BroadLink Magic Home User Reviews

Name: BroadLink Magic Home
Rating: 2 (20 reviews)

BroadLink Magic Home

Broadlink Co.,Ltd

🔧 Utilities

Customer Experience

Positive experience13.3% of reviews

Neutral20.0% of reviews

Negative experience66.7% of reviews

~ Based on 15 written reviews from the US App Store.

Is BroadLink Magic Home Safe?

Not enough ratings yet to assess BroadLink Magic Home.

Is BroadLink Magic Home Legit?

BroadLink Magic Home appears to be a legitimate app. AppsHunter Legitimacy Score for BroadLink Magic Home is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

NO RF FOR MATTER

You cannot program RF devices for specific appliances! So if you program a custom RF device it won’t appear in HomeKit. What a shame.

HicksBJacob

4 months ago

Dark mode support?

Why can’t I have the option to use dark or light mode?

Brave Falcon from Tiny Castle

4 months ago

Works but……

While the BroadLink RM Max works fairly flawlessly with configured IR or RF devices but the interface is not great at all on the Magic Home app.

You can’t updated learned buttons on devices. You can’t seem to create more than 14 smart scenes.

The product and app is moderately useful but it doesn’t live up to the marketing claims.

I’ve reached out to BroadLink support but they aren’t very responsive.

I’ll be investing other solutions unless I can get proper resolution to my problems.

DJMasterMiind

7 months ago

Roller Shade Remote

I was worried this would not work but it does. I thought the set up was easy considering the complexity of the task at hand. It worked for me right out of the box. It supports timed scenes including sunrise/sunset. Alexa integration is automatic.

BrickBuyer

7 months ago

Can’t Create Account

I like the layout of the app, but for some reason, the app won’t recognize my email address when I try to create an account.

Emster95

2 years ago

Response from developer

Could you please describe the problem in detail? Sharing screenshots and videos would help us analyze the situation more effectively. You can reach us at support@ibroadlink.com.

Now useless.

Bought them over a year ago and worked really well with Alexa.
After the App was updated they are now useless as they don’t connect to Alexa anymore.
How can a good firm move backwards by updating something?
Total waste of money. Such a shame.

Prgh

2 years ago

Skill

I can’t connect using the Amazon Alexa skill. BroadLink lets me use it but BroadLink magic home doesn’t.

LPMNS

2 years ago

Response from developer

Thanks for your interest in BroadLink! If you bought the Ble devices for voice control, then you also need to add a GW4C hub to help them link to Alexa/Google Home skills. Because both of them need that period of code from the hub to get permission.

Lights unable to be automated whatsoever

It connects to the light bulbs, but that’s about it. Without a gateway you won’t be able to automate the schedules like wiz. No shortcuts support either

Ting32

2 years ago

Difficult to understand set up process

The instructions are convoluted and hard to follow.I was only able to get two lights bulbs connected. Extremely clunky process.

rich hg

2 years ago

Response from developer

Thank you for contacting BroadLink. Could you please describe the problem in detail? It would help us analyze the problem better if you could share screenshots and videos. Thanks for your understanding.

QR Code Scan does not work.

Unusable

TechnologyGuru

3 years ago

Response from developer

Hello, Thanks for your review and support. May I know what problem you meet when you use the device or APP or the Skill? We hope you share detailed information for our analysis. Our email address is support@ibroadlink.com.

Disappointed

I purchased a starter kit coming up to a year ago and it’s still in a box. No alexa device / routine integration makes this pretty pointless which is why I purchased this.

Stuartdls

3 years ago

Me saca del app

Instale un sensor de movimiento de radar y después de eso el app se cierra no puedo hacer que funcione

Danijuz

3 years ago

Response from developer

Hi Customer, Thanks for your feedback! You need to keep the Phone Bluetooth opening each time and have a GW4C under your account.

Unable to trigger alexa routines

Unable to trigger Alexa routines which is the only reason most people would use this for.

NK321KOS

4 years ago

Good Prospects

The app is ok and I was super impressed by the physical items and ease of set up. However the app itself is somewhat basic. It’s ok, but like the other reviewer stated, there are some logical updates that would massively improve the usability. Also the UI element of the app could be a little more intuitive. For example I haven’t figured out how to adjust two bulbs to be exactly the same rgb etc. maybe adding a number scale would help instead of just sliders? Or perhaps make it easier to copy settings from one bulb to another? Or maybe allow in scenes to aghast a “group” of bulbs? Maybe it’s in there but I haven’t figured out how. 😊

Pan70

4 years ago

Needs more.

Needs more functionality for the switch. You should be able to use the same switch to toggle the light on and off rather then using 2 switches. The lights also need to remember the state they were last in. I’m looking forward to updates and improvements.

BsbDoh