Costumer service
Worse costumer service i have seen, i wouldn’t recommend using this service
Abruptly ended cashback and rewards
They removed cashback and rewards for the classic card without notice. They give 1% cashback now. Who’ll use this card if there are other No Annual fee cards providing better cashback.
Not having proper security
I got lot of issues after using this zolve. On my card always happening the fraud transaction
I not even using still I have this problem this is the 4th time ..
Can you improve security and without authorization how you are approving the transaction and have multiple transactions happening at same time same money still it is not blocking .this is wrost thing happening to me everytime
I not even using still I have this problem this is the 4th time ..
Can you improve security and without authorization how you are approving the transaction and have multiple transactions happening at same time same money still it is not blocking .this is wrost thing happening to me everytime
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Worst financial company I’ve ever experienced
Disgusting customer service, rude and incompetent staff who don’t listen to anything asked. I have been chasing them for months trying to pay my bill (the made this difficult the moment you leave USA, despite pitching themselves as ‘cross-border’) and they have said the only way I can now pay is through a payment link sent from them - but they refuse to send it! Conveniently adding on late/non-payment fees every month this drags on and they refuse to let me make a payment. They have essentially taken my account hostage so they can rack up fees; Zolve are crooks - completely unethical. Do not use.
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Customer service
First thing the cash payments saying settles in 20 mins is total lie and the live agents do not reply to the chats. It’s been 2 days since I paid my bill i cash and I am not able to use the card it says not sufficient funds but the app shows the payment is settled and available credit.
