Doesn’t Work anymore
Won’t find my printer anymore. Done with Brother Products. The interface looks like it came out of the 90s
Terrible
Brother’s apps now seem to exist only to cram subscriptions down your throat. They might still technically have basic functionality, but it seems like every single action produces a browser pop-up: “Log into your Brother account!” “Pay a monthly fee to use the printer you bought!” “You haven’t subscribed yet; tap here to get started!” “Tap here for mere information about subscriptions!” It was infuriating!!!!
I absolutely did *not* let this app install a firmware update that it “strongly recommended.” For all I know, it could lock me out of my five year old printer unless I subscribe to it, like you-know-hew(lett) did.
Seriously, this app was worse than a free-to-play game with unskippable video ads and IAPs. Avoid.
I absolutely did *not* let this app install a firmware update that it “strongly recommended.” For all I know, it could lock me out of my five year old printer unless I subscribe to it, like you-know-hew(lett) did.
Seriously, this app was worse than a free-to-play game with unskippable video ads and IAPs. Avoid.
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Outdated app….it just opens browser windows.
This app essentially useless and totally outdated — it doesn’t seem to do much of anything itself. Instead, after linking my printer to it, whenever I tried requesting a feature (e.g., checking the printer status, print history, toner remaining, etc.) the app doesn’t do anything itself….it just opens a browser window within the app and tries to do what I asked the app to do via the browser window (but 99 times out of 100, the browser window won’t actually connect to my printer!). If I wanted to check my printer via a series of browsers windows, I wouldn’t need a dedicated printer app from the manufacturer.
Come on Brother - it’s 2026, yet this app seems like it’s 15-20 years old in terms of its design and functionality. It should be scrapped completely and replaced with a modern version (BTW, yes, Brother does have modern apps that work fine with SOME printers, but not all of them…. when I used one of the other modern apps with my 2 printers, only one of my printers (the B&W model) was compatible with the other app (even though that printer is many years older than my color printer). My color printer would not work with the modern app, and that other app told me that I needed to download and use this horrible app instead. How dumb.
Come on Brother - it’s 2026, yet this app seems like it’s 15-20 years old in terms of its design and functionality. It should be scrapped completely and replaced with a modern version (BTW, yes, Brother does have modern apps that work fine with SOME printers, but not all of them…. when I used one of the other modern apps with my 2 printers, only one of my printers (the B&W model) was compatible with the other app (even though that printer is many years older than my color printer). My color printer would not work with the modern app, and that other app told me that I needed to download and use this horrible app instead. How dumb.
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update ruined connection
Since recent update, AirPrint not working making printer useless
Worked for 10+ years
Until the May 2026 update. Now my printer has disappeared from my network and cannot be located on this or any other app.
