BrandBot User Reviews

Customer Experience

Positive experience22.2% of reviews
Neutral16.7% of reviews
Negative experience61.1% of reviews

~ Based on 18 written reviews from the US App Store.

Is BrandBot Safe?

BrandBot has mixed safety signals based on user ratings. AppsHunter Safety Score for BrandBot is 63/100.

This assessment is based on 33 user ratings, with an App Store average of 2.9/5.

Safety Analysis

39.4% of ratings point to a safe experience
15.2% of ratings suggest some concerns
45.5% of ratings point to a risky experience

~ Based on 33 App Store ratings for BrandBot.

Is BrandBot Legit?

BrandBot appears legitimate, with a few gaps. AppsHunter Legitimacy Score for BrandBot is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Frustrated & Disappointed

Notifications don’t work. I have missed multiple texts from customers because of that flaw and lost business as a result. Text box doesn’t expand to show your entire message, so I’m forced to create my replies in other apps and copy/paste. For an app that’s supposed to allow me to be more responsive to my clients, losing time & money = FAIL. Try again, developers.
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Text feature not working on my phone

I deleted the app and reinstalled it. Still not working.

Bring Notifications Back

The app was working great and after update, can get notifications when clients send text have to wait to get an email to see, where as before you can respond right away, please update the app to fix the notification issue

This app is a lifeline during the days of Covid

We (a front desk team of 5) have been able to stay in nearly constant contact with our clients while working, outside the studio, from 5 different homes. The ability to text clients into a main mailbox is huge. Zero balls dropped thus far but it would be great to have a mark unread function. We would, and do recommend BrandBot to any small business owner.
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Does not work with iOS 14

Please update app ASAP.

iOS Update 14.2 Stops Branbot in its Tracks

The app worked great until I had the update. It’s a fantastic communication app for my clients, well it was until I had the update. Now I have to cancel my subscription as it no longer works with the latest iOS 14.2 update. Hoping the Developers will catch wind of this and update it before they lose more customers.
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App doesn’t work

Can you please update the app so that it works. I haven’t been able to use mine in weeks.

Crashing

The app crashes every time I try to open it and I can’t open it with the chrome app. It’s really inconvenient for my work. I have been waiting and hoping for an update, but it still crashes. They need to make an update.

My app no longer works on updated iphone

Will the app be updated soon?

Need an update

The app doesn’t work if you update iOS. Please update on your end so the text function works on the phone.

Not compatible with iOS14

The app does not work with iOS14. Have informed BrandBot's tech team but have yet to resolve the issue.

Ios14

This app is not supported by ios14 making one major portion of this service worthless.

App not working

Every time I open it it closes

No longer working

The app has not been updated to work with the latest iOS and appears to not be regularly updated by the developers.

No longer works

The app no longer works with the new iPhone update.

Response from developer

We have just released a version that works with iOS13! Thank you so much for your patience!

GAME CHANGER.

Love. this. Thank you for getting it launched!! I am SO excited about it.

Yay—there’s an app for that!

So excited to see the app. This is huge.

First feature request: ability to clear notifications (i.e. Mark all messages as read). Thank you!

Finally

Finally a convenient way to keep in touch with my clients!