Fix bug, add a new bug
I mean what the actual ..? Why do I need to connect to your servers (which are often down) when all I need is to check whether the device is working ok?? Fix your nonsense pls
App doesn’t work
I constantly have issues login into the app and today it’s impossible so all my lights need to be triggered using each app.
Servers Constantly Down
Despite good reviews the the products - it is impossible to use then with an account as they need to be registered - you can’t get through the registration process with setting home - which they have via GPS anyway! Unless this resolves in the next 24 hours - my new device is going back for a refund and this app is being ditched - plenty of other options for me to try out. Sod of it all is I do not want to use the app I want to use the device in Home Assistance - but I cannot join Otto my private network until I get passed this Stupid 1 star app!
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Zero Appreciation To Customers Time
This app was extremely poorly designed. Instead of simply filling out your location information in a form, the designer requires you to jump from screen to screen. First screen to select Nation followed by an eternity watching a spinning curser, then jumping to a screen to select State followed by the spinning cursor, then a screen to select city followed by the hypnotizing spinning cursor then a “no internet error “. I tried every possible troubleshooting approach to no avail. I deleted and reloaded the app, cycled the phone, and used cellular data - same result. Can’t use their sensors without their trashy app. I’ve sent their garbage back to them. This bunch don’t seem to comprehend that Quality must be exercised end to end.
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App keeps crashing
Every time I try and install, I get an ‘Internet not available etc.’ error when trying to install - and it looks like I am not alone with this problem. Why not just put a ‘skip’ At this point - why do you need to know the town where I am anyway? And you already use the iOS GPS. Waste of time and money.
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