Horrible
This app doesn’t even deserve 2 stars. It is absolutely terrible. Just let us access our tickets in the Ticketmaster app! Why must it be so complicated!?!
Can’t save tickets to Apple Wallet
We are season ticket holders. Prior to every event we get the email that says we should add our tickets to Apple Wallet so we don’t have an issue at the gate and every time it doesn’t work. This time it even said the app was updated which gave me false hope! Still not working…
The worst app
If I could give zero stars I would. I have season tickets to see the Broadway shows at The Aronoff in Cincinnati and every show I try to access the app for my tickets and EVERY SINGLE TIME I’m forced to log in, then am told my password doesn’t match even though I’m positive of my password (because remember I just changed it the last time I used this app!!!) so I reset my password AGAIN, then try to set up a passkey only to be told there was an error and to try again later. Then when I finally get to my tickets and select “add to wallet” a page of gibberish appears. Cannot add to wallet. Seriously the most frustrating process I go through each time I head to see a show
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Difficult to Use
I went to Ticketmaster. Was then transferred to Broadway in Cincinnati. I was not able to add to Apple Wallet as recommended.
Junk App
Everyone I click to add to my Apple wallet I get a screen of junk. I’ve tried deleting and uninstalling it and it still doesn’t work.
Total Garbage
Broadway needs to fire their IT/App vendor immediately. Reverting to paper. Total garbage.
Terrible
Just put your tickets on Ticketmaster app or email them. I logged in and tried to add to apple wallet and just get coding errors.
Terrible app
I have to reset my password every time I use this app. It never adds the tickets to my wallet. Other people are clearly having the same issue based on the reviews and clearly they don’t care.
Frustrating
I have to log into this app multiple times every time I need to retrieve my tickets. Then the tickets won’t ever add to my Apple wallet. An error occurs and then I’m kicked out of the app, only to have to then log in multiple times again. I get so frustrated every time I need to use this app
Unstable
When it works it’s great! Unfortunately I am continuing to delete and reinstall. Currently using iPhone11Pro iOS 15.1.
Can’t get logged in
Can’t get logged in and calling Broadway support is an hour wait. This is atrocious. I need to get my tickets.
Easy to use
Very straightforward, can put tickets on Apple wallet, and I can get all of the information I need
Apple Wallet
Fails to put tickets in Apple Wallet
