Worst company to deal with
When we moved in the made us go on a pay as you go smart meter because we didn’t pass their internal credit checks. We had just brought a house?? The thing never works we have to top up manually and now we can change I have to have new smart meters fitted first. Cannot wait to switch once it goes to monthly bills.
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Mrs p mcphee
Been with British Gas for as long as I can remember. Had no problems at all, wouldn’t change. Thank you for ur service yous are the best x
Handy app
Works well can’t see the electricity on the main screen but hay ho it’s a gas’s app 😀
Useless
An app as broken and useless as the business itself. I’m convinced the only reason it’s ever ‘updated’ is to erase the critical reviews of ‘old versions’. Don’t bother with a PIN, it forever asks you to renter your user name and password. When you get into it the data is either unavailable or incorrect. It’s even worse than the BG website - a pointless, soul destroying app to use.
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Basic, very Basic
This is British Gas, top energy supplier and cannot offer an app to match their famous name. This is the app and the website. To name one issue, I have missed Peak Save because I’m unable to reach the page to activate or join the service. I’m unable to change my tariff, basically I use this app to prepay my energy. I guess that’s exactly what BG wants…
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