Brother Service
Terrible app. Non intuitive, nor easy to navigate, overall poor. Your app developers are atrocious. Thankfully my printer works much better than this app.
Updates
So all the reviews are a few yrs old is there anything improving on positive reviews do brothers even care I just brought a serger (1034DX) I e seen a lot of beginners with this on they social media pages in the backgrounds
Sewing machine not included
New Brothers CS7000X sewing machine fresh out of the box. First thing to do? Get product support, right? Wrong. My machine isn’t even in the product list. Disconcerting and worrisome.
Designed to waste time
This app seems to be designed to make life harder for consumers. Why not just let us access support through desktop. Oh, you want to harvest our data and avoid offering a service.
Could not even set it up
I could not event set this app up. I have a MFC-J4335DW, which is quite a new device, but it was not an option that could be selected within this app. Useless.
Not working
Only prints 1/4 of the page then stops printing the rest of the page
Insatisfait
Je suis jamais arrivé à mettre à jour le logiciel..c’est extrêmement compliqué pour rien.
Sa vaut même pas une étoile….. c’est quand même 1000$ votre machine
En plus personne ne parle français dans votre centre de service
Sa vaut même pas une étoile….. c’est quand même 1000$ votre machine
En plus personne ne parle français dans votre centre de service
Junk app
Purchased a new sewing machine and they said to to use the app to watch videos to learn how to use the machine. There are no videos for my machine.
Waste of time
I bought an embroidery machine innovis M240ED online from create and craft, as soon I passed the 28 days to get money back or get it fixed they said I had to contact brother, my machine just had a month and the faulty things started I always had excuses from brother and they didn’t help much as a previous review from someone called Logeric that comment here and I agree with him brother stuff is something I like so much, but if something goes wrong their literature is useless and doesn’t work, the online service useless too to communicate with them you can but you will have to do what they want and end up buying a new machine which is something I’m doing now buying a machine of £3500 and they delayed my business so much and it’s something brother won’t help me to repair which is bring my clients back.
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Ok but nothing you can’t google
The you tube videos are all muted but you can enable CC to at least get an idea what they’re doing.
It’s pretty basic but great that it is a platform for such an expansive range of products.
Will I keep this app? Probably not as I don’t see what the benefits are. If I want to know how to overcome a challenge I’ll get the manual or I’ll google it.
It’s pretty basic but great that it is a platform for such an expansive range of products.
Will I keep this app? Probably not as I don’t see what the benefits are. If I want to know how to overcome a challenge I’ll get the manual or I’ll google it.
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waste of time
Like so much of Brother's stuff, if it works, fine, in fact absolutely superb. BUT if something goes wrong..
1) Their literature is useless, full of things that don't work.
2) Their online "help" service will be most unlikely to help you.
3) As for trying to communicate with a real human being, forget it.
4) So you have to do what they want, which is to buy a new machine.
1) Their literature is useless, full of things that don't work.
2) Their online "help" service will be most unlikely to help you.
3) As for trying to communicate with a real human being, forget it.
4) So you have to do what they want, which is to buy a new machine.
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Great
Really useful app - can find latest manuals, FAQ and thread/fabric combinations.
Garbage app and printer
Either “can’t connect” or “error printing”.
Dreadful, don’t bother.
Use the print and scan app, it’s also poor, but connects and does some stuff. This is the worst utility app I have downloaded.
Works fine
All I really care about is monitoring ink toner level and that works just fine, no crashes. It also tells me when I need to install firmware (via computer). So far so good. Don’t really have high expectations here for it to wash your clothes and make you a sandwich. It’s an app.
Worst
Worst firmware ever. Ever time I want to print there is another update and it becomes an hour process of downloads and figuring out issues before my print. Get it right the first time.
Crashes constantly
Useless. Crashes as it opens. Reinstalled several times, no go. Would be nice to be able to see what toner levels are...but. Noooooo.
King
I’ve had this printer for several years. Always gotta buy all colors of ink every time. I never use the color ones only black. But if the color ones run empty you can’t print nothing. I assume they evaporate cause I never use the color ones. Pain bigtime
Cartouches
Les cartouches de remplacement coûtent plus cher que l’imprimante. On serait mieux de changer l’imprimante lorsque les cartouches sont à remplacer. Je n’ai pas eu de difficulté à programmer sur mon cell et mon iPad.
Crashes
Tap the app it opens for about half a second. It crashes.
Delete app reload app. tap the app it opens for about half a second. It crashes.
I gave one star wish you could give no star rating.
Delete app reload app. tap the app it opens for about half a second. It crashes.
I gave one star wish you could give no star rating.
