BrightStar Mobile User Reviews
Customer Experience
~ Based on 247 written reviews from the US App Store.
What users say
Summarized from real user reviews of BrightStar Mobile. Based on 2.2K reviews and a 4.5/5 average, it highlights the 13 positives and 9 negatives reviewers mention most about this Finance app.
Positive things
- πEasy to navigate
- πUser-friendly
- πConvenient
- πSmooth to use
- πReliable
- πFunctional
- πIntuitive
- πSecure
- πTransparent
- πExcellent service
- πGreat features
- πStraightforward
- πAwesome
Negative things
- πBalance accuracy issues
- πSlow mobile deposit process
- πBuggy login/sign-in
- πOutdated design
- πCovers up menu in portrait mode
- πInconsistent transaction display
- πLack of Zelle integration
- πPoor customer support response
- πDifficult to use
Is BrightStar Mobile Safe?
BrightStar Mobile appears safe based on user ratings. AppsHunter Safety Score for BrightStar Mobile is 90/100.
This assessment is based on 2,173 user ratings, with an App Store average of 4.5/5.
Safety Analysis
~ Based on 2,173 App Store ratings for BrightStar Mobile.
Is BrightStar Mobile Legit?
BrightStar Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for BrightStar Mobile is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I love Bright Starβs Mobile App. It was a bit clunky way back in the beginning, but they have consistently improved it over time and now I find it very easy to use, very responsive, and very reliable. This is in addition to their being a very good credit union in general. I have been a member now for over 30 years.
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I do just about all my banking on line and love that I have the ability to use the app even when traveling.
I like it a lot
Setting up Zelle for multiple accounts is a nightmare. Figuring out how to transfer funds to an external account is a nightmare
I just like my app very much !! Love it!! π
I found it easy to use. No complaints
This app is great easy to navigate lots of great information love it
Is good is easy and fast
Five stars
This app is efficient and easy to use
SΓΊper recomendado
There is a charge on my checking account I did not do itβs a charge for $313
Outstanding app
Zelle doesnβt work in the app, you canβt do transfers from your checking to the savings. Itβs crazy that the app does nothing they say it should.
App is easy to maneuver and very good
The BrightStar Mobile app works well as far as showing my accounts and letting me make payments.
Works well
I get the opportunity to my transactions.. others and I thank βBrightStar Mobileβ Jean M. ADESCA
Fast, Face ID, deposits working great.
Why is it so hard to find the change of address form????
