needs accurate stop AND start times
Once my workouts are synced, it thinks I worked out twice as long. I’ve had to stop syncing the Bowflex data and use a different app.
Response from developer
Thank you for being a customer and for your review atomicleda! We're sorry to hear about any trouble getting the different data to align and match up! Please fire up the HVT app, navigate to the HVT app settings, and then use the "Send us an email" option. That will go directly to our App Team and they reply within 1-2 business days. After doing so, and in the meantime, we might also check within Apple Health to see if there is any option to toggle what certain data you've imported represents. Wish you all the best! - Bowflex Team
Need iPad compatible app
Response from developer
Hello oakleytiger, thank you very much for being a customer and for your feedback! Regarding additional iOS support, we have not heard anything specific in that regard here, but we're happy to get you any information we can! With that in mind, I'd recommend reaching out to App Team directly. To do so, launch the HVT app, navigate to the Settings, and then use the "Send us an email" option. That goes directly to our App Team and they reply within 1-2 business days. Thanks for your business and good luck on your fitness journey! - Bowflex Team
Great product but read before you buy
Response from developer
Hello Trodeezy, we're sorry for any confusion! We're always happy to answer questions about the HVT and HVT+ options when asked and we're always happy to provide information regarding the HVT app and HVT+ tablet bundle! Most of our apps are specifically designed with a 1 user / 1 app setup in mind. I definitely wouldn't give my own phone away to someone else so they could use it to do their workouts for example. That's why the HVT app is free and available for anyone. If you have more than one user, each user can install a free copy of the app on their own device and use it themselves. The tablet bundled with the HVT+ option is a Samsung tablet. It is not unique to us; however, that tablet was specifically chosen as it allows you to set up multiple user profiles on the tablet itself. By switching between tablet user profiles, each person can have their own separate instance of the app all on the same tablet and share a single device. I know you're saying that we don't help, but we're more than happy to do so. We would love the opportunity to help you set up multiple users on the same tablet so if you would like some assistance with this, please give us a call at 800-605-3369, Monday through Friday, 6 AM to 5 PM Pacific so we can ensure you have correct information and help you move forward with things. Have a great rest of your week! - Bowflex Team
Crashing since ios12
Response from developer
Hello oldsnwbrdr, sorry to hear about the crashing! I have not heard of other instances of this yet, but we're happy to help! If you can, launch the app, navigate to the Settings, and use the "Send us an email" option. If the app is not functioning well enough for this, though, you can also email that information to AppSupport@Nautilus.com. The option within the app includes information on your current version which can be very helpful though. When emailing, I'd recommend including a brief description of the issue, information on your specific device and iOS version, and any observations you might have made such as it always crashing when attempting to do do a specific thing for example. Our App Team will reply back to you directly within 1-2 business days and we're glad to be of assistance. Wish you all the best and have a great 2019! - Clayton, Bowflex Team
The app lacks adaptability to user preferences.
Love the machine. Hate the app.
Response from developer
Hey Alkat0, we're sorry to hear about any trouble and happy to help! Someone just mentioned a very similar issue with the SelectTech app so I'm not certain what suddenly changed, but I'll make sure and let our App Team know that it also appears to be affecting the HVT and Max Trainer apps. With that in mind, I would recommend doubling-up on this and also adding your specific product info/setup in to the mix. To do so and when you have a chance, please feel free to launch the app, navigate to the Settings, and then use the "Send us an email" option. That will go directly to our App Team and things like this are tracked so we can implement fixes in future updates. Sorry again for those workouts showing up as starting at the end time of the exercising, but just in general, I wish you all the best and happy holidays! - Clayton, Bowflex Team
Only one user per app
Response from developer
Hello Bmyersjr, the Samsung tablet bundled with our HVT+ option supports multiple user profiles on the tablet itself. You can create a user profile for each user and, by toggling between the profiles on the tablet, each person would have their own separate instance of the HVT app on the same device. In short, the tablet that comes with the HVT+ was specifically chosen as it allows multiple users to use the same device with their HVT. Should you be unsure of anything else, though, please feel free to reach out to us directly so we can make sure you have and spread correct information. Thanks for being a customer and have a great week! - Clayton, Bowflex Team
Previous owners information
Response from developer
Hey Monti blonde, uninstall the app and then edit the user profiles on the HVT using page 41 of the manual below. https://download.nautilus.com/supportdocs/AM_OM/Bowflex/BFX.HVT.AM.OM.WARR.EN.pdf Once you've erased the workouts from the User Profiles, re-download the app and try syncing again. If you still get old workout data, give us a call at 800-605-3369 for more help! - Clayton, Bowflex Team
Bluetooth connectivity
Response from developer
Hey Jean, thank you very much for the feedback! I went ahead and forwarded your suggestion to see if we can at least get something like the ability to auto-play through an entire routine even without the HVT itself. I'd like to think something like this wouldn't be too involved to add-in, but the only real thing I can think of in the meantime is (unfortunately) lugging the HVT training guide/booklet around with you. It's not as convenient as the app, but it definitely doesn't require Bluetooth! Jokes aside, thanks for the review, stay tuned for future updates to the app, and have a great weekend! - Clayton, Bowflex Team
Garbage update
Videos don’t load
Response from developer
Hello - That is an excellent suggestion! I have submitted a request to get those URLs for you and to have those videos posted on our site so you don't have to use the app to see the exercises. I'll come back and let you know when I have the requested information. - Joanne, Bowflex Team
