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ASSA ABLOY ACCENTRA™

ASSA ABLOY ACCENTRA™

by AssaAbloy

1.5K ratings
29 reviews
🌟 Lifestyle
Free

Details

  • Released
  • Updated
  • December 19, 2020
  • September 18, 2026

Features

Background Location Access

Developer

AssaAbloy
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About

Transform your smartphone into a digital key for your apartment and building amenities. Manage access for guests with PIN codes and track entry. Enjoy seamless and secure mobile entry to your multi-family residence.

✓Mobile phone as digital key
✓Access to residence and common areas
✓Resident managed access
✓Issue one-time PIN codes
✓Track third-party access
Show original description

What users say

Summarized from real user reviews of ASSA ABLOY ACCENTRA™. Based on 1.5K reviews and a 4.8/5 average, it highlights the 2 positives and 5 negatives reviewers mention most about this Lifestyle app.

Positive things

  • 💡One-click unlock
  • 🚀Quick and easy syncing of credentials

Negative things

  • 🔒Unreliable door unlocking
  • 🔑Constant need to log in
  • ⏱️Slow app performance
  • 🤖Inconsistent functionality
  • 📱Incompatible with iOS devices
See all reviews

What's New in ASSA ABLOY ACCENTRA™

1.17.3

September 18, 2026

Bug fixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

Awful

This is just awful. It’s amazing that this company managed to swindle landlords into using them. This app is like using dial up again. Some advice to the developers…have you heard of Latch? Maybe use it for some inspiration to step into this decade.
cougardentcougardent

give us back physical keys

Incredibly frustrating not only to setup, but to use as well. Website/app does not send emails when needed and cannot work effectively when needed. Please let us have our physical key back, angry my apartment adopted this.
Jjk2345Jjk2345

How does this app have 4.8/5 stars?

Genuinely the worst app I have ever used. I can never let people inside my apartment complex.
ChelsealfiedlerChelsealfiedler

Not Functional

The actual scanning mode which I imagine is the default use case hasn’t worked for months. Mostly just open Apple wallet for some reason and immediately fails. The only other option at my complex is to use their remote or RMA option but that requires a login every single time you open the app and even that execution path is stupidly slow. The UI keeps changing but somehow is getting uglier and less functional.
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AnotherTakenTryAgainAnotherTakenTryAgain

Difficult getting started

So slow in sending a code when you try to get started. Unworkable
TheOfficeIsFunnyTheOfficeIsFunny
See 24 more reviews

Developer apps

ASSA ABLOY AUDIO RESOURCE
ASSA ABLOY AUDIO RESOURCE

by AssaAbloy

🔍 Reference
Free
ASSA ABLOY Customer Support
ASSA ABLOY Customer Support

by AssaAbloy

💼 Business

(20)

Free
Yale Look
Yale Look

by AssaAbloy

🔧 Utilities

(4)

Free
Yale Secure
Yale Secure

For iM1 models only

🔧 Utilities

(297)

Free
ASSA ABLOY Events
ASSA ABLOY Events

by SARGENT MANUFACTURING COMPANY

💼 Business
Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Locks randomly stop working

Bug

Credential updater not functioning properly

Bug

App getting stuck on loading screens

Bug
✨

Requested Features

3 requests

Apple Watch support

Feature

Wallet integration for quick access

Feature

Seamless mode to avoid repeated logins

Feature

FAQ

What does the ASSA ABLOY ACCENTRA™ app do?

The app allows residents to use their mobile phone as a digital key to access their apartment and common areas within their multi-family property. It provides convenient and secure mobile entry without the need for physical keys.

How can I manage access for guests?

The app features Resident Managed Access™, enabling you to grant, manage, and track third-party access to your premises. You can also issue one-time PIN codes for temporary access for visitors or service providers.

Is the app free to use?

Based on the provided information, the app itself is free to download and use. The access control system is implemented by the property management, and residents can utilize the app without direct cost.

What devices are compatible with the app?

Device compatibility information can be found on the official ASSA ABLOY ACCENTRA™ website. You can visit https://www.accentra-assaabloy.com/en/commercial-locks-products/access-control/accentra_compatibility for detailed compatibility details.

What are the benefits of using this app for my apartment?

The primary benefit is enhanced convenience and security. You can eliminate the need for physical keys, easily grant temporary access to guests, and have a record of who has accessed your property.