Brother iPrint&Scan User Reviews

Customer Experience

Positive experience21.3% of reviews
Neutral11.1% of reviews
Negative experience67.6% of reviews

~ Based on 550 written reviews from the US App Store.

What users say

Is Brother iPrint&Scan Safe?

Brother iPrint&Scan has mixed safety signals based on user ratings. AppsHunter Safety Score for Brother iPrint&Scan is 52/100.

This assessment is based on 2,056 user ratings, with an App Store average of 2.6/5.

Safety Analysis

34.9% of ratings point to a safe experience
8.2% of ratings suggest some concerns
56.9% of ratings point to a risky experience

~ Based on 2,056 App Store ratings for Brother iPrint&Scan.

Is Brother iPrint&Scan Legit?

Brother iPrint&Scan appears to be a legitimate app. AppsHunter Legitimacy Score for Brother iPrint&Scan is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Does not show printer in network

Native iPhone print is able to find the printer but this app just can’t connect. Worthless!

Broken

Can’t print local files from phone, can’t print files from iCloud, pretty much useless.

Stopped working

MFC-L3770CDW Have printed with my iPad & iPhone for years. All of a sudden it just stopped working, no message. Nothing. Can’t even find a print queue on this toddleresque app to see if the print button works, job stuck in queue, whatever. WTHeck. My laptop still prints though. PIA

Disappointed

Not compatible with HL-3040CN, no brother app is compatible with my printer, I see older models that are compatible but not this one.

Vidéos

Ajoutez la possibilité de pouvoir voir des vidéos sur le micrologiciel svppp
Ce serait un banger

Doesn’t Work anymore

Won’t find my printer anymore. Done with Brother Products. The interface looks like it came out of the 90s

Terrible

Brother’s apps now seem to exist only to cram subscriptions down your throat. They might still technically have basic functionality, but it seems like every single action produces a browser pop-up: “Log into your Brother account!” “Pay a monthly fee to use the printer you bought!” “You haven’t subscribed yet; tap here to get started!” “Tap here for mere information about subscriptions!” It was infuriating!!!!

I absolutely did *not* let this app install a firmware update that it “strongly recommended.” For all I know, it could lock me out of my five year old printer unless I subscribe to it, like you-know-hew(lett) did.

Seriously, this app was worse than a free-to-play game with unskippable video ads and IAPs. Avoid.
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Outdated app….it just opens browser windows.

This app essentially useless and totally outdated — it doesn’t seem to do much of anything itself. Instead, after linking my printer to it, whenever I tried requesting a feature (e.g., checking the printer status, print history, toner remaining, etc.) the app doesn’t do anything itself….it just opens a browser window within the app and tries to do what I asked the app to do via the browser window (but 99 times out of 100, the browser window won’t actually connect to my printer!). If I wanted to check my printer via a series of browsers windows, I wouldn’t need a dedicated printer app from the manufacturer.

Come on Brother - it’s 2026, yet this app seems like it’s 15-20 years old in terms of its design and functionality. It should be scrapped completely and replaced with a modern version (BTW, yes, Brother does have modern apps that work fine with SOME printers, but not all of them…. when I used one of the other modern apps with my 2 printers, only one of my printers (the B&W model) was compatible with the other app (even though that printer is many years older than my color printer). My color printer would not work with the modern app, and that other app told me that I needed to download and use this horrible app instead. How dumb.
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Response from developer

Thanks for taking the time to review your experience with iPrint&Scan. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support

update ruined connection

Since recent update, AirPrint not working making printer useless

Funktioniert problemlos

Drucken als auch Scannen funktioniert einwandfrei mit meinem > 10 Jahre alten Brother MFC!
Sehr komfortabel, dass ich nicht mehr den Umweg über den PC machen muss.

Worked for 10+ years

Until the May 2026 update. Now my printer has disappeared from my network and cannot be located on this or any other app.

Why Rated 17+

Is this a mistake? Now my daughter can’t use the household printer?

Worse app ever

Cannot print 4x6 photos

Froze Iphone

I just had a paper jam error notification that I couldn’t close and it wouldn’t allow me to shut down my Iphone holding the side buttons. I had to get Siri to shut down my phone to get around the error message.

Missing half the functionality of the PC app

Basic functionality like selecting scan resolution is not available in the app. Nice features of the PC app like workflows and scan to Google Drive are also unavailable. Waste of time to use the mobile app even if more convenient than PC

German Paper size

When trying to print from any mobile printer only allows German Legal Fanfold when in reality it has US Letter. I have tried everything in my iphone and in the app.

Terrible customer service

The mobile connect app now requires the newest iphone. The print and scan app does support my older model iphone but just redirects to the mobile connect app. Now I can no longer use my printer that bought less than a year ago.

인쇄 품질 전혀문제 없는데요.

다른분들은 어떤 프린트를 하시는지 몰라도 문서파일 인쇄는 아주 잘 나옵니다.

Connecting Printer

Terrible app. Would not ever connect printer to phone. Just kept doing the same thing over and over.

Frustrating

It’s impossible to connect the printer to my laptop with Bluetooth Wi-Fi or USB port. I plan to call brothers and see if they can help which I doubt.