Wow! Impressive
I had my savings in a competitor’s bank (Popular Bank) but Brio had a better Annual Percentage Yield. Popular’s interface design and service sucked so I wasn’t expecting much better from Brio. Wow was I pleasantly surprised! Incredible and fast customer service and a nice interface that makes online banking or using the phone app fun. I have to be honest, my faaaavorite interface is Ally Bank with their super cool “buckets” feature and other fun features but at the end of the day Brio gives me more money so here I am. Woot!
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App and website both are awful
It is impossible to make transfers to this bank. Even after verifying the account it is impossible to transfer funds. In this day and age it is a completely ANCIENT app
Brio Needs To Do Better
In 2024 I expect a banking app to be much more sophisticated. I shouldn’t have to hunt all over this app to find the most basic information about my B account. Why can’t I see the interest rate on my account? Why can’t I see what deposits are pending? Why does it take 5 days for funds to post to my account when I have sufficient funds to cover the deposit amount? Then to top it all off, no dark mode?
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no transparency
this app has a million holes for scaming the customers. theres no interest rate info. theres no monthly statements. theres no way to get support by writing if youre deaf. theres no monthly anything & i think thats illegal. you could easily forget your money is there bc theres ZERO monthly correspondence. ive had this app for 5 yrs. each month i deposit more money but the interest payment is very random. it doesnt match the adjusted APR math! of they can steal your money with transparency lacking like this. time to move my money. they didnt change the rates, but my interest calculation is only 1/4 what it should be! criminal behavior!
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Very basic app
Deposits take three days to show after they take the money from your other bank. Also, unlike all other bank apps, this app doesn’t show you the interest rate. We would never know if they changed interest to 0% day after our deposits.
