Awful app and device
I installed this app to use with their new presence sensor. The app has broken English, poor functionality, and either due to poor hardware or poor software continuously reflects present in varying distance distances at Baring times for no rhyme or reason. Absolutely horrible software and product.
Detects but doesn’t undetect
As another reviewer from 4 months ago, it detects people but even if you leave the room for an extended period of time it still shows detects. Defeats the purpose for me. Plus the wall mount fell down after a few minutes, not well designed.
More motion sensor than occupancy sensor. Update 12/9/25
Update: After few weeks of use I found changing the settings to hold occupancy for 10 minutes is sweet spot. I have not had a false presence detection yet.
My experience has been mixed. The major drawback is that the sensor cannot detect sustained, stationary presence; it behaves like a simple motion detector. This causes the lights to turn off while I'm sitting in the bathroom, which is frustrating. I've had to create a separate automation to prevent this. On a positive note, the customer support is fantastic, which is why I've given it 3 stars. I'm holding out for a firmware fix to make this product work as advertised.
My experience has been mixed. The major drawback is that the sensor cannot detect sustained, stationary presence; it behaves like a simple motion detector. This causes the lights to turn off while I'm sitting in the bathroom, which is frustrating. I've had to create a separate automation to prevent this. On a positive note, the customer support is fantastic, which is why I've given it 3 stars. I'm holding out for a firmware fix to make this product work as advertised.
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Network issue [fixed]
Issue with app discovery, turns out to be an incorrect ipv6 configuration.
Unreliable
I have two sensors and they randomly disconnect and reset themselves to the default name and settings. I can get them briefly responsive in HomeKit but can not access them in the app to change settings. Waste of time and money.
