BrightStar Mobile User Reviews

Customer Experience

Positive experience81.4% of reviews
Neutral3.2% of reviews
Negative experience15.4% of reviews

~ Based on 247 written reviews from the US App Store.

What users say

Is BrightStar Mobile Safe?

BrightStar Mobile appears safe based on user ratings. AppsHunter Safety Score for BrightStar Mobile is 90/100.

This assessment is based on 2,173 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.5% of ratings point to a safe experience
3.1% of ratings suggest some concerns
8.4% of ratings point to a risky experience

~ Based on 2,173 App Store ratings for BrightStar Mobile.

Is BrightStar Mobile Legit?

BrightStar Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for BrightStar Mobile is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great Banking App

I love Bright Star’s Mobile App. It was a bit clunky way back in the beginning, but they have consistently improved it over time and now I find it very easy to use, very responsive, and very reliable. This is in addition to their being a very good credit union in general. I have been a member now for over 30 years.
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Love the app

I do just about all my banking on line and love that I have the ability to use the app even when traveling.

App

I like it a lot

Confusing App

Setting up Zelle for multiple accounts is a nightmare. Figuring out how to transfer funds to an external account is a nightmare

I love my app

I just like my app very much !! Love it!! 😍

Rating apt

I found it easy to use. No complaints

BSCU APP

This app is great easy to navigate lots of great information love it

Yes

Is good is easy and fast

The best

Five stars

Easy to use

This app is efficient and easy to use

Excelente

SΓΊper recomendado

Charged

There is a charge on my checking account I did not do it’s a charge for $313

Bright Star Credit Union

Outstanding app

Nothing works

Zelle doesn’t work in the app, you can’t do transfers from your checking to the savings. It’s crazy that the app does nothing they say it should.

Ophie

App is easy to maneuver and very good

Works Great!

The BrightStar Mobile app works well as far as showing my accounts and letting me make payments.

Good app

Works well

My experience

I get the opportunity to my transactions.. others and I thank β€œBrightStar Mobile” Jean M. ADESCA

So far so good

Fast, Face ID, deposits working great.

Change of address form

Why is it so hard to find the change of address form????