Loyalty points frozen
It was fine until I stopped receiving loyalty points since December. I have placed over 100 order since then but the points have frozen since then. Fake customer service, there is none. Just a robot that will tell you that you’ll get a response in a day but nothing. Tried contacting them multiple times.
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No support Team
I have made a complaint and requested a claim on October. I have tried to reach the team via the support chat (which states reply time of 1 day), I have tried emailing Elior (their parent company) and calling their offices. All without any success or human interaction/recognition.
Very useful
Easy to use
No longer supported
I’ve had the app for 7/8 months now, it was great to be fair. Since January it is not collecting my loyalty points or storing my past purchases, you cannot change milks or add any modifiers to the drinks. Keeps not loading properly. I’ve contacted support 5 times and not got any response. It seems like they’ve abandoned the app for some reason!
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Good service
Great service but the reward system doesn’t work.
Awful
It just doesn’t work! No matter how many times I delete it and download again all I get is the loading wheel and it never actually loads! So infuriating. Awful app. Useless. Doesn’t work.
Constantly Freezing
Over the past few months I have had to delete and re-load about 15 times. Many occasions just then get the spinning wheel from hell. When it works it’s fine but far too too inconsistent. Overall pretty rubbish.
Does it ever work?
So far ive tried various locations. Wifi etc and it never opens sometimes it stays at thesplash screen and something is going on behind it. As you poke the screen and it will kick the camera in. Mostly it just sits there doing nothing. You need the code from the store whixh means you have to be there to get it. Which defeats the point.
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Rubbish
The soo doesn’t work when you load it. Sort it out
Very simple
Thank you for having something like that. It’s really easy to use and safe in same time.
App does not work
Despite having internet both WiFi and phone the app would not work. Pointless
Useless
Doesn’t load. Just get spinning wheel
Practically useless for now
Loaded up yesterday. Opened the app today. ‘Update required’, directs you to App Store. Only to find its up to date. Open app.......eternal buffer symbol. Nice idea but dont work do it
Loved it!
Super easy user-interface and works effortlessly
Great app that is easy to use!
Great app that is easy to use. For someone like myself who has a lot of dietary requirements, the way you can personalise your dietary preferences is extremely helpful.
Steve
Love it
Scan & Go super convenient
This app allows users to skip check out lines in shops. That alone is worth 10 stars. It’s also a very good app in all other respects.
Great technology!
Really easy to use and provides great rewards too!
Amazing App
Great app! Definitely worth downloading - very happy!
