BrightStar Mobile User Reviews
Customer Experience
~ Based on 234 written reviews from the US App Store.
What users say
Summarized from real user reviews of BrightStar Mobile. Based on 1.9K reviews and a 4.5/5 average, it highlights the 13 positives and 9 negatives reviewers mention most about this Finance app.
Positive things
- 👍Easy to navigate
- 👍User-friendly
- 👍Convenient
- 👍Smooth to use
- 👍Reliable
- 👍Functional
- 👍Intuitive
- 👍Secure
- 👍Transparent
- 👍Excellent service
- 👍Great features
- 👍Straightforward
- 👍Awesome
Negative things
- 🐛Balance accuracy issues
- 🐛Slow mobile deposit process
- 🐛Buggy login/sign-in
- 🐛Outdated design
- 🐛Covers up menu in portrait mode
- 🐛Inconsistent transaction display
- 🐛Lack of Zelle integration
- 🐛Poor customer support response
- 🐛Difficult to use
Is BrightStar Mobile Safe?
BrightStar Mobile appears safe based on user ratings. AppsHunter Safety Score for BrightStar Mobile is 90/100.
This assessment is based on 1,930 user ratings, with an App Store average of 4.5/5.
Safety Analysis
~ Based on 1,723 App Store ratings for BrightStar Mobile.
Is BrightStar Mobile Legit?
BrightStar Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for BrightStar Mobile is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Zelle doesn’t work in the app, you can’t do transfers from your checking to the savings. It’s crazy that the app does nothing they say it should.
App is easy to maneuver and very good
The BrightStar Mobile app works well as far as showing my accounts and letting me make payments.
Works well
I get the opportunity to my transactions.. others and I thank “BrightStar Mobile” Jean M. ADESCA
Fast, Face ID, deposits working great.
Why is it so hard to find the change of address form????
The BSCU App is so user-friendly and simple for all. I typically hate using any app, but this is the exception!!!
A lot of great changes have been made to the app.
This app makes banking easier. I love it.
I have been a member of BrightStar for a few years now, I really like their professionalism. I highly recommend BrightStar for all of your future business needs.
Easy to use and fast
Impossible to navigate unless your not old enough to remember books
We finally got Zelle!!!
Amazing
6 ******
Very outdated website with cumbersome handling
Very easy to use
Very user-friendly
❤️❤️❤️
