Works well, except for check deposit
As the title says, the app performs well but when you try to deposit a check you’re in for a nightmare. Check detection is just horrible. In auto mode it thinks it’s finding a check, takes a picture and then still rejects it. Manual mode is nothing better. It’s unable to detect and frame a check multiple tries and then the final picture still shows more then the actual check.
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Glitchy
The app is continuously categorizing payments incorrectly. A tax refund as a utility bill, a completely incorrect company. But hey, keep using Ai I guess…
Mobile app is horrible
I want to move all money out of the credit union because their app is so bad. I use SunCoast Credit union also and their app is so much better.
Outstanding customer service
The BrightBridge CU is outstanding for customer service. We are using three locations- Quincy, Hanover and Bridgewater. Each single customer service representative is great, knowledgeable and takes care of you as you are their family member. Always with respect and high level professionalism. Our personal thank you to Alexandra( Quincy branch), Ronda ( Hanover branch), Tyler, Ian, Rose, Miakeyla
( Bridgewater). Thank you!
( Bridgewater). Thank you!
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Hard to login
Login doesn’t work most of the time, cloud fare doesn’t either, very frustrating and inconvenient
