Brio Tech User Reviews

Customer Experience

Positive experience20.0% of reviews
Neutral0.0% of reviews
Negative experience80.0% of reviews

~ Based on 10 written reviews from the US App Store.

Is Brio Tech Safe?

Not enough ratings yet to assess Brio Tech.

Is Brio Tech Legit?

Brio Tech appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Brio Tech is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Won’t let me leave 0

Never works. Perfect signal and can’t upload a flipping picture. Never works when you need it to.
Actually borderline useless.

Fix it

They do updates every other day that end up making the whole application worse. If you haven’t made the horrific mistake of making your employees use this god forsaken app. Please for the love of god use something else. Don’t waste your time, money or brain power on something so useless. You’d think they’d have something figured out by now but it just keeps getting worse.
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Awful

This app has a lot of potential, however in its current state it’s by far the worst app I’ve ever had to use in a regular basis. VERY slow to refresh, load, often times unresponsive to input, clunky and it crashes at least 10 times a day. All the other techs in the company I work for complain of the same things. There are updates all the time, yet the user interface only seems to worsen.
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Great software

Love it works perfectly for our pest control and lawncare business

Horrible

Makes you update everyday, takes more time filling out the appointment notes than doing the job itself, completely overwhelming complicated and convincing for no reason, waste of time, waste of company money, nothing intelligent about the way it’s designed.

Awful

Absolutely terrible product. Completely ripped off of what we were sold on. The app works for 5 minutes until it crashes for 30 minutes. I can barely use it. It takes me more time to input appointment information into this app than it does to actually service an appointment. Wouldn’t recommend this software or app to anyone looking for a halfway decent technician/scheduling software.
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Used to be OK, now Terrible

Brio used to work OK, when using the browser version, but now barely functions and half my team can’t even get logged in. The support team is utterly useless and rude, they say to delete and redownload the app as if we haven’t tried that numerous times. Now they’re not supporting the browser version at all, only the app, and it’s terrible. Whoever is designing this must not test it at all, or they have a room temp IQ.

Not to mention, our office side of things struggles as well with functions that should be easy. We are leaving for a different software as soon as we can get out of the criminal contract they lock you in.
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Continuous fail

Brio is already an annoying app to use in the field. From desktop not horrible but mobile use especially for things like creating a new account is just atrocious. Not gonna lie, I was excited to see that an app was being built and launched. And can’t even get into it. Keep getting the URL error on log in. Not surprised. Back to using Safari
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Only iPhone on my team

Only one on my team with an iPhone, only one who cannot get past the log in screen…..yet Safari and Google chrome will let me login just fine with the exact same credentials. I’ve done all the troubleshooting one can do. Guess I have to stick to the web browsers.

Good app so far

Only thing I've noticed doesn't work, is the feedback button 😂