Unable to register
Trying to add a new device, it says to download ewelink, I try to register, and it says it sends an email for a code to register. The problem is that you never receive the email! Not in the inbox, not in the spam, nowhere to be found. Tried resend multiple times, nothing.
That is not a good start using SONOFF products if your registration process doesn’t work!
That is not a good start using SONOFF products if your registration process doesn’t work!
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Terrible
I have an IT degree and cannot figure out how to use this. Truly appalling software.
Does not pair devices
Title says it all. I sat there like an idiot for 45min trying multiple lightbulbs on multiple 2.4 networks, but to no avail. Not a single connection. I returned 8 lightbulbs because they were useless.
Can’t pair to anything
I have been trying with both iOS and Android to connect to sonoff smart plugs, but neither this app nor the android one can actually pair.
It requires 2.4Ghz WiFi, but you can’t select anything as the screen freezes on both. The app doesn’t recognize or find devices when they are in quick pairing or compatibility pairing modes. The selection features within the app don’t seem to always work either. Both the front end and backend appear to have many bugs making this app unusable.
It requires 2.4Ghz WiFi, but you can’t select anything as the screen freezes on both. The app doesn’t recognize or find devices when they are in quick pairing or compatibility pairing modes. The selection features within the app don’t seem to always work either. Both the front end and backend appear to have many bugs making this app unusable.
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excellent
Aplicativo muito bom
Response from developer
Hello! Thanks for your feedback. Portuguese (Brazil) push notifications were added within the past few days. Please update the eWeLink app and check again. If notifications are still arriving in English, feel free to contact us at support@ewelink.zendesk.com so we can check further.
