Free

Details

  • Released
  • Updated
  • July 10, 2019
  • July 24, 2023

Features

BrandBot screenshot #1 for iPhone
BrandBot screenshot #2 for iPhone
iphone
ipad
🖼️Get Icon
Icons↘︎

About

Communicate with customers via your business number from your mobile device. Respond to conversations, manage your team's shared inbox, and stay connected on the go. Maintain a professional image by separating business and personal communications.

Respond to customer conversations
Text from your business number
Shared team inbox
Syncs with web experience
Professional communication
Show original description

What's New in BrandBot

2.0.18

July 24, 2023

- Bug fixes. - Improvements. - Supporting a new login. This is a mandatory update. Please update the app

More

User reviews

Frustrated & Disappointed

Notifications don’t work. I have missed multiple texts from customers because of that flaw and lost business as a result. Text box doesn’t expand to show your entire message, so I’m forced to create my replies in other apps and copy/paste. For an app that’s supposed to allow me to be more responsive to my clients, losing time & money = FAIL. Try again, developers.
Show more

Text feature not working on my phone

I deleted the app and reinstalled it. Still not working.

Bring Notifications Back

The app was working great and after update, can get notifications when clients send text have to wait to get an email to see, where as before you can respond right away, please update the app to fix the notification issue

This app is a lifeline during the days of Covid

We (a front desk team of 5) have been able to stay in nearly constant contact with our clients while working, outside the studio, from 5 different homes. The ability to text clients into a main mailbox is huge. Zero balls dropped thus far but it would be great to have a mark unread function. We would, and do recommend BrandBot to any small business owner.
Show more

Does not work with iOS 14

Please update app ASAP.

FAQ

What is BrandBot?

BrandBot is a mobile application designed to help businesses manage customer conversations and texting from a dedicated business number. It allows users to read, reply to, and manage conversations on the go, ensuring prompt customer responses and a professional image.

Is BrandBot free to use?

Yes, BrandBot is available for free. The app itself does not have a cost associated with downloading or using its core features.

What devices does BrandBot support?

BrandBot is compatible with iPhone, iPad, and iPod devices. It is designed to provide a seamless experience across these Apple platforms.

How often is BrandBot updated?

The latest version of BrandBot is 2.0.18, and it was last updated on July 24, 2023. This indicates a relatively active development cycle for the application.

Can my team use BrandBot together?

Yes, BrandBot features a shared inbox that allows multiple team members to log in and respond to conversations. This facilitates collaboration and efficient management of customer interactions.

Does BrandBot sync with its web version?

Yes, BrandBot is synced with your web experience. This means that conversations started or managed on the web will be available on the mobile app, allowing you to pick up where you left off.

What is the age rating for BrandBot?

BrandBot has an age rating of 4+. This suggests that the content within the app is generally suitable for a wide audience, including younger users.

What are the main benefits of using BrandBot over a personal number?

Using BrandBot allows you to maintain a professional and cohesive customer experience by texting from a dedicated business number. It helps separate business communications from personal ones, enhancing your brand's image.