brightwheel User Reviews

Customer Experience

Positive experience78.2% of reviews
Neutral6.2% of reviews
Negative experience15.6% of reviews

~ Based on 468 written reviews from the US App Store.

What users say

Is brightwheel Safe?

brightwheel: Child Care App appears safe based on user ratings. AppsHunter Safety Score for brightwheel is 98/100.

This assessment is based on 144,129 user ratings, with an App Store average of 4.9/5.

Safety Analysis

99.0% of ratings point to a safe experience
0.6% of ratings suggest some concerns
0.4% of ratings point to a risky experience

~ Based on 144,129 App Store ratings for brightwheel.

Is brightwheel Legit?

brightwheel: Child Care App appears to be a legitimate app. AppsHunter Legitimacy Score for brightwheel is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Perfect.

User friendly.

Great updates but could use some work

I think it’s very user friendly and I love the billing is also built in. I just wish I got a summary of last meals/naps and how much they ate at the end of the day when they check out.

changed messages

Brightwheel usually works amazingly, but i absolutely HATE the new update where the messages screen is very hard to read. There used to be bubbles surrounding each message making individual messages clear, but now it’s all together and very difficult to read.

Best parent/caregiver app

As a FTM dropping my baby off with a stranger was scary!! Having this app and being able to communicate through out the day and get pictures of her at daycare eases my mind!

Amazing

The love and support as well as up to date and real time information that we receive throughout the day allows for us to get through our day with a sense of peace that I don’t believe we would receive anywhere else. I love everything about this app and would like to thank everyone who was involved in developing this wonderful project.
Show more

It’s a downgrade

Our school district recently switched to brightwheel.
Overall it offers the same functionality with the same mediocre UX.
But what’s really annoying is for checking out a kid, besides the QR code scan from a staffer‘s phone screen, a 4-digit code needs to be memorized and then manually entered.
I feel zero additional security by doing this.
Apparently it cannot be disabled.
Please reconsider.
Show more

Wonderful

All stars is a wonderful facility. Our granddaughter is well taken care of and loved by the care givers. We are so impressed by what she is learning from the great teachers. You won’t be disappointed if you enroll your child.

Family Tolson/Harper

We are very pleased with how our little girl is treated, care for, love, natured, etc by her teachers who truly cares and it shows! Thank you all for all that you do and more when it comes to our baby girl.

Behind

The app is days behind, I’ll log on and it will only show they are checked in or out and then once a week I’ll get like 100 notifications for the last couple days for my children. Its frustrating to not see their day to day stuff like I’m supposed to.

Love to see what my little is doing!

It’s so great to get updates through the day of my little one! Pictures, notes, details on feeding/toilet. Love and recommend

Best app for parents

I love all the updates throughout the day. The app is super easy to use.

Brightwheel app

Bright wheel let’s me know and see everything that’s happening in my sons daycare.

Comments on photos

Would like to add comments to photos or videos

Great

A wonderful way to keep a parents mind at ease while having their child in day care

👍🏻👍🏻👍🏻👍🏻👍🏻

👍🏻👍🏻👍🏻👍🏻👍🏻

Love this app

I love that I can see my child through your the day! Great app

La recomiendo

Muy buena la aplicación y todo muestra al instante lo que uno en realidad quiere ver la recomiendo

At ease

Without this app I don’t know what I would’ve done to pick the daycare that I chose. Thank you! Really puts me at ease

Daycare

My son has been at this daycare since he was 1 now 2 years old I love it! Highly reccomend 10000%

Highly recommend this app

Absolutely love this app helps me keep track of what my son is doing at Day Care every diaper change every time he gets fed and what he eats they even put when they apply sunscreen or when they give them medicine absolutely love it. It helps me stay connected.