broken
tried to purchase a 1 way ticket and instead i get hit with a error every time and now have to wait a business day to get my money back because it still charged my card.
terrible connection
It takes five minutes to try and process a ticket purchase and sometimes won’t even go through when I’m connected to Wi-Fi. They need to fix their garbage connection because this awful app has made me miss my train MULTIPLE TIMES
Terrible just as Marta bus service
Would be a great app, a perfect app even, if it worked. Every now and then I have issues with the scanner but the problem is the “connection”. Claims there’s no network connection so purchase couldn’t be completed after already taking your money. Has errors everyday all day. God forbid you have to reinstall the app, they’ll say your tickets aren’t available on this device, even though it is the same device. Basically money laundering, app is just one big scam that works once in a blue moon. Also I made this review on the same “network connection” this app claimed wasn’t working.
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Needs bug fixes
I used to use the app all the time but now its not even letting my purchase a ticket anymore to. Being able to purchase bus passes on line was really quick and helpful im not sure what happened and why i cant it keeps saying i need a network connection but my phone is on so im confused. Fix the problems with the app asap pls!!
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Needs improvement
I tried the app and I will admit it was very easy to buy tickets although why could’ve I just used my Apple Pay whatever first world problems but anyway so when I try to use my ticket the scanners wouldn’t work this is very bad this is money being thrown out the window if I can’t use my ticket but when I try to 2 things happen one my Apple Pay window came up which didn’t have my tickets on there and secondly it would show a green light but the gate would never open it took so long that a Marta employee let me in and at my arriving station somehow it got the gate open but on my way back I ended up buying a physical breeze card and that worked flawlessly this app has a lot of potentials and a lot that needs to be fixed before I will use it again or recommend it to others although my brother used it and it was slow but it worked fine
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Doesn’t work
Doesn’t work and the bus drivers ain’t tryna hear about it.
Disappointed
The whole purpose of this app is for convenience. The Oakland station’s terminals are almost always broken. I’m trying to use public transportation and cut down on driving but it takes a village…a competent village.
App issues
App keeps crashing and loading. Needs better engineer monitor.
Well, it’s MARTA
This app doesn’t work. It won’t recognize your card information and per everything with MARTA, you will be late. I wanted to be fair and give it a chance, but that was a mistake. This app is a sham, and really only exists to just exist. The app is slow (even with 5G). It takes an incredible amount of time to switch from one screen to the next. The app does not have a digital pay option. It also does not recognize your purchases once made and you will have to refresh and wait another 10 minutes for the next screen. All in all, if you can do it at home or with a secured wifi connection, AND you do it 45 minutes (to be safe) before you leave, then it’s the perfect app. But for those of us who wish to remain in the future and truly transport freely, it’s best if you just drive or pay at the station. And we all know what a nightmare the stations are. Atlanta’s public transport is a joke.
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Payment
Every time I try to purchase a ticket on this app now, it goes to payment failure! How am I suppose to get on the bus now without a Marta station around, this is very inconvenient
No cash value option
The app will only allow you to purchase one trip or daily trips. It does not allow for uploading cash value. I don’t need day or monthly options.
Worst app ever
I’ve literally reset my password to two separate accounts and it still says the password is wrong. I’ve made a whole new account with a whole new email its talking about somebody already has these credentials sent me an email saying welcome and still won’t let me into any account to put money on the card. Terrible app!!!!!!!!!!!!!!!!
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Needs Improvement
This is my first time visiting Atlanta. I have liked paying by phone in D.C. and especially Chicago and NYC so thought I would try Atlanta through this app.
It was easy enough to purchase tickets, but there were too many steps to bring up the QR code for the scanner. Make it simple: tap and go like in other cities, or at least closer to how the Breeze Card works.
I used the app to buy two tickets to ride the MARTA train from East Lake to MLK and back. You need a QR/ticket both to enter and exit the system. Of the four times I needed to scan, it only worked once, getting on at East Lake. I was disappointed, and it’s embarrassing and frustrating not to be able to get out!
I plan to buy a Breeze Card for an additional $2.00 in the future, since I really prefer to take transit wherever possible. I tried to buy one before I exited East Lake, but the fare machines are more confusing than the app! I watched a YouTube video tutorial and hope I can do it next time. I have my doubts because the “it’s easy” video for the app has it all wrong. I don’t have much faith in Breeze.
I am glad I read the reviews and hadn’t loaded the app with much money before trying it. I am also glad I had the Transit app for transit route advice and Google for walking directions. This app can’t even tell your current location. You have to type it in, assuming you even know it.
If MARTA is trying to encourage repeat transit use through Breeze and the Breeze app, it’s doing a poor job.
It was easy enough to purchase tickets, but there were too many steps to bring up the QR code for the scanner. Make it simple: tap and go like in other cities, or at least closer to how the Breeze Card works.
I used the app to buy two tickets to ride the MARTA train from East Lake to MLK and back. You need a QR/ticket both to enter and exit the system. Of the four times I needed to scan, it only worked once, getting on at East Lake. I was disappointed, and it’s embarrassing and frustrating not to be able to get out!
I plan to buy a Breeze Card for an additional $2.00 in the future, since I really prefer to take transit wherever possible. I tried to buy one before I exited East Lake, but the fare machines are more confusing than the app! I watched a YouTube video tutorial and hope I can do it next time. I have my doubts because the “it’s easy” video for the app has it all wrong. I don’t have much faith in Breeze.
I am glad I read the reviews and hadn’t loaded the app with much money before trying it. I am also glad I had the Transit app for transit route advice and Google for walking directions. This app can’t even tell your current location. You have to type it in, assuming you even know it.
If MARTA is trying to encourage repeat transit use through Breeze and the Breeze app, it’s doing a poor job.
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Good idea, terrible execution
The app is a good idea but the actual execution is literally awful. The barcode doesn’t scan at most if not all the train stations and the only good thing about the bus is you can have the driver visually confirm your ticket. If anything please fix the scanners especially since this is supposed to be “convenient” and “easy”.
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Reset password link didn’t work
I renewed my ticket as I do each Thursday morning PAYDAY, rose the bus and train to work. I finished work later this evening and went to the gym. But on my way home the BREEZE MOBILE APP stated I was “signed out” somehow I signed out of “BREEZE MOBILE” app and I’ve entered “username” “email” and pressed “FORGOT PASSWORD” the. “Reset” which then received “SUCCESSFUL” reply stating that a link to my email will be sent to RESET password….
I have gone through this procedure more than a dozen times.. I checked my JUNK, TRASH and INBOX …. No such response or link RESET was sent to me…..
The bus driver fortunately was the regular route driver and allowed me to board the bus to get home.
Once home I tried the “Passwrord RESET” link again to no avail…
I don’t like the idea of wasted paid week’s fare ($)
Hopefully more user friendly upgrades eliminate and resolve all/any future glitches and inconveniences.
I have gone through this procedure more than a dozen times.. I checked my JUNK, TRASH and INBOX …. No such response or link RESET was sent to me…..
The bus driver fortunately was the regular route driver and allowed me to board the bus to get home.
Once home I tried the “Passwrord RESET” link again to no avail…
I don’t like the idea of wasted paid week’s fare ($)
Hopefully more user friendly upgrades eliminate and resolve all/any future glitches and inconveniences.
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Glitches in app temporarily takes my money
Being able to pay for your Marta tucker online is very convenient. I rarely carry cash and it’s way easier to keep up with my phone than it is yet another plastic card. My main gripe about this app and the reason why I give it a 1 star rating is because even though glitches and kinks always are going to be an issue and can be expected. On the same token the bus operators should be aware of glitches and provide better customer service when issues do arrive. On several occasions while attempting to purchase tickets online, I’d receive an error after the purchase process was complete. No ticket, no taco, and marta would still debit my account for the price of the ticket….which Id get back hours later, but I’ve had a few bus drivers not give me my ride and had nasty attitudes about it. Even after showing them what is going on by attempting to buy another ticket just for another error message to pop up. Please fix this issue. I depend on marta to get to and from work on time. I try to be proactive and keep money on my card, but I live far away from nearest train station so paying online is my first go to.
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Worked as intended
Worked as it should for me. Able to purchase tix for the train with my Amex when I need to without having to deal with machines at the station.
Didn’t have to pay for the Breeze Card and it’s one less card to carry.
All in my phone.
Didn’t have to pay for the Breeze Card and it’s one less card to carry.
All in my phone.
The developers should be sued by the state
This app doesn’t work, my bank says the charges are fraud every time because if their poor programming skills, it’s the worst app I’ve ever used in my life
Needs improvement
MARTA really needs to maintain the fare-gates at all of the stations. This app is practically useless because about 90% of the scanners on the fare-gates throughout the system, won’t or can’t read the QR code on your phone screen. And if it does work it takes a long time for the gate to register anything. So for the time being this app is pointless. Maybe consider a more efficient or updated method with installing gates that allow tap to pay with a debit or credit card or directly from a mobile device through Apple Pay or Google Pay
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Tap app
Does this have the capability to add the breeze card number to the app and tap from it?
