Bozzuto Resident Experience User Reviews

What users say

Top reviews

Tenant

Awful from login all the way through

Ehhh

App is decent nothing special, but it could just be the crew at steelworks in Atlanta, 1220 mecaslin st nw atl ga. There awful and don’t come to fix anything unless I go to the front but there saying it’s not in app even tho I am seeing it when I go to check. So could just be them.

Maintenance request

Easy to find/complete/submit.

Maintenance appliance

Maintenance request was easy to use

Functional but could use QoL

UI is not the most aesthetic. Would be nice to be able to edit maintenance tickets after submitting. Could be nice to have users submit community events on the calendar.

I came home to bubbles all over the floor again

Not fixed

Just another app that won't get updated

You know when you have to check yes to remember me every single time but it clearly never does?
So it's another like that, and then I was actually just logged out for inactivity, though I was actively active.

Buggy

Fix bugs

Profile Issues

The app is automatically signed me up with someone else’s account. I cannot use the features because of this conflict

Lackluster

One time password is stuck and asks for a new code at every log in. The payment systems does not work either.

Better than my last apartments app

Solid

Good for basics

But the website is where you renew the lease. The community announcements are three years stale. Otherwise it does a lot good things that matter but it needs a rehab

Terrible login experience

Every single time you login, it shows the exact same notification as if it’s your first time seeing it telling you that their new login system is better than ever, and that passwords are gone and that you only need one time passcodes or signing in with Google or whatever. The one time passcode worked fine, but signing in with Google is overly cumbersome, and most importantly, the app logs you out every single time you use it. It’s infuriating. And as soon as you login, you get the exact same useless announcement / welcome message that you can’t dismiss permanently. It will always keep reappearing every single time you reopen the app.

Otherwise, navigation is just a bit clunky, and the community bullet feature is pretty lacking.
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Easy to navigate

User-friendly app. Everything I need is up front

Detailed and easy to use

I was surprised how easy the app was to navigate and how detailed the items were.

Can’t even log in

I have an active account, I can successfully log in via email through the Bozzuto website, but whenever I try to log into the app it says there is no active account associated with my email.

Too many dropdown menu items.

Give us a little more flexibility

Same hassle like we do from browser to pay rent . App doesnt help

Every click prompts as message bar from bottom. Not much integration support with the browser

Easy to use and access

Site is very easy to navigate

Tom

Management has always been pleasant, prompt, and attentive to our needs.