BrainHealth® User Reviews

BrainHealth®
BrainHealth®
University of Texas at Dallas

Customer Experience

Positive experience41.2% of reviews
Neutral29.4% of reviews
Negative experience29.4% of reviews

~ Based on 17 written reviews from the US App Store.

Is BrainHealth® Safe?

BrainHealth® appears mostly safe based on user ratings. AppsHunter Safety Score for BrainHealth® is 73/100.

This assessment is based on 37 user ratings, with an App Store average of 3.7/5.

Safety Analysis

62.2% of ratings point to a safe experience
13.5% of ratings suggest some concerns
24.3% of ratings point to a risky experience

~ Based on 37 App Store ratings for BrainHealth®.

Is BrainHealth® Legit?

BrainHealth® appears to be a legitimate app. AppsHunter Legitimacy Score for BrainHealth® is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Attempted to use, now feel like I lost the plot

Set up account and password. Saved info to apple passwords. Used apple passwords to use app. Got unable to access message. Deleted app.

Great program, glitchy app

Parts of the app are still glitchy. When you watch a resource the app ask a few survey questions and keeps looping through the same question.

App struggles

I’m having issues with the app. It won’t scroll down after I type my summary paragraph. So I can’t submit my answer. And I really want to!

Very Glitchy

I just started the Brain Health journey but may not be able to continue. I have just attempted to take the first Sleep assessment about 5 times but the app glitches and takes me back to the 'begin assessment' page over and over before I can complete the assessment. Then it does not save any progress I made so each question has to be answered repeatedly. It has taken multiple attempts to get through almost every thing in the app so far due to similar glitches. I'd love for this to work but currently, it's too glitchy!
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Can’t write in the Reasoning Section

I’m doing the assessment and the written paragraph section won’t allow me to see what I am writing after 4 lines. I cannot complete the section because it won’t allow me to click anything. The keyboard won’t get out of the way.

App is not working

App shuts down

Response from developer

We are sorry to hear you're experiencing this issue. Please reach out to us at support@thebrainhealthproject.org with any details you can share—we’re here to help and will do our best to help you get it sorted quickly.

Bug report

I just updated the app and now it is stuck in an endless loop of logging in. I’m using Face ID. It seems to login but then cycles right back to the login screen over and over again. I’m using an iPhone 14 with iOS 18.4.1. Otherwise I really like the app.

Response from developer

Thank you for your feedback! We're aware of the Face ID login issue and have a fix on the way soon. We really appreciate your patience—and we're glad to hear you're enjoying the app otherwise! If you haven’t already, feel free to reach out to support@thebrainhealthproject.org for help navigating this issue in the meantime and we'll be happy to provide interim solutions.

Everyone that has a brain needs this app!

We are all on our phones all the time. Having an app that strengthens our brain is so important!

Response from developer

We're so glad to hear you're enjoying the app! Thank you for your feedback and for being a part of The BrainHealth® Project!

Not for Mobile?

I downloaded the app, thinking it might allow me to more consistently participate, but it's almost like it's not meant for mobile (although it says that it is) : the screen displays very poorly, with little gray boxes where buttons should be, making navigation a guessing game, really. Good brain exercise, I guess, trying to figure out how to use the app! Big supporter of the BrainHealth project, still - just going to continue to be a sporadic participant until the app is usable.
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Response from developer

We’re sorry to hear you had trouble with the app on our earliest versions. Since then, we've released many updates, and we hope our recent improvements have made things better. If you're still experiencing any issues, please reach out to us at support@thebrainhealthproject.org—we’re happy to help and get things sorted for you!

This app is so frustrating!

At the recommendation of coach, I’m repeating the program after a stressful period.
I can’t mark anything is not being incomplete so that I know where to pick up next time. I got stuck in some sort of screen that wanted me to send some thing and there was no way to get out of it, so I had to close the app and start over again and when I did that I had to start at the very beginning of that section and click complete complete complete complete to get to where I was.
I do like the revised program much better. It’s much more clear and easy to understand, but I think the app still needs some work to be a little more user-friendly.
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Response from developer

We’re sorry to hear you had trouble with the app on our earliest versions. Since then, we've released many updates, and we hope our recent improvements have made things better. If you're still experiencing any issues, please reach out to us at support@thebrainhealthproject.org—we’re happy to help and get things sorted for you!

I love the program but apps is extremely buggy

First things first, this is a wonderful program that UT has put together and their web portal version of the tool is excellent! This app however is very buggy and I must continually close the app and reopen it because I’m dead-ended in a place I can’t get out of, or it’s inaccurately reporting my statistics, or the formatting of the screen has gone haywire and I can’t read it, or the buttons don’t activate anything, etc. If you are a part of this study group I suggest you use the web portal, it is far better at this point until they work out the bugs. The app has potential, but it’s not functional in its current state.
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Response from developer

We’re sorry to hear you had trouble with the app on our earliest versions. Since then, we've released many updates, and we hope our recent improvements have made things better. If you're still experiencing any issues, please reach out to us at support@thebrainhealthproject.org—we’re happy to help and get things sorted for you!

New Way of Thinking

This app is very intuitive. I do enjoy the short explanation videos. I’m looking forward to setting time aside to use the app on a daily basis.

Response from developer

We're so glad to hear you're enjoying the app! Thank you for your feedback and for being a part of The BrainHealth® Project!

The app and new training is great

I have enjoyed participating in The BrainHealth Project research study. I have learned a lot of good information about how to stay sharp and healthy mentally. The new app and the new training videos are great. I’m just starting to watch the new material.

Response from developer

We're so glad to hear you're enjoying the app! Thank you for your feedback and for being a part of The BrainHealth® Project!

Practical, easy and fun

I’m interested in keeping my brain fit, and I love the BrainHealth app’s practical tips that are easy to try and backed by science. The animation is fresh and engaging too!

Response from developer

We're so glad to hear you're enjoying the app! Thank you for your feedback and for being a part of The BrainHealth® Project!

Everyone needs the BrainHealth app!

I love having an assessment to measure my brain health and track my progress. The training is different than anything else out there and the strategies really improve my daily life! Highly recommend!

Response from developer

We're so glad to hear you're enjoying the app! Thank you for your feedback and for being a part of The BrainHealth® Project!

Exceptional journey to brain health

It’s like having a brain science-nerd friend to help with a brain fitness

Response from developer

We're so glad to hear you're enjoying the app! Thank you for your feedback and for being a part of The BrainHealth® Project!

2020 SE Screen Issues

I am unable to progress through my BrainHealth index as I cannot reach the “next” button when I complete the tasks after reading the essay. I’ve tried swiping, scrolling, and everything else but when the timer is up I can’t hit next.

Response from developer

Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you've experienced. To ensure you can access your BrainHealth Index without further issues, we recommend updating to the latest version of our software, as this often resolves the problem. Please reach out to us at Support@thebrainhealthproject.org with your username and any additional details about the difficulties if the problem persists. We are eager to assist you in resolving this matter promptly. Your satisfaction and well-being are our top priorities, and we appreciate your patience and support as we work to improve your experience. Thank you for being a part of the BrainHealth community.