Brennan User Reviews

Top reviews

Good when it works, but…

If you have a Sonos speaker set up it’s better to sync your Brennan music library with the Sonos app and play from there.

Brennan B3

Having issues with the app, does not look anything like the adds. The unit looks great, but does not do a darn thing. Connects to Sonos but cuts out. Worst 700.00 dollars I have ever spent.

Radio Presets

This Brennan allows for 20 radio presets but the app only works for the first ten.

So frustrating

The B3 is exactly what I needed to coral my extensive CD collection into some sort of shape. What I don’t get is how a piece of kit costing £700 can have such a terrible interface. It is unreliable and unstable. Please do a deal with a proper developer to sort this out.

Sonos Connection

This thing has got to have the absolutely worst software interface. I’ve been at it all day trying to get this to find my Sonos speakers all for nothing. The people that are supposed to be providing support just repeat the issue that I’m having without instructing how to fix it. This is an awesome idea but I don’t think it’s ready for prime time. Not everyone that purchases it is an IT expert. For the price of this thing it should be plug and play.
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Not accepting input on app

App could be better.
It’s not accepting when changing speaker input from Brennan speaker( home theater speakers) to Sonos speakers.
Keeps playing and unable to pause or stop from app.

App sucks

The app just does not like me…..I have it on both the IPad and Samsung phone and both have issues….lockup, sound at max if the sound gets out at all…….the device is a good idea but they need to get some coders in there evidently……

Looking forward to my refund

Why sell a product that doesn’t work, scam

Needs slight improvement

The concept is brilliant I’ve started ripping my CD collection onto the system and it is really easy to do. Obviously some CD’s the data base doesn’t recognise but that’s not a problem as I’ve just put them back in the CD rack and if I want to listen to them I’ll just play them on the player 🤷🏻‍♂️. The app could do with an update there’s a few things that could be improved. Like when playing a track from your downloaded material can we have the ability to search for other music and then line it up to play next as you can on all streaming apps. Also it would be good then to be able to add music to a playlist as it’s playing, another thing is as the track is playing it doesn’t have a time line of how long the track is or how long it’s been playing or how much time is left. I just think maybe if whoever developed the app could go and use Apple Music, Spotify etc and emulate how those systems work it would help to make playing music from your own library a lot easier and more enjoyable and engaging. Otherwise this is a brilliant piece of kit it’s just the app that lets it down ever slightly
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Flaky, at best.

Sometimes works, most times doesn’t. It’s frustrating. The B3+ isn’t a cheap device and it needs more thought and attention to the interface that controls it.

Vb1

Useless. Only gets a 1 star because I can’t give it zero. Hooked up to wifi withouy any issues, updated the software without any issues but once it comes to playing music the connection is completely unstable and the audio experience consequently is nithing short of appalling. Its going back!!!

Terrible app

This app is a joke. Mostly because it doesn’t work. Impossible to connect to either Brennan products I tried. But a little bit because whoever wrote it doesn’t really understand the first thing about UX and UI, which is another way of saying that they don’t really care about their customers.

Love it

Recently purchased a Brennan B3 and love being able to control playing with my phone via the app. I was worried I’d miss having a remote control but much prefer the app.
I have an Ethernet connection direct to my B3 and so have no issues with connectivity.
It would get 5 stars if there were a ‘home’ button to take you back to the full catalogue easily.
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b2

This ap will not connect to my B2 As an older user I Find this perplexing and neigh on impossible to use.

Doesn’t work

Connects to device, doesn’t allow any editing of config in spit of showing the settings (just resets any changes). Doesn’t show anything that is on the device or playing. Basically a useless app.

App doesn’t connect

Bought b2 a few years ago have never managed to get my I phone to connect good as a Cd player only and storage of collection. Very disappointed.

Used to work ok

Since the app software update doesn’t recognise the B3

Mediocre

Frequently drops connection to my two Brennan B2s, even though both are connected to Wi- Fi and Ethernet. Changes made in app (eg renames) often do not get recorded correctly or at all. Album art is often not displayed in App while present in Web UI. A mediocre app at best.

Not reliable or stable

I am really getting fed up with the app and the lack of stability. It often does not find my B3 so I cannot make changes to a ripped CD that cannot be found on the data base. This has happened several times and I am now losing faith in the whole “Brennan set up”. I am fed up with following the set up options as they do not work even after deleting and re-installing the App. Having tried both manual and automatic searching this is still an issue. I have full fibre broadband hoping that this would help but alas more wasted time and frustration.
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Crashes every time

I setup my new VB1 through the hotspot. I switched back to my wifi network and launched the app. The app found the VB1, but as soon as I selected it, the app crashed. Happens every time. How am I supposed to control things? Customer support goes to a dead link with a general email. Not very impressed so far.
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