Incredibly poor customer support
I paid for the lifetime access in March, but I’ve continued to be charged $20 a month even though I shouldn’t have been. I’ve contacted customer support multiple times to resolve this, but I still haven’t received an adequate response. So far, I’ve only been refunded $20, despite the ongoing issue.
The lack of communication and customer service has been extremely disappointing. When customers pay for lifetime access, they shouldn’t have to keep chasing support over continued charges.
I would really appreciate a reply from the support team so this can finally be resolved. Until then, I can’t recommend this app.
The lack of communication and customer service has been extremely disappointing. When customers pay for lifetime access, they shouldn’t have to keep chasing support over continued charges.
I would really appreciate a reply from the support team so this can finally be resolved. Until then, I can’t recommend this app.
Show more
Has my money and I’m locked out
I purchased a lifetime license as a beta supporter and haven't been able to access the app in months. Every time I email support, I get the same response: "it was a server error, it should be fixed now." It never is. We've gone back and forth repeatedly with zero actual resolution.
On top of that, the privacy policy link on their site returns a 404 error. For an app that has my payment info and account data, having no accessible privacy policy is a serious red flag. I have no idea what's being done with my data.
I wanted to support this app early, and this is how paying customers get treated. Avoid until they fix their servers, their support, and their privacy policy.
On top of that, the privacy policy link on their site returns a 404 error. For an app that has my payment info and account data, having no accessible privacy policy is a serious red flag. I have no idea what's being done with my data.
I wanted to support this app early, and this is how paying customers get treated. Avoid until they fix their servers, their support, and their privacy policy.
Show more
Game changer
This app has been a god send, I have ADHD and being able to track everything and see what things stress me has been amazing. It also helps hold me accountable while still making it fun.
The developer team have been really helpful and I see a “bright” future for this app 😉
The developer team have been really helpful and I see a “bright” future for this app 😉
Apple login and creating options not working.
Earlier the app was working fine however when I try to create a new account or use my Apple ID to sign in the app gives me an error and I can’t make a new account because that doesn’t work either. I like the app a lot but I will be forced to use another one if this cannot be fixed.
Goat app
Best app for my health, only one that I feel fits for me
