Mr Adrian
Very good customer service
Waste of Time App
Every time I opened this app I had to keep entering the log in details. Very broken so would not trust it at all. No iPad version either.
App is 5-6 days behind…
Over the last few weeks this app has been getting worse regarding showing the daily usage.
It was excellent for a few months, showing the updated electricity usage the following morning and the gas would update late afternoon.
But now it’s missing complete days and is 5 or 6 days behind.
I’m guessing it’s only a matter of time before this app stops updating altogether.
Can’t contact any sort of support to report the issue.
It was excellent for a few months, showing the updated electricity usage the following morning and the gas would update late afternoon.
But now it’s missing complete days and is 5 or 6 days behind.
I’m guessing it’s only a matter of time before this app stops updating altogether.
Can’t contact any sort of support to report the issue.
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Update faulty
Since I carried out the last update my usage is not being registered correctly
Disappointed
App been great for 12 months, but for the last 5/6 weeks it just shows missing data on usage. I have phoned British Gas 5 times, just ‘refresh the app’ is what they say. As a Pensioner I need to monitor my usage, not a happy bunny with the app
