Has my money and I’m locked out
I purchased a lifetime license as a beta supporter and haven't been able to access the app in months. Every time I email support, I get the same response: "it was a server error, it should be fixed now." It never is. We've gone back and forth repeatedly with zero actual resolution.
On top of that, the privacy policy link on their site returns a 404 error. For an app that has my payment info and account data, having no accessible privacy policy is a serious red flag. I have no idea what's being done with my data.
I wanted to support this app early, and this is how paying customers get treated. Avoid until they fix their servers, their support, and their privacy policy.
On top of that, the privacy policy link on their site returns a 404 error. For an app that has my payment info and account data, having no accessible privacy policy is a serious red flag. I have no idea what's being done with my data.
I wanted to support this app early, and this is how paying customers get treated. Avoid until they fix their servers, their support, and their privacy policy.
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Game changer
This app has been a god send, I have ADHD and being able to track everything and see what things stress me has been amazing. It also helps hold me accountable while still making it fun.
The developer team have been really helpful and I see a “bright” future for this app 😉
The developer team have been really helpful and I see a “bright” future for this app 😉
Apple login and creating options not working.
Earlier the app was working fine however when I try to create a new account or use my Apple ID to sign in the app gives me an error and I can’t make a new account because that doesn’t work either. I like the app a lot but I will be forced to use another one if this cannot be fixed.
Goat app
Best app for my health, only one that I feel fits for me
Absolutely Rubbish
I signed up to Bright OS using a free 1-year code provided through work. During setup, I was required to enter my card details even though the code successfully activated the subscription.
Since then, my card has been charged anyway. I’ve sent multiple emails asking for my subscription to be removed and the charges stopped, but customer support has been extremely slow and unhelpful. I’m still waiting for a proper response.
What makes this even worse is how difficult it is to actually find the option to cancel or opt out — it feels intentionally hidden and very predatory. Requiring payment details for a “free” subscription and then charging customers without clear consent is unacceptable.
Very disappointing experience overall. I would strongly recommend being cautious before entering payment information into this app.
Since then, my card has been charged anyway. I’ve sent multiple emails asking for my subscription to be removed and the charges stopped, but customer support has been extremely slow and unhelpful. I’m still waiting for a proper response.
What makes this even worse is how difficult it is to actually find the option to cancel or opt out — it feels intentionally hidden and very predatory. Requiring payment details for a “free” subscription and then charging customers without clear consent is unacceptable.
Very disappointing experience overall. I would strongly recommend being cautious before entering payment information into this app.
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