Bad wtf
Rough design I dont recommend Brilliant at all. My neighbors hate it too.
Good but Complicated
I have had the system in multiple rooms for a few years. Programming is complicated. One single that ties into a second controller has not yet been successfully programmed. Some integration with other products is not straightforward. Hope the system matures and more people adopt it - which will help ensure its future.
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When it works it's good
When it doesn't, randomly stops working for a day, it sucks.
Doesn’t work
Repeatedly not allowed to log in. Reset password. Uninstalled and redownloaded. Nothing works. For now the system on my wall seems to operate. But the features for remote use, viewing the internal cameras, communication between units, etc. are unavailable to me. For now it’ll stay in place until I can purchase a new system. Support for brilliant is lacklustre. Most and the company on website doesn’t appear to be doing well. Good luck.
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Not for Canadian
Doesn’t have a home setting for Canadian city. There for Local weather etc can not see on display.
Only good for USA.
Only good for USA.
Easy and Works
This may be the best home automation app. It integrates my lights, Somfy blinds, locks, Sonos and cameras. So easy to use and has a ton of options.
The works with LIFX never resolves, never grants access
The app is very badly manteined, LIFX autorized the access but the app never connect to it, its useless very unsatisfactory
App didn’t work
No matter how many times I try to set up my device I keep getting the same set up error. Nothing will make the app work. Defeats the whole purpose of even having a smart home light switch. I’m very disappointed.
HORRIBLE
THIS COMPANY HAS NOT RESPONDED TO ME OR ANSWERED THE PHONE FOR 5 DAYS DO YOURSELF A BIG BIG BIG FAVOUR DO NOT BUY THIS PIECE OF JUNK
Awesome
App works really good.
Only thing is I wish it worked with MyQ
Only thing is I wish it worked with MyQ
Updated : Great system
Update : App quit working on my iPad, but it’s a really old one running an old version of iOS so I can’t really blame Brilliant. They reached out and tried to help, which I appreciate. Word on the street is that they may be going out of business. Hope not as it really is a great system.
Original : Love the Brilliant system overall. I have several of their controls throughout my house and was a relatively early adopter. However, after the most recent update, the app now just crashes at launch on my iPad. Have tried removing it and reinstalling, restarting the iPad, etc.
Original : Love the Brilliant system overall. I have several of their controls throughout my house and was a relatively early adopter. However, after the most recent update, the app now just crashes at launch on my iPad. Have tried removing it and reinstalling, restarting the iPad, etc.
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Response from developer
Hi Agent*Cooper, Please reach out to support@brilliant.tech so we can get your issue resolved. Thanks!
Fantastic system, but little gripe
I've got two Brilliant panels in my house, both work great! One needed to have the base replaced but support is fantastic and they handled replaced it right away for me. Ties almost all my systems together and I'm very happy with it.
Look forward to new integrations and for them to fix the inconceivable oversight of not including international timezone/weather info. Literally only US zones and zip codes are available.
Look forward to new integrations and for them to fix the inconceivable oversight of not including international timezone/weather info. Literally only US zones and zip codes are available.
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Not very brilliant
App logs out from inactivity. No way to save password in key chain on iOS or use Face ID. Then verification code by email goes to junk mail because they can’t setup the email Marc properly with mandrill app.
Had to go through all this because one of the hard set lights supposed to always be on turned off (have other smart bulbs on that circuit and needed it to stay on).
Had to go through all this because one of the hard set lights supposed to always be on turned off (have other smart bulbs on that circuit and needed it to stay on).
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Misleading Claims
I have yet to get my stupid device to work with HomeKit. Basically useless to me.
Fake app rating (per usual)
I’ve never had an installation app work so terribly before in my life. I CONSTANTLY had to close out of the app to connect a device, turn something on. Connecting the brilliant panel to alexa was the most confusing thing. The app says “successfully connected, you may now use alexa.” And of course, the voice command didnt work. So after 5 minutes of closing out and clicking around, I found a secret menu that enables me to turn on voice mode….a setting that I mistakenly trusted the app for being turned on WHEN IT TOLD ME SO. Ahhhhhhhhhhhhhhhh, I’ve never wanted to hate an app more. Never setting one of these up ever again.
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Can’t hear anything
Can’t hear anything when talked in the camera
Please reconsider buying this
This system is a massive pain in the neck. Takes lots of time to set up. Now they want me to factory reset all devices (I have 3) just to change the email address associated with it. Logged me out of the app, and does not let me connect. Will need to spend time to do the set up all over again for something that should just work seamlessly. I would not buy this again.
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Fantastic Smart Home System - Better than Savant!
Spent over $50k on A/V and Savvant system for our second home only to be blown away with our new brilliant systems in our primary. We installed 7 of the single grange throughout the house approx 4 inches above certain light switches. We don’t even use them as “light switches”, instead we use them as smart home “mini panels” that connects to our rings, Sonos, climate, and Lutron lights!! These are amazing!!
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Annoyed to Wow Love app design
I rushed threw it thinking I would figure it out. Bad idea. Take your time setting up,
App design remarkable from a Ui/ Ux background The app designers/ developers nailed it!
App design remarkable from a Ui/ Ux background The app designers/ developers nailed it!
No Watch App
To me, this would be so much more convenient with an apple watch companion app. Most of the time, it’s less effort to use the switches on the wall than use the app. Sure, it’s nice to be able to control things from outside the apartment, but I haven’t had much need for that. Things would be so accessible and quick from the watch though, and I would be really happy with it if that was a feature.
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