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Brother SupportCenter

Brother SupportCenter

by Brother Industries, LTD.

50 ratings
24 reviews
🔧 Utilities

Archived App (Last seen on 18 Mar 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • January 30, 2015
  • July 29, 2024

Developer

Brother Industries, LTD.
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Brother SupportCenter screenshot #1 for iPhone
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Brother SupportCenter screenshot #3 for iPhone
iphone
ipad
⭐24
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
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About

Access setup guides, manuals, FAQs, and troubleshooting for your Brother products. Check supply levels, order replacements, and contact customer service. Scan QR codes for quick product information.

✓Product setup guides and videos
✓Access to product manuals
✓Supply information and ordering
✓Customer service contact
✓Device status and information
✓QR code reader
Show original description

What's New in Brother SupportCenter

1.4.7

July 29, 2024

Minor Upgrading “End-User License Agreement” and “Privacy Policy for Google Analytics usage information” revised

User reviews

Most RecentHighest RatedLowest Rated

Brother Service

Terrible app. Non intuitive, nor easy to navigate, overall poor. Your app developers are atrocious. Thankfully my printer works much better than this app.
No one is home at brotherNo one is home at brother

Updates

So all the reviews are a few yrs old is there anything improving on positive reviews do brothers even care I just brought a serger (1034DX) I e seen a lot of beginners with this on they social media pages in the backgrounds
Silver locks69Silver locks69

Sewing machine not included

New Brothers CS7000X sewing machine fresh out of the box. First thing to do? Get product support, right? Wrong. My machine isn’t even in the product list. Disconcerting and worrisome.
NotAT&TFanNotAT&TFan

Designed to waste time

This app seems to be designed to make life harder for consumers. Why not just let us access support through desktop. Oh, you want to harvest our data and avoid offering a service.
okapsokokapsok

Could not even set it up

I could not event set this app up. I have a MFC-J4335DW, which is quite a new device, but it was not an option that could be selected within this app. Useless.
Albi0n73Albi0n73
See 19 more reviews

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FAQ

What does the Brother SupportCenter app do?

The Brother SupportCenter app provides comprehensive support for your Brother products. It offers setup guides, product manuals, FAQs, troubleshooting assistance, and direct contact information for Brother customer service. You can also check the status of your device and remaining supply levels.

What are the key features of the Brother SupportCenter app?

Key features include access to product setup videos and guides, digital product manuals, information on supplies with the option to order online, direct contact options for customer service, device status monitoring (network, serial number, supply levels), and a QR code reader for quick product information retrieval.

Is the Brother SupportCenter app free to use?

Yes, the Brother SupportCenter app is free to download and use. There are no charges associated with accessing the support information, manuals, troubleshooting guides, or contacting customer service through the app.

What kind of Brother products does this app support?

The app is designed to support various Brother products, including printers, scanners, and other office equipment. However, some menus and features may be limited to specific models, so it's advisable to check compatibility for your particular device.

How can I use the app to order supplies for my Brother product?

The 'Supplies' section of the app provides information about various consumables for your Brother product. From this section, you can view details about genuine supplies, recycling information, and often order supplies directly online. This feature helps ensure you always have the necessary items for your device.