Brightside Financial User Reviews

Brightside Financial
Brightside Financial
Brightside Benefit, Inc

Customer Experience

Positive experience64.4% of reviews
Neutral4.8% of reviews
Negative experience30.9% of reviews

~ Based on 188 written reviews from the US App Store.

What users say

Is Brightside Financial Safe?

Brightside Financial appears safe based on user ratings. AppsHunter Safety Score for Brightside Financial is 92/100.

This assessment is based on 1,548 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.1% of ratings point to a safe experience
2.3% of ratings suggest some concerns
7.6% of ratings point to a risky experience

~ Based on 1,548 App Store ratings for Brightside Financial.

Is Brightside Financial Legit?

Brightside Financial appears to be a legitimate app. AppsHunter Legitimacy Score for Brightside Financial is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Excelente

Excelente la Sra Clara muy empatica

Rep slams the phone

I am an Amazonian. A rep called me on 9/4 and asked for my full SSN, DOB and address for my financial information purposes and I answered everything. Later we had disagreement on something and he slammed the phone on me.

What is the point...

I sent two messages to contact a representative about my financial situation. It took a long while, which made me feel like they aren't actively caring to help with the concerns and issues I'm having right now, and that is not fair whatsoever. Also, it's been over 24 hours and still no one has responded to me yet.
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Scam!!

I have been trying to linked my bank account with no luck!! There’s no way of getting your money!! I will be reporting this company to Amazon!! Scammers!

Good

So nice

Great

I love them so much they really helped out when I needed them the most ! Very appreciative to have them as a company that my employer trust to help ! Definitely recommend it

Super friendly

Great service provided and very helpful. All is greatly appreciated. Thank you Brightside for everything you have done and continue to do!!

Pay

You can only pay the advance by having it come out your check major inconvenience and the advisors are rude asf. Try and see for yourself

Grateful for the help

I’m incredibly grateful for the financial assistance program offered through my workplace. During a difficult time, the support provided much-needed relief and eased some of my financial stress.

I truly appreciate having an employer that cares about its employees and offers meaningful support when it’s needed most. I highly recommend this program to anyone experiencing financial hardship.
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Goodluck reaching a representative!

Goodluck getting a representative. That will be 3 years to reply back. I use to love this app but not it’s just slow and people never message back .

Excelente

Excelente aplicación

Es muy bueno Brightside Financial

Exelente representantes

Awesome Support

Easy communication, great advice, affordable payment plans! I was amazed how simple and easy it was!

Great app

Best app in a while. When times are hard.

Loan

Great in listening and understanding

Awesome

Fast and reliable

Very helpful and easy to work with

They were great to work with, very helpful and attentive to my needs and wishes.

I enjoy it

There are glitches especially when I’m trying to upload my credit score but cici my financial advisor is amazing and so pleasant

Wasted my time when my husband passed away said they would help me pay for his funeral but never did

They promised to help me pay for my husbands funeral when he died unexpectedly from a heart attach. They kept calling me everyday and saying they would help me pay for his funeral so they just wasted my time and never helped at all!

Mark R aka JT

I like to thank my advisor Lanadra’ she’s the best she was right there every step of the way thru my crisis and they don’t judge you they just help out in more then one way words can’t express how she treated me like my situation was top priority I felt so comfortable talking over my problem I was going thru I recommend if you in a crisis to give them a call
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