Bring Back The Beat User Reviews

Name: Bring Back The Beat
Rating: 2.8 (50 reviews)

Bring Back The Beat

Cochlear Limited

🏥 Medical

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Why does it have to be gone

I have not have a chance to use it since I’m deaf like ik yall did it for a long time but that doesn’t make it fair I wish i could do it now but it’s getting shut down

Harper.louise. M

3 years ago

Response from developer

Hi Harper.louise. M, so we can help, please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service

Need updating

Tried using it to no avail. An user myself after 6 months. Gave up on it

LisaPenFL14

3 years ago

Response from developer

Hi LisaPenFL14, sorry you’re having trouble. The help menu in the app contains answers to the most frequently asked questions as well as a feedback button to report specific issues that will be reviewed by the product team. – Cochlear Support

Always get a maintenance message on Login

Unfortunately, this app seems to be nonfunctional as it requires login with a Cochlear account, and that isn’t working. I’ve been trying regularly for sometime.

Lanforod

3 years ago

App is NOT working

Cannot get past the login screen

boywondet

3 years ago

Can’t log in

I’m happy to update this. But I can’t even log into the app. I’d love to be able to use it.

Kylersmith

3 years ago

Response from developer

Hi Kylersmith, sorry you’re having trouble – we would be happy to help! Please visit the help menu in the app to review frequently asked questions, submit feedback, report technical issues. Thank you for taking the time to reach out to us and we hope to be able to resolve this issue. – Cochlear Support

Stopped working

Installed the app. Worked fine for a couple of weeks then went to message that it’s under maintenance and not available. I’ve tried reloading but that hasn’t worked. It’s been this way for 3 weeks now. Is the site really under maintenance?

Mrbrodie

3 years ago

Response from developer

Hi Mrbrodie, sorry you’re having trouble – we would be happy to help! Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. Thank you for taking the time to reach out to us and we hope to be able to resolve this issue. – Cochlear Customer Service

Inoperable

For almost two weeks I have tried to use this app. For two weeks I get the same message the server is down for maintenance

qwertyuiolmhrs vn

3 years ago

Response from developer

Hi qwertyuiolmhrs vn, sorry you’re having trouble – we would be happy to help! Please visit the help menu in the app to review frequently asked questions, submit feedback, report technical issues. Thank you for taking the time to reach out to us and we hope to be able to resolve this issue. – Cochlear Support

Fixed - Audio path issue?

Andrew Selby again, audio path issues have spontaneously resolved. I thought insanely complex technology was supposed to work perfectly, all the time, for any user, on any device, with any combination of settings. 😂 Great app!

Andy Selby

4 years ago

Bug in app

Might be good but a screen pops up telling you how to earn stars and will not close no matter how many times I click the X button. Can only make it go away by deleting the app and reloading. But then the screen comes back again.

see t t u Ghc f to

4 years ago

Response from developer

Thanks for sharing your experience. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service

Does not link with Spotify

I find this App quite useful, but it never links successfully with Spotify in Repertoire – I have definitely connected but it doesn’t record any listening. Is there some fix for this?

Travellinggoodies

5 years ago

Same problem

Constantly asking to download more data tried 3 times on iPhone 7.
Still can’t use app.

mooshell51

5 years ago

Bring Back the Beat

What a wonderful idea, but after down loading I am unable to open the application on my iPad. Any ideas? Thanks, Bill Hyde

Will-o-the-Slip

5 years ago

Response from developer

Hi Will-o-the-Slip, sorry you’re having trouble – we would be happy to help! Please visit the help menu in the app to review frequently asked questions, submit feedback, report technical issues. Thank you for taking the time to reach out to us and we hope to be able to resolve this issue. – Cochlear Support

Still can’t get app to work

Still can’t activate “tell us what you think” dialog pop up window. I uninstalled it from my iPhone and reinstalled but that stupid dialog box is still there, frozen. I cannot do anything with it! Can’t activate any stars, can’t move the “likely” down-arrow left or right. Hope you can fix it so I can get back into the program...

ukeranian

6 years ago

Exploring music!

Thank you Cochlear! I love being able to repeat sounds from different musical instruments. I feel like a kid exploring different sounds of music.

BigRichN

6 years ago

Response from developer

Thanks BigRichN for your review. We’re delighted you’re finding our App useful and appreciate you sharing your experience – Cochlear Support

Reptoire (sic)

I like the app as it is helping with individual notes. I would like more games that will help pick out songs to build up recognition. I am disappointed in reptoire. It is not recording the data and or the amount of time I am spending listening to the music. Is this a software issue or did I fail to hit a certain button when I hook my Spotify account. Does my account need to be upgraded to premium (either app?).

jjjuly2008

6 years ago

Doesn’t work

It doesn’t work on my iPhone 6. It says it needs to download content, but it doesn’t do so. I’ve tried repeatedly. Very disappointing.

BillHumble

6 years ago

Confusing

Like the last user I was confused as to what to do. Maybe this app isn’t for me. I’ve been hearing music fine since I received My cochlear implant in 1988. I’ll be removing this from my phone and keeping my Pandora and YouTube to listen to much better music.

Debbie Dootle

6 years ago

Purpose?

Not really even sure what this is supposed to do? Maybe it’s me, I play piano and listen to music constantly, when I went bilateral with CIs it was really hard at first but over time, it did get better. I’m pretty content with how I hear music now except for when trying to learn a new song on piano, picking the music out is much more difficult now....I don’t read sheet music. I really miss bass in music which I could hear when I had bilateral HAs. As I got older the HAs couldn’t keep up with my natural hearing decline. The app works fine on my phone, I just don’t understand how to use it after I press the play button....then what?

C.Miller

7 years ago

Response from developer

Thank you, we are constantly working to help make the app experience more intuitive for our users, so we value your feedback. Bring Back the Beat is designed to help users reconnect with the joy of music through specially designed skills based games. To help you get started, the app has lots of handy tips on how to play each game. If you missed the how-to videos and prompts when you first logged in, you can watch these again by clicking on Help in the navigation bar at the bottom of the screen. You can also click on the letter “i” icon at the top of the screen of each game, which explains what each game is all about. Within the app you can also click on Menu and select the Feedback option to send us your questions and feedback. - Cochlear Support

In theory amazing... if we could get past login

My father is trying to relearn how to hear music without pain since his cochleae implants. Unfortunately, we are unable to get logged in, it gets stuck on the screen claiming it is logging in. Have tried restarting phone, uninstall and reinstall, and different WiFi. :( is there anything that can be done to actually use the app?

Osprey633

7 years ago

Response from developer

Hi Carl Reynolds, sorry you’re having trouble – we would be happy to help! Please visit the help menu in the app to review frequently asked questions, submit feedback, report technical issues. Thank you for taking the time to reach out to us and we hope to be able to resolve this issue. – Cochlear Support

Log in

I can’t login. Just takes me round in circles.

cybersuezee

7 years ago

Response from developer

Hi Susan Clayton, sorry you’re having trouble – we would be happy to help! Please visit the help menu in the app to review frequently asked questions, submit feedback, report technical issues. Thank you for taking the time to reach out to us and we hope to be able to resolve this issue. – Cochlear Support